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Customer Service Administrative Assistant

Location:
Martinsburg, WV
Posted:
March 11, 2024

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Resume:

Kalynda Cloud

Martinsburg, WV *****

ad39nb@r.postjobfree.com

+1-740-***-****

Summary: Counsel individuals to maximize the independence and employability of persons coping with Assess client needs and design and implement rehabilitation programs that may include personal and vocational counseling, training, and job placement. Clerical experience and 8 years of administrative Assistance.

Knowledge of Microsoft, Word, Excel, Power Point and Microsoft Works. Dependable and timely and a quick study,

Work Experience

Vocational Specialist

Shawnee Family Health Center - Coal Grove, OH

October 2017 to Present

• Prepare and maintain records and case files, including documentation, such as clients' personal and eligibility information, services provided, narratives of client contacts, or relevant correspondence. Scheduling appointment.

• Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.

• Develop rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.

• Locate barriers to client employment, such as inaccessible work sites, inflexible schedules, or transportation problems, and work with clients to develop strategies for overcoming these barriers.

• Monitor and record clients' progress to ensure that goals and objectives are met. Cashier / Cook / Food Prep

Manpower Temp Agency - Ashland, KY

August 2014 to September 2017

· Customer service providing a strong commitment interacts with customers

· to promote a friendly and welcome atmosphere.

· Cashier /till operations keeping good record of all transactions,

· Ordering supplies’, equipment as needed, set up stations,

· Assistance a with all aspect of preparation and presentation of food

· Ensuring adherence to legislation including HACCP, policies and procedures. Administrative Assistant

Ohio University

August 2008 to May 2014

· Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

· Answer telephones, direct calls, and take messages.

· Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

· Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

· Compile, copy, sort, and file records of office activities, business transactions, and other activities. Education

MBA

Keller Graduate School of Management

June 2016

Bachelor's in Healthcare Administration

Ohio University Southern - Ironton, OH

2006 to May 2012

Skills

• Microsoft Excel

• Microsoft Office

• Workforce Development

• Organizational Skills

• Microsoft Powerpoint

• Multi-line phone systems

• Customer service

• Communication skills

• problem solving

• patience

• Administrative Experience

• Microsoft Word

• Clerical Experience

• Presentation Skills

• Case Management

• Writing skills

• Typing

Languages

• English - Expert



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