Lisa P. Harless

*** ******* ******, **** # ***

Chelsea, MA 02150

508-***-****

ad39l3@r.postjobfree.com

SUMMARY

Experienced administrative professional with proven organizational, interpersonal and computer skills. Demonstrated ability to manage independent projects and handle highly confidential issues. Recognized for producing high quality, accurate work in challenging, competitive environments. Over 40+ years of industry experience including financial services, insurance corporations, medical device manufacturing and human resources.

EXPERIENCE

CITY OF SOMERVILLE – HR Department 2022 – Present

Recruitment Coordinator

Responsible for the provision of day-to-day operations in support of the full cycle recruitment process for the City of Somerville.

• Responds to all inquiries relating to the City’s hiring process, prepares necessary documents, coordinates interviews, conducts phone screening, reference checks and sets up all interviews and follow through with candidates.

• Compiles reports on recruitment for the Department.

• Participates in recruitment events, career fairs, prepares information packets and gathers information from candidates.

• Maintains compliance with State and Federal regulations concerning employment.

• Advertises vacancies on various job search platforms and social media channels.

• Monitors and manages job application status updates in the City’s Applicant Tracking System.

• Assists with coordinating special events and projects.

• Reviews bids related to union job postings.

• Drafts and prepares Department correspondence.

• Maintains knowledge of HR best practices and trends, existing and new legislation CITY OF SOMERVILLE - HR Department 2021 – 2022

Recruiting Administrative Assistant

Assists with the administrative functions of the full life-cycle recruitment process (recruitment, interviewing, hiring, and onboarding) for the City of Somerville.

• Monitors and files job applications

• Posts job advertisements online through various sourcing channels

• Works with city hiring managers to coordinate and organize the interview process.

• Assists with scheduling interviews, troubleshoots potential calendar conflicts within hiring panel and coordinates logistics.

• Prepares interview folders for the hiring panel.

• Maintains consistent communication with candidates and hiring managers for next steps.

• Provides timely correspondence to candidates and hiring managers/recruiters on job applications or interview status and escalates any concerns or delays with a sense of urgency.

• Conducts reference checks.

• Processes background checks and other pre-hire screenings

• Creates offer letters and pre-hire onboarding paperwork and other correspondence.

• Assists with the internal union bid process.

• Conducts phone screenings and other pre-employment screenings. BOSTON SCIENTIFIC, Quincy, MA 2002 – 2021

Assistant IV, Administrative

Responsible for all complex administrative assistant support for the VP Operations and his Leadership Team consisting of the Director of Human Resource, Director, Plant Controller, Director of Customer Service, Director of Quality, Director of Operations, Director of Material Planning, Manager II, EH&S, and Manager II, Facilities Maintenance in a World Class US Warehousing/Distribution and Customer Service Center operation’s consisting of almost 500 employees.

• Support VP and his staff with all administrative duties including maintaining calendars, photocopying, coordinating meetings/appointments, typing, faxing, ordering, and reconciling supplies and costs, arranging travel, preparing presentations and mailings, scheduling and organizing internal and external meetings, executive presentations, reports, compiling and tracking data and other miscellaneous functions.

• Serve as a point of contact for individuals within the organization and occasionally with contacts outside of the organization. Answer questions related to established policies and procedures and direct people to the appropriate resources.

• Create and type routine documents (letters, memos, emails, presentations, etc) and revise as necessary; ensuring accuracy and contents are clear and concise.

• Manage all work and responsibilities in a confident and timely manner ensuring all deadlines are appropriately met and make decisions within established guidelines regarding planning, organizing, and scheduling of work.

• Coordinate, plan and run all employee engagement functions, luncheons, and outings by ordering all supplies and ensuring payment, creating appropriate tickets, and facilitating all the support for events and follow through to ensure success.

• Schedule and arrange all internal and external meetings providing all the catering and meeting logistics for successfully run and efficient meetings.

• Create purchase orders for the Operations and Customer Service Departments.

• Maintain and update Company’s organizational charts quarterly in PDM, a controlled document environment.

• Support the Human Resource Department on multiple confidential projects, coordinate all corporate and facility events including employee distributions, schedule and arrange interviews for internal / external candidates, order and dispense commuter checks vouchers monthly to employees, maintain miscellaneous departmental listings, phone and cell phone numbers, outlook distribution mailing lists, email users and new employee listings.

• Coordinator for all Quincy facility tours, gaining approvals, setting up tour logistics, and communicating to all involved the pertinent information needed for showcasing the Quincy Customer Fulfillment Center.

• Control petty cash for the Facility ensuring proper supporting documents are obtained for expenses and disbursement of payments are made. Reconcile with the Finance Department each month to ensure compliance with company guidelines. ZURICH SCUDDER INVESTMENTS, Boston, MA 2000 - 2002 Administrative/Trust Assistant

Worked closely with Trust Department Vice President and Assistant Vice President on administration of highly confidential personal trust accounts.

• Created and maintained accurate files on each trust, including all statement transaction reports and tax returns.

• Updated, corrected, and organized trust files in preparation for annual external audit; audit performance improved from “poor” in 2000 to “good” in 2001.

• Maintained daily tickler file of payouts for each trust.

• Tracked daily paperwork on each trust, ensuring accurate and timely activity.

• Provided information and resolved issues for outside Investment Company and for trustees of the accounts.

NEW ENGLAND FINANCIAL/METLIFE, Boston MA 1997 – 2000 Executive Assistant

Performed all executive duties required by three Vice Presidents and 60+ staff in the Actuarial Department.

• Kept track of calendars, scheduled meetings, made all international/domestic travel arrangements and reservations for Vice Presidents.

• Maintained confidential employee records, including attendance, salary information and employee turnover; produced monthly reports for all.

• Created and maintained departmental budget.

• Kept track of all expenses, reconciled and paid all invoices and payment requests. Ordered and tracked all department office supplies.

• Composed and typed correspondence, reports, PowerPoint presentations for