Michael Flynn

Moore, OK ***** ■ 918-***-**** ■ ad39qk@r.postjobfree.com

Motivated with more than 20 years of experience in sales and in leading all aspects of retail and wholesale operations including sales, customer service, shrink, customer retention, visual merchandising, P&L, and inventory management. Communicates objectives clearly to department managers and drives performance by building customer loyalty. Able to train, mentor, and develop promising staff into effective leaders.

Retail and Wholesale Sales Performance optimization Loss prevention Employee training

Inventory control Cost control and budgeting

Time management Revenue growth

Operations management Customer service

Department Sales Manager, 02/2023 to 03/2024

4Star – Oklahoma City, OK

Coordinated and maintained consistent cycle count scheduling. Drafted inventory reports to reconcile counts and project purchasing needs. Generated and verified necessary shipping paperwork, packing lists and bills of lading.

Researched inventory discrepancies and adjusted to correct variances. Supervised warehouse personnel, including performance management and schedule coordination.

Identified obsolete, damaged, or expired inventory, developed obsolescence strategies and implemented corrective actions to dispose of waste. Professional Summary

Skills

Experience

Parts Manager,

Blue Compass RV – Glenpool, OK

Selected, hired and managed staff performance by setting individual and team goals.

Assigned work schedules to staff and trained employees in product knowledge. Managed store operations and delivered excellent customer service to build customer loyalty and retention.

Completed assigned tasks with little or no supervision. Managed daily tasks and sought opportunities to go beyond requirements and support business targets.

Store Manager,

O'Reilly Auto Parts – Tulsa, OK

Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.

Encouraged team-oriented culture with common sales, service, and productivity goals.

Drove single-year sales growth, setting new record Recognized for excellence in building and motivating management and hourly teams.

Implemented strong loss prevention strategies to effectively reduce shrinkage through better theft controls.

Advanced store sales position, restructuring departments and modeling customer service techniques to employees.

Recognized as Store Manager of the Year in Oklahoma based on superior sales and customer satisfaction results.

Store Manager,

Napa Auto Parts – Tulsa, OK

Defined clear vision for store to guide operations and continuously develop business with higher profits, more satisfied customers, and greater market share. Managed store's social media presence to connect with customers and share important updates.

Reversed poor performing store by revising systems, processes, training programs, and personnel.

Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.

Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards. Assistant Manager,

QT – Tulsa, OK

Assisted manager to control inventory strategically, resulting in reduced costs. Maintained safe work environment for employees, vendors and customers. Monitored cash management and reviewed expenses for optimum budget tracking.

Boosted company productivity and morale through consistent engagement with team members and management.

High School Diploma: Mar 2004

Collinsville High School - Collinsville, OK

Awards include:

Store of the year award

Manager Leadership

Training

Audit Score's

Acquisition Trainer

Speaking in classes about starting new lives, overcoming hardship, and moving forward with great opportunities and how to find them. Collection of clothes to donate to Goodwill.

Donations to St. Jude Cancer Survivors yearly

Education

Awards

Volunteer-experience

Hobbies

Writing

Music

DVD Collecting (Yes, I know lol)

Hiking

Restoring Classic Cars

Drone Flying

Collect Paper clippings from major events.

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