SUMATHI KANNAN

650-***-**** ad39ln@r.postjobfree.com

Professional Summary:

** **** ***** ** ********** in IT industry leading multiple projects

Certified Scrum Master from Scrum Alliance

Certified Product Owner from Scrum Alliance

11 years’ experience in Banking domain

4 years’ experience in Retail domain

Managed multiple scrum teams at a given time (2-3)/team size 30

Expertise in Agile and Waterfall Methodologies

Sound understanding of Scrum and Kanban frameworks

3 years’ experience managing Bigdata projects

4 years’ experience leading UI projects

3 years’ experience handling migration projects

2 years’ experience managing API projects

10 years’ experience managing global teams (onsite, offshore, nearshore)

Hands on experience of Atlassian tools (JIRA, Confluence)

Working experience of Agile tools (VersionOne, Rally)

Strong experience analyzing metrics (burn down, burn up, velocity and cycle time)

Strong knowledge of Test Management Tools like HP application Lifecycle Management (ALM)

Subject Matter Expert in Change Management processes (MRA2, CRQ review process)

Demonstrated hands-on experience in writing basic SQL queries using Oracle database management system.

Mentored and coached new and less experienced team members in Agile practices

Created scrum team from scratch and demonstrated servant leadership

Won Gold Award for playing a key role in delivering complex projects

Strong knowledge in SDLC practices

Good knowledge of Devops practices TDD/ATDD, BDD, CI/CD

Technical Skills:

Testing Tools: AML, Cucumber, QTP

RDBMS:SQL, Oracle 9i, Microsoft Access, Hadoop

Operating Systems: Windows, MSDOS, UNIX

Agile Tools: JIRA, VersionOne, Confluence

Web Technologies: HTML

Postman (API Tool)

TDD/ATDD, BDD, CI/CD

UNIX, Mainframe

EDUCATION:

Master’s Degree in Mathematics

Bachelor’s Degree in Mathematics

WORK EXPERIENCE:

Wells Fargo (Senior Scrum Master/Technical Project Manager), Irving, TX April 2022 - present

In my dynamic role as both Scrum Master and Technical Project Manager, I've adeptly led three teams transitioning to Agile methodologies. My tenure has been marked by notable achievements and contributions.

Metrics Reporting:

Spearheaded the reporting of key performance indicators (KPIs) to the leadership team, facilitating informed decision-making and strategic planning.

Project Roadmap Mastery:

Demonstrated unwavering commitment to maintaining the project roadmap with precision, providing near real-time updates for a clear project trajectory.

Exceptional Reporting and Communication:

Consistently delivered insightful reports, including Weekly Progress and Steering Committee updates, fostering effective communication with leadership and earning accolades from the PMO office.

Dashboard Excellence:

Successfully maintained and updated T1/T2 dashboards, delivering concise and impactful reports that empowered the leadership team with actionable insights.

Business Team Partnership:

Served as the primary liaison for the business team, offering timely and transparent updates on UAT deployment status, enhancing collaboration and stakeholder satisfaction.

Defect Management Expertise:

Led the team in triage calls, overseeing the closure of defects and implementing robust dashboards and reports to meticulously track defect status, contributing to overall project resilience.

Innovative Practices and Continuous Improvement:

Infused creativity into our processes by introducing the MURAL board for Retrospective Sessions, garnering positive responses and actively tracking and closing improvement backlog items.

Backlog Leadership:

Played a pivotal role in establishing a robust backlog strategy, ensuring the team is consistently on track in creating backlog items for the next two sprints.

Scrum Mastery and Coaching:

Provided invaluable coaching on scrum practices, fostering a culture of excellence in story estimation, and steering the team away from scrum anti-patterns during refinement sessions.

Seamless Scrum Event Facilitation:

Ensured all scrum events occurred seamlessly, maintaining a positive and productive atmosphere while adhering to designated time frames.

SDLC Compliance and Metrics Transformation: -

Identified and addressed critical SDLC compliance gaps, collaborating with Release coordinators outside the teams, resulting in a noteworthy improvement in metrics for Credit Risk Analytics.

JIRA Administration:

Implemented and maintained user groups in Jira, assigning appropriate project roles to individuals based on their responsibilities and access requirements.

In summary, my multifaceted role has been characterized by a proactive approach to challenges, innovative solutions, and a relentless commitment to elevating team performance and project success.

