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Contract Manager

Location:
Salisbury, NC
Salary:
80000
Posted:
March 11, 2024

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Resume:

Sharon Davis

ad39mo@r.postjobfree.com/www.linkedin.com/in/sharon-y-davis-8477431

Salisbury, NC

404-***-****

Summary

An experienced procurement contract and vendor management professional that maximizes resources to achieve best in class, internal and external document review, compliance, procedure writing, negotiation, training, and implementation. Offers expertise in risk management, process improvements, critical thinking, and implementing new processes.

Education & Certification

BS, Business Management, Shorter University Paralegal Certificate, Kennesaw State University

PMP Certificate, Comnet Group, Inc.

Software/Databases

Proficient in Microsoft Office Suite 2019: MS Project, ServiceNow, Ariba, SalesForce.com, SharePoint, Adobe, DocuSign, SAP, Maximo, Oracle, VISIO, NetSuite, COUPA, LexisNexis, Amicus, Schedule Plus, PeopleSoft

Skills

•Contract drafting & Negotiation.

•IT Vendor Procurement and Regulatory Compliance

•Agile process control and implementation

•Enterprise-wide software and contract administration

•Technology budget management

Professional Experience

NetApp, Inc., Global Contracts and Compliance, Raleigh, NC January 2022 – May 2023 Contract Manager

•Reviewed, revised, and approved Professional Services ("PS”) customer Statements of Work (SOWs), Master, Supplier and Purchasing Agreements, Change Orders and NDAs are submitted by Sales to reduce business and contractual risk.

•Selected to help improve the existing IT Purchasing workflow and standard operating procedure and Policy update.

•Supported Sales, PS Field and PS Engagement desk with finalization of the SOWs for signature and implementation.

•Partnered with Services and Operations teams, Finance, Legal and other key stakeholders to review commitments fulfilled within a SOW, communicate and report all findings to key SMEs for audit team.

•Created HyperScaler process flow chart for use throughout the organization.

•Subject Matter Expert (SME) for all nonstandard complex terms.

TIAA Bank, Business Process and Control, Charlotte, NC February 2020 - Dec 2021 Sr Business Compliance Analyst

•Reviewed contracts and retirement agreements to expedite the resolution of 50,000 retirement and investment account annual reviews as required by our external gov regulators.

•Reviewed legal agreements using extreme attention to detail, escalating exceptions to senior management.

•Reviewed and performed QC reviews of investment accounts including verifying account titling, fee-billing set-up and statement delivery.

•Assisted with updates to training materials, providing training to the new team members, and feedback on how to improve review questions.

Wells Fargo Company, Charlotte, NC Jul 2019 – Nov 2019

Contract Analyst Consultant

•Drafted and analyzed contracts for divestiture of insurance products.

•Updated processes for products contained in divestiture of third-party contracts.

•Performed contract research and gap analysis, drafted and negotiated contract amendments as well as SOWs.

•Interacted with vendors, internal business partners and Legal Counsel to obtain the vendor's acknowledgement and acceptance to comply with company procedures.

•Maintained data updates and applicable updates in the contract system of record.

Ingersoll Rand Company, Davidson, NC Nov 2018 – Jun 2019

Contract Analyst, Strategic Sourcing Responsibilities:

•Conducted high-level research into procurement contracts, SOWs and amendments to organize and categorize agreements in NetSuite, ensuring all terms are captured.

•Reviewed and input contract, SOW and amendment terms and other legal documents into COUPA and Ariba ensuring vendor compliance.

•Negotiated procurement and vendor contracts, amendments, and SOWs; resulting in 15% reduction in error and identified key clauses for each agreement.

•Confirm all business requirements are defined in the requested document (RFP, RFQ, Contract, Contract Amendment) and all IT Policy references noted within the system (SharePoint)

•Recorded the various types of nonstandard clauses and terms into a central database.

•Collaborated with other procurement professionals to resolve billing issues.

Wells Fargo Company, Charlotte, NC Jul 2018 – Nov 2018

Business Systems Consultant

•Acted as liaison between 15 business units and technical organizations by planning, conducting, and directing the analysis of highly complex business system to be implemented for 2,000 employees throughout the company.

•Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Provided direction and guidance to less experienced staff in completing Excel matrix.

