Jessica Gonzales

Medical assistant

Princeton, TX 75407

ad39o1@r.postjobfree.com

+1-989-***-****

Authorized to work in the US for any employer

Work Experience

Patient Scheduler

CMU Health - Saginaw, MI

June 2022 to June 2023

• Handling high call volume and switchboards.

• Operating multiple phone lines

• Maintaining multiple physicians schedules

• Appointment scheduling

• Use of Microsoft software

• Use of epic EMR systems

• Maintaining patient confidentiality and hipaa protocols . Medical Assistant

MI Health Physicians - Saginaw, MI

April 2020 to June 2022

• Working Microsoft programs

• Use of Epic EMR systems

• Scheduling Patient appointments

• Handling High call volume.

• maintained & cleaned exam rooms and all medical equipment,

• oversaw all supply inventory,

• Obtaining vital signs & biopsies

• prepare and administer injections and medications as directed by physician,

• Operate EKG, PT INR, A1C Machines and other equipment to administer diagnostic tests.

• Educated patients on treatment producers, medications, diets and physicians instructions.

• Wound care Scribe

• Completing referrals and prior authorizations.

Medical Assistant

Walker Healthcare - Saginaw, MI

August 2018 to December 2020

• Rooming patient and collecting vitals

• Answering multiple phone lines

• scheduling patients

• maintaining physicians schedules.

• working under 2+ physicians

• preparing examination rooms for procedures.

• cleaning procedure equipment

• collecting a1c

• administering injections

• verifying patient insurances

• completing medication prior authorizations, procedure and imaging authorizations

• over see medication inventory .

Shift Supervisor

Shields Comfort Care Assisted Living and Memory Care - Saginaw, MI January 2016 to August 2018

• Bathing and dressing patients

• checking vitals

• preparing meal trays

• answering resident calls

• contacting hospice for hospice residents

• turning and repositioning residents who are bedridden

• changing bed sheets and restocking rooms with necessary supplies

• examining residents for bruises, blood in urine or other injuries/wounds.

• lifting residents into bed or wheelchair.

• use of gait belt and hoyer lifts

MEDICAL ASSISTANT

SAGINAW HEALTH CLINIC - Saginaw, MI

August 2015 to March 2017

• Working Microsoft programs

• use of sunrise EMR systems.

• managing patient schedules, and referrals.

• Record & up dating of patient information into EMR.

• Maintain & clean exam rooms and all medical equipment,

• Oversaw all supply inventory

• obtained & recorded patient vital, and biopsies.

• Prepare and administer injections and medications as directed by physician,

• Operate EKG, C-Arm, and other equipment to administer diagnostic tests

• explained treatment producers, medications, diets and physicians instructions to patients. Customer Service Representative

Morley Companies, Inc. - Saginaw, MI

September 2014 to July 2015

• Working with phone switch broads.

• working with Microsoft programs daily.

• Working with high call volumes.

• Dispatching emergence roadside assistance

• working with map locations

Education

Certificate in Medical assistant

DORSEY SCHOOLS - Saginaw, MI

June 2014 to September 2015

High school diploma in General studies

BRIDGEPORT HIGH SCHOOL - Saginaw, MI

September 2009 to May 2013

Skills

• Epic EMR (4 years)

• 43 WPM (3 years)

• ICD (Less than 1 year)

• ICD-9 (Less than 1 year)

• TYPING (5 years)

• Shift Supervisor (2 years)

• EKG

• Vital Signs (5 years)

• Epic

• CPR

• Injections

• Microsoft Word

• Patient Care (7 years)

• Receptionist (6 years)

• Office Experience (5 years)

• Filing

• Venipuncture

• Medical office experience

Assessments

Medical terminology — Proficient

May 2022

Understanding and using medical terminology

Full results: Proficient

Customer service — Proficient

December 2020

Identifying and resolving common customer issues

Full results: Proficient

Medical receptionist skills — Proficient

July 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Proficient

November 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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