Post Job Free

Resume

Sign in

Supply Chain Customer Service

Location:
Memphis, TN
Posted:
March 11, 2024

Contact this candidate

Resume:

Zarin Boyd

**** ***** ******• Memphis, TN *****901-***-****•ad39rg@r.postjobfree.com

Dear: Hiring Manager

If you are looking for a trustworthy, dependable addition to your Corporation / Supply Chain then I am exactly what the company needs. I offer proven customer service and communication skills accompanied by an unwavering work ethic. I have over ten years of coordinating and controller experience. I have always taken great pride in my straightforward approach to business and my ability to communicate with management and colleagues at all levels. I am a team player and have the ability to work thoroughly without supervision. I am a high performance worker capable of completing multiple tasks and meeting deadlines. My qualifications are extensive, definite, and solid. Building upon my firm ethical foundation will enhance the already established strong integrity built by your company. I feel confident that my work ethic and genuine enthusiasm will become an asset to the company. Given these factors, I feel confident being considered as a contributing and virtual member of your company. If you have or anticipate any openings for someone with my qualifications, I welcome the opportunity to meet with you to further discuss how I can meet your company’s needs. I have enclosed my resume to give you a more comprehensive review of my qualifications. Thank you for your time and consideration, and I look forward to speaking with you. Sincerely,

Zarin Boyd

Zarin Boyd

4554 Maids Morton• Memphis, TN 38125 • 901-***-**** •ad39rg@r.postjobfree.com PROFESSIONAL EXPERIENCE

Fed Ex Supply Chain, Memphis, Tennessee

November 2014 to December 2015

Quality Analyst / Control Cage Coordinator

Responsible for monitoring, analyzing, and responding to moderately complex alerts received from the event management systems

Reviewed and maintenance of source data, database development; and application of

Quality and supply chain design algorithms and applications.

Applied data analysis techniques in order to make an initial assessment of the proposed opportunity for existing FedEx Supply Chain Services accounts.

Responsible for assisting Senior Quality Analyst in developing and identifying opportunities to optimize Quality Department plans within and between FedEx Supply Chain Services accounts.

Responsible for understanding FedEx operating company networks and recommending opportunities to maximize the use of FedEx Express, Ground and Freight in FedEx Supply Chain Services operations.

Oversee daily site and operational activities to conform to FedEx Supply Chain Systems and customer requirements.

Works closely with customer and other branch employees to ensure customer satisfaction and efficient floor operations.

Developed operational performance objectives and improvement opportunities.

Demonstrated the ability to multi task and prioritize workload as necessary to achieve maximum results.

Conducted the daily operational activities to ensure all FedEx Supply Chain Systems and client established objectives are met.

Responsible for communicating shift activity to Operations Manager. Accountable for safety and good housekeeping within FedEx Supply Chain Systems and client guidelines. The Solae Company / DuPont Protein Solutions, Memphis, Tennessee March 2010 to June 2014

Supply Chain Coordinator/ Traffic Coordinator/ SAP Systems Analyst/ Inventory Controller

Write and/or verify requisitions for completeness and accuracy.

Review all requisitions generated by MRO on a daily basis to ensure proper specification and inventory control.

Monitor and perform follow-up activities necessary to ensure timely processing of requisitions.

Responsible for the day to day movement of inventory from the plant to the warehouse.

Works closely with Purchasing Buyer on all aspects of MRO inventory and vendor issues.

Assist accounting department in the resolution of invoice, order and receipt discrepancies.

Execution of specific procurement plans to secure supply and reduce input cost of material and services.

Assist in defining, developing and implementing cost saving opportunities and goals.

Work with Sourcing Department to manage vendor performance and competitiveness.

Manage obsolescence in compliance with Sarbanes-Oxley.

Plan and execute daily product courier shipments and air shipments.

Prepare rail car shipments for product.

Prepare and distribute shipping documents

Perform internal and external safety audits.

Construct SAP removal of damaged product, and the destruction and removal of contaminated product.

Assist domestic and international coordinating team with needed daily scheduling and shipping.

Perform any duties necessary for company and customer satisfaction. Maximus, Memphis, Tennessee

October 2009 to March 2010

Administrator II – Case Management (Case Worker)

Assess cases for required actions, such as location/paternity/support order/establishment, and enforcement/review/modification actions, and takes appropriate case action within established federal, state, and contractual time frames.

Conduct case reviews and takes appropriate action in reasonable timeframe.

Monitor cases for delinquencies and modifications, and takes enforcement actions, as appropriate.

Prepare cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor designee.

File legal pleadings, orders, and other legal documents with the appropriate clerk of court. Enters docket numbers and court dates in the TCSES.

Conduct interviews with custodial and non-custodial parents.

Respond to telephone inquiries, and attends to requests for service from walk-in customers, in a professional manner; Accesses automated case records, and provides

Access system data, including Tennessee Child Support Enforcement System (TCSES) Tennessee Clearinghouse (Employment, Birth Verification, Social Security Information) System, Tennessee ACCENT (IV-A/Families First Info) System Electronic Parent Locator Network, and appropriate internet resources to obtain relevant case information.

The Solae Company, Memphis, Tennessee

March 2005 to February 2009

SAP Systems Inventory Analyst

Documented, registered, and tagged over 1500 pieces of equipment.

Develop, create, and manage PSM new and critical inventory for 4 storage facilities.

Responsible for the day to day movement of 3 million dollars inventory within plant site.

Control a more accurate storage audit with root cause analysis; including empty box and inventory cycle count.

Assist Reliability Engineers with reconciling obsolete, damaged, and insurance parts.

Implemented Card Access Program for storage area.

Improved the accuracy of plant inventory by 92% in two years.

Perform internal and external safety audits.

Achieve and maintain MRO inventory goals.

Write and/or Verify requisitions for completeness and accuracy.

Review all requisitions created by MRO to ensure proper specification and inventory control.

Manages monthly inventory counts and empty box checks while maintaining records.

Assist accounting department in the resolution of invoice, order and receipt discrepancies.

Works Closely with Purchasing Buyer on all aspects of MRO inventory and vendor issues.

Execution of specific procurement plans to secure supply and reduce input cost of material and services.

Assist in defining, developing and implementing cost saving opportunities and goals.

Improves storeroom and receiving efficiencies, work flows and work practices.

Manage obsolescence in compliance with Sarbanes-Oxley. Computer Skills

Software: SAP, BI/BW, Microsoft Office Certified Advanced by New Horizon, Memphis, Kronos, Lube It, Lotus Notes, Microsoft Outlook, Prism, TLM, Volo View Express, SQL Environments: PC, Macintosh

Education/Certifications

University of Tennessee at Chattanooga GPA: 3.16/4.0 August 1997 to May 2000

Major: Graphic Design

University of Phoenix GPA: 4.0/4.0

March 2009 to 2010

Major: Information Technology

DuPont Supply Chain Certification

May 2013



Contact this candidate