Medical Assistant
Resume:
Jessica Gonzales
Medical assistant
Princeton, TX 75407
****.***********@*****.***
Authorized to work in the US for any employer
Work Experience
Patient Scheduler
CMU Health - Saginaw, MI
June 2022 to June 2023
• Handling high call volume and switchboards.
• Operating multiple phone lines
• Maintaining multiple physicians schedules
• Appointment scheduling
• Use of Microsoft software
• Use of epic EMR systems
• Maintaining patient confidentiality and hipaa protocols . Medical Assistant
MI Health Physicians - Saginaw, MI
April 2020 to June 2022
• Working Microsoft programs
• Use of Epic EMR systems
• Scheduling Patient appointments
• Handling High call volume.
• maintained & cleaned exam rooms and all medical equipment,
• oversaw all supply inventory,
• Obtaining vital signs & biopsies
• prepare and administer injections and medications as directed by physician,
• Operate EKG, PT INR, A1C Machines and other equipment to administer diagnostic tests.
• Educated patients on treatment producers, medications, diets and physicians instructions.
• Wound care Scribe
• Completing referrals and prior authorizations.
Medical Assistant
Walker Healthcare - Saginaw, MI
August 2018 to December 2020
• Rooming patient and collecting vitals
• Answering multiple phone lines
• scheduling patients
• maintaining physicians schedules.
• working under 2+ physicians
• preparing examination rooms for procedures.
• cleaning procedure equipment
• collecting a1c
• administering injections
• verifying patient insurances
• completing medication prior authorizations, procedure and imaging authorizations
• over see medication inventory .
Shift Supervisor
Shields Comfort Care Assisted Living and Memory Care - Saginaw, MI January 2016 to August 2018
• Bathing and dressing patients
• checking vitals
• preparing meal trays
• answering resident calls
• contacting hospice for hospice residents
• turning and repositioning residents who are bedridden
• changing bed sheets and restocking rooms with necessary supplies
• examining residents for bruises, blood in urine or other injuries/wounds.
• lifting residents into bed or wheelchair.
• use of gait belt and hoyer lifts
MEDICAL ASSISTANT
SAGINAW HEALTH CLINIC - Saginaw, MI
August 2015 to March 2017
• Working Microsoft programs
• use of sunrise EMR systems.
• managing patient schedules, and referrals.
• Record & up dating of patient information into EMR.
• Maintain & clean exam rooms and all medical equipment,
• Oversaw all supply inventory
• obtained & recorded patient vital, and biopsies.
• Prepare and administer injections and medications as directed by physician,
• Operate EKG, C-Arm, and other equipment to administer diagnostic tests
• explained treatment producers, medications, diets and physicians instructions to patients. Customer Service Representative
Morley Companies, Inc. - Saginaw, MI
September 2014 to July 2015
• Working with phone switch broads.
• working with Microsoft programs daily.
• Working with high call volumes.
• Dispatching emergence roadside assistance
• working with map locations
Education
Certificate in Medical assistant
DORSEY SCHOOLS - Saginaw, MI
June 2014 to September 2015
High school diploma in General studies
BRIDGEPORT HIGH SCHOOL - Saginaw, MI
September 2009 to May 2013
Skills
• Epic EMR (4 years)
• 43 WPM (3 years)
• ICD (Less than 1 year)
• ICD-9 (Less than 1 year)
• TYPING (5 years)
• Shift Supervisor (2 years)
• EKG
• Vital Signs (5 years)
• Epic
• CPR
• Injections
• Microsoft Word
• Patient Care (7 years)
• Receptionist (6 years)
• Office Experience (5 years)
• Filing
• Venipuncture
• Medical office experience
Assessments
Medical terminology — Proficient
May 2022
Understanding and using medical terminology
Full results: Proficient
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Medical receptionist skills — Proficient
July 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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