Business Growth Senior Living
Resume:
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abbey m.
walker
professional summary
Accomplished healthcare professional, bringing extensive background in regional leadership roles. Equipped with high-level business acumen and comprehensive experience in growth, development, and operations. Promotes growth-minded, compassionate, and profitable approach to any business. Results-driven leader with a demonstrated record of achievement in hospice, skilled nursing, and senior living sales and operations. Skilled in building rapport and driving competitive growth, market penetration and market share as well. experience
Transitions Care
February 2022 - Current
Administrator
• Drive strategic improvements to enhance operational and organizational efficiencies and business growth
• HR functions, including employee reviews, hiring, performance improvement, etc...
• Foster work culture of collaboration and inclusion to increase morale and reduce turnover.
• Align department vision, goals and objectives with company strategy to achieve consistently high results.
• Recruit new members by networking at community events and distributing promotional materials to attendees
• Interview, supervise, and motivate staff members to achieve optimal
• Oversee business-wide changes to modernize procedures and organization. Saber Healthcare
May 2021 - February 2022
Regional Director of Post-Acute Relationships
• Promoted company by providing education about the services we offered to referral sources, C-Suite professionals, and patient / patient families
• Increased program outreach by building strong relationships with healthcare and community organizations
• Coordinated referral management within a CRM.
• Used medical terminology knowledge to explain procedures, policies and services to patients
• Maintained current understanding of market trends and competitor activities
• Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies
• Built relationships with customers and community to establish long-term business growth
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Coordinated staff sales meetings to discuss developmental strategy, best practices and North Webster, IN 46555
W: ad39nf@r.postjobfree.com
skills
• Strategic Planning
• CRM knowledge
• Multi-Region / Multi-State
Leadership
• Marketing / Market Development
• Business Start-up experience
• Operational Efficiency
• Employee Training
• Budgeting
• Team Building
• Presenting
• Lead Generation
• Interviewing
• Sales
• Social Work
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process improvements.
Gentiva/Kindred/Southern Care
September 2020 - May 2021
Sr. Hospice Care Consultant
• Built relationships with customers and community to promote long term business growth
• Provided education to potential patients and families about the company's services and care
• Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives
• Built diverse sales pipeline to exceed quota targets
• Qualified leads by scheduling introductory discovery meetings and calls.
• Maintained thorough records of prospective client contacts and interactions in CRM.
• Met and exceeded weekly and monthly performance metrics
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Created and implemented new business opportunities by utilizing strategic networking strategies.
Trilogy Health Services
November 2019 - May 2020
Divisional Senior Living Specialist
• Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives
• Collaborated with sales, marketing and other internal teams to meet shared goals
• Provided leadership on how to build diverse sales pipelines to exceed quota targets
• Educated staff on converting inquiries to referrals by scheduling introductory discovery meetings and calls
• Maintained thorough records of prospective client contacts and interactions in CRM.
• Met and exceeded weekly and monthly performance metrics
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
• Created and implemented new business opportunities by utilizing strategic networking strategies
• Hired, trained and monitored performance of sales people to establish sales quotas and manage sales goals.
Premier Hospice
March 2017 - November 2019
Regional Hospice Consultant
• Opened and started up a new location by promoting the company and providing education about the services we offered
• Increased program outreach by building strong relationships with healthcare and community organizations
• Coordinated referral management within a CRM.Used medical terminology knowledge to explain procedures, policies and services to patients
• Maintained current understanding of market trends and competitor activities
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• Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies
• Built relationships with customers and community to establish long-term business growth
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Built relationships with customers and community to promote long term business growth
• Provided education to potential patients and families about the company's services and care
• Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives
• Built diverse sales pipeline to exceed quota targets
• Maintained thorough records of prospective client contacts and interactions in CRM.
• Met and exceeded weekly and monthly performance metrics
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Created and implemented new business opportunities by utilizing strategic networking strategies
Miller's Health Systems Warsaw, IN
March 2014 - October 2016
Regional Director of Business Development
• Analyzed customer budgets, key competitors and overall market to qualify new business opportunities.
• Revitalized marketing efforts employing streamlined processes and rebranding initiatives.
• Developed customer acquisition strategies to maximize sales volume and profitability.
• Developed solid relationships with industry partners, furthering business development objectives through multiple channels.
• Cultivated strong professional connections utilizing client visits, on-site presentations and trade shows.
• Built and maintained relationships with senior decision-makers.
• Acquired consistent new business with well-formulated and executed strategies based on market expertise.
• Tracked market trends using strong network of contacts in various business service lines.
• Tailored sales plans to specific markets, customers and objectives. education
MBA
January 2017
University of Phoenix, Tempe, AZ
Bachelor of Science - Social Work / Education
January 2003
Defiance College, Defiance, OH
accomplishments
• Top 10 Sales professionals nationally for hospice in 2018 and 2019
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• Start-up business experience
• Completed successful state and deficiency free federal surveys in hospice
• Multi-state / Multi-regional leadership experience
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