•Collaborated with 15 user groups to provide training, resolve questions, assess user needs, and recommend changes.

•Prepared specifications for system changes. Recommended and initiated systems testing for various vendors and consulted within IT and business groups to re-engineer technical processes for supplier capability analysis.

•Supported the contract negotiations and RFx events with internal teams to include spend analysis.

Duke Energy Corporation, Charlotte, NC Oct 2017 – Jun 2018

IT Contract/Procurement Consultant, IT Contract Compliance and Software Licensing Responsibilities:

•Reviewed contractual terms for recently acquired utility company; verified and integrated into Duke’s current CMS to maintain ongoing IT compliance by the business units; analyzed and developed key product segments as SME.

•Oversight of the procurement contract process, vendor management, to mitigate related compliance issues, and best practices, and acted as business unit liaison for all compliance-related issues, providing subject matter expertise.

•Provided status updates on purchases, SOWs and amendments and escalated delivery problems as necessary and processed new vendor files and established workflow, and standard operating procedure updates.

•Performed auditing services and assessments of IT vendor, and equipment suppliers, service contractor’s accounts.

•Confirmed all business requirements are defined in the requested document (RFP, RFQ, Contract, Contract Amendment) and all IT Policy references noted within the digital collaboration platform (SharePoint)

•Worked as part of the cross-functional team with IT and business unit to ensure proper collaboration about business requirements and ongoing procurement contracts, SOWs, amendments, licenses, vendor scorecards, and vendor management.

Genuine Parts Company, Atlanta, GA Mar 2017 – Oct 2017

Contract Pricing Administrator, Integrated Business Services

•Reviewed 4,500 active contracts, SOWs and amendments for all business units and extracted pricing terms and conditions from the contracts.

•Confirmed and verified that the pricing terms in the contract management system are accurate and in compliance to the terms of the company-wide standard agreements and build a pricing abstract to ensure compliance with the contract language.

•Identified, reviewed and initiated price and market research, analyzed findings and prepared presentations, and provided input for the product development process and pricing model based on market data using Excel and PowerPoint.

•Analyzed and developed pricing spreadsheets and pivot tables using Excel for pricing recommendations.

Dell SecureWorks, Atlanta, GA Mar 2013 – Jan 2017

Contract Administrator, Global Proposals and Contracts (GPC)

•Served as lead subject matter expert working closely with Business units responsible for all incoming global sales contracts.

•Responsible for initial negotiation, legal review and approval of contracts received into GPC from global sales teams remotely located throughout the US, Canada, Asia, Latin America and Europe ensuring compliance and mitigating risk. • Processed contract renewals and/or amendments and updated weekly sales activity, pricing and SLA reports.

•Updated vendor profiles for new vendors; verified Certificate of Insurance; received RFPs for input into Salesforce and tracked status to completion, obtained signature approval by Sr. Counsel and CFO. Maintained vendor tracking system.

•Sales revenues increased by $200M or 150% during the year resulting in increased revenue month over month.

The Home Depot, Inc., Atlanta, GA Dec 2011 – Jan 2013

Contracts Paralegal, Strategic Sourcing and Procurement Responsibilities:

•Participated in the development of the strategic sourcing strategy and the sourcing process, and associated activities such as creating SOWs and amendments for audit and project extensions.

•Managed and guided the procurement contract process between finance, accounts payable, legal, internal business units, sales department, and external vendors.

•Reviewed and analyzed Procurement contracts for pricing accuracy and entered finds into Ariba and SalesForce.com.

•Collaborated with IT department to verify pricing and multi-year terms and rebates, and updated contract status with new SOWs into Salesforce.

•Prepared sales presentations for response to Request for Quotes (RFQs) and Request for Information (RFIs) to begin the process of new projects in the pipeline.

•Developed and updated project plan details and strategies that relate to the sourcing process and pipeline strategies.

•Collaborated with suppliers to ensure contract documents conform to project needs and pricing standards.

•Assisted with processing state filings activities for legal department and follow up on missing certificates.

•Identified expiring Real Estate, Licensing and Vendor contracts and analyzed proposed renewals in line with Home Depot’s practices for Procurement and Business Managers. Maintained contract templates to ensure accuracy.



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