Bank of America (Scrum Master), Addison, TX August 2017 – March 2022

Lead Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos and Sprint Retrospectives

Manage and resolve team impediments

Helped engineers with capacity planning

Lead the Scrum of Scrums

Initial set up of new scrum teams (building healthy backlog, teamwork agreement)

Conduct continuous planning with the team

Coordinate the work between onshore (US) and offshore (India)

Work closely with Release Management and escalate any delays appropriately

Create stories with clear details of API calls to pull data from FAST DataMart in coordination with Product Owner

Periodically report the project status to the upper management in the Bi-Weekly Portfolio meetings

Protected the team from distractions to their commitments

Promoted quality practices

Coordination of dependencies with business stakeholders

Practicing the core agile principles of collaboration, prioritization team accountability and visibility

Worked towards empowering the teams to self-organize

Facilitate walkthroughs for requirement (Product Backlog Refinement sessions)

Work closely with the Product Owner to ensure there are enough “ready” stories in the backlog

Ensure that the requirements are delivered by the technology teams

Played a pivotal role in providing Agile training to less experienced team members

Arrange meetings with key Business (Product Managers) to provide clarifications for the testing team

Publishes periodic reports and metrics for management

Work closely with Business and Technology partners on defect resolutions

Coordinate SIT/UAT testing timelines and defect triage across integrated functional testing involving multiple applications

Provide status reporting/communication to project stakeholder

Had won Global Recognition Awards from stakeholders for successfully delivering the critical projects

Business Analyst/Scrum Master (Lowes Inc. NC) Oct. 2014 – July 2017

Facilitate Scrum routines i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives.

Collaborates with Product owner and development team members to prioritize and define stories using JIRA.

Coordinates the work between onshore based in US and offshore team based in India.

Integrate with project, technology and business partners to manage the projects and be proactive in gathering status updates from partners, while minimizing impact.

Able to influence and negotiate both vertically and horizontally to obtain agreement between partners.

Ensures the team has a healthy Product and Sprint backlog (in collaboration with the Product Owner).

Provides visibility into the Agile team’s delivery plans and progress against plan to stakeholders.

Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities

Prepared Business Solutions Document and translated the requirements into User Stories in JIRA.

Provide clarification for all the technical questions raised by the development/QA teams

Shared Metrics, reports on the project with the Senior Executives

Pro-actively helped the offshore team by providing inputs related to testing approach during the test designing process

Acted as a liaison for the offshore team members by helping them in getting access for various applications, approval process for getting access with the higher-level management and installation of software needed for testing

Closely worked with the environment team to identify the different schemas that will be used during the execution phase

Review of HLD, DDD, SSD, WAMAS specification documents and Use Case documents in order to assist the offshore in providing clarifications on the technicalities of the various complex interfaces

Ensured that the deadlines for the Stage Gate Deliverables are met and informed the Project Management well in advance in case of slippage in timelines due to unforeseen circumstances

Won accolades from the Project Management team by meeting the milestones for the various deliverables /tasks listed out in the project plan

Trained the offshore team on the Distribution Management System functionalities like allocation, picking, etc.

Co-ordinated with the environment team and ensured that the various data needs of testing (e.g.: test JCLs, schemas, test box) are ready before the start of the UAT testing

Kept all stakeholders informed about the environment issues and ensured that the issue is resolved without impacting the project deliverables

Closely worked with the Senior Executive Team and performed estimation project timelines and negotiated with the management to acquire the necessary resources

Scrum Master/Business Analyst (Bank of America, Charlotte, NC) Aug 2012 – Sep 2014

Coordinate /facilitate Scrum Ceremonies (Daily Stand Up, Backlog Refinement, Sprint Demos, Sprint Planning, Retrospective)

Resolve Impediments

Facilitate PI Planning events and represent the team in Scrum of Scrums

Ensure team has a healthy product and Sprint backlog in collaboration with PO

Prepared Business Requirement Document and obtained approvals/sign offs from Business Executives

Performed Product Mapping for both Legacy and Converted Accounts

Performed End to End Testing along with other downstream applications and validated that the balances for the Legacy Accounts are posted correctly in the back-end applications

Performed a thorough testing in UAT to understand the behavior of the internal documents having internal RT numbers and studied their impact in Model and TX banking centers

Conditioned data for offers using TARGET tool

Business Analyst (Expeditors International, Charlotte, NC) Aug. 2011-Mar 2012

Performed UAT Testing on CFIT Systems for the Custom Clearance Documents (Family Dollar)

Responsible for Data Base Testing of the eDoc using SQL queries in Oracle SQL

Actively participated in weekly review meetings with the Project/Management teams

QA Analyst (Lowes Inc. North Carolina May 2011-July 2011

Requirement gathering, and Performed Testing to validate all Spreadsheet upload/update process in inforEAM

Created Spreadsheets (test data) for 1750 stores using advanced macros

Uploaded 1750 spreadsheets onto production using inforEAM system

Participate in daily Update Meetings with QA Manager to discuss the status of Projects

QA Tester (Myers Financial/Insurance Services, NC) Jan 2010- Feb 2011

Analyzed specifications and test plan for the testing of Insurance Applications

Developed test cases after analyzing the specifications Document

Developed and executed SQL Queries to perform backend database testing

Provided weekly updates through status report using Quality Center

Prepared Test Metrics on a weekly basis to know the status of the application

QA Tester (ETL Technologies, Chennai, India) Feb. 2008 – Dec 2009

Involved in the preparation of Test Plan of Module (Billing).

Develop & Automate Data Validation Test Cases to test the application.

Regression testing after the bug fix and replication of the code by the developers.

Bug Tracking and setting priorities and severities.

Compatibility testing of the application on different Browsers.

Maintaining status reports and communicating with the Management on progress of work.

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