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Customer Service Property Manager

Location:
Aurora, CO
Posted:
March 11, 2024

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Resume:

Kristan Jaramillo

**** * ********* ** *** C

Aurora, CO. 80013

970-***-****

ad39q8@r.postjobfree.com

Objective: To obtain a position in a professional environment, developing a great career. To utilize my knowledge and passion for hospitality; along with my communication skills, interpersonal and problem solving skills to get the job done correctly.

Highlights of Qualifications:

Exceptional ability to quickly master new software and apply its full range of Capabilities

Strong skills in organizing work flow, ideas, materials and people

Enthusiastic and committed to professional excellence

Experience:

Summit Community

(Highline Lofts & Albion) Aurora, CO.

Area Property Manager 3/2022- 3/2024

Weekly reports, meetings, manage 15 Staff members maintenance and office combined, Phone calls, Reno coordination, determining scope of work for Reno/Premium Units. Oversee projects and report to the leadership team for next steps. Budget Variance Reports, interviews, hiring of staff. Meeting with owners and asset managers to determine the next steps for my properties. Appfolio. 420 units

North Range Crossings Commerce City, Co.

Assistant Community Manager 1/2021- 3/2022

Phone calls, Guest cards, AR, SC, IC, Lease signing, Renting Units, Customer Service, Personable Skills, Bind downs, Screening, Compliance help, Yardi, BlueMoon, Certenant, ScreeningWorks

North Range Crossings Commerce City, Co.

Leasing Consultant 7/2020-1/2021

Phone calls, Guest cards, AR, SC, IC, Lease signing, Renting Units, Customer Service, Personable Skills,Bind downs, Screening, Compliance help, Yardi,BlueMoon, Certenant,ScreeningWorks,

Real Property Management Now Grand Junction, Co.

Regional Manager 10/2017 to 7/2020

Receivables, Payable, Tenant Retention, Owner relations, Renting units, Customer Service,Personable skills, Maintenance coordination

Freedom Construction Grand Junction, Co.

Office Manager 5/2016 to 1/2017

Cold Call, Receivables, Payables, Scheduling, customer service, ran the office.

Bratton Window and Door Grand Junction, Co.

Administrative Assistant 08/2015 to 05/2016

Receivables, Payables, ordering material for jobs, scheduling of work

Front counter customer service, personable skills

New Image Properties LLC Grand Junction, CO

Area Property Manager/ Admin Assistant 03/2015 to 05/2015

Managed 33 properties (houses) Pulled reports, accepted rental payments

Gave written documents, communicated with owners and tenants about all work to be performed at the home. Made sure the Real Estate Agents documents were in compliance and typed the disbursement letter for closing day.

Platinum Properties Grand Junction, Co

Landlord Relations 10/2014 to 03/2015

Ensured the owners of the property were satisfied with how the house was being run, managed all the work orders from tenants and dispatched the work orders out for completion. Managed 7 email accounts from landlords, tenants, work orders, move-outs, money returned to tenants, emergency, and my own email. Walk thru for each house or apartment that became vacant to ensure the move out charges were accurate.

Metrex Property Group Denver, CO

Area Property Manager 01/2014 to 10/2014

Managed 4 Apartment Complex, 2 maintenance men, and 1 cleaning lady, used point 2 property manager software, apfolio, did accounting month end, pulling reports, all leasing, assistant manager duties, move in, move out, resident retention. Vendor interaction to ensure the properties were well maintained.

Team Asset Management Westminster, Co

Property Manager 11/2013 to 01/2014

Managed a 220 unit property with 4 staff members, two office staff and 2 maintenance. Used onsite (real page), accounting month end pulling reports delinquency, and renewal offers move in and move out files. Check Scanning lease typing on, on site, make ready board, vendors for turns

Blueline Properties Denver, Co

Area Assistant Property Manager 08/2013 to 11/2013

Managed 3 of my own properties as the assistant manager with a total of 312 units. One Site (real page), accounting month end, pulling reports (delinquency reports, weekly, month). Check scanning, lease typing, renewals, personable skills and residential retention

Echelon Property Group/ Heights On Huron Northglenn, Co

Assistant Property Manager 08/2010 to 08/2013

Yardi, accounting month end, pulling reports, check scanning, typing leases, property walks to ensure the property is well maintained, vendor interaction. Showed units to lease, did move out walks with residents, scanned and checked received money.

Education: Johnson & Wales University Denver, CO

Bachelors of Science 2005-2009

GPA 3.8

References: Available upon request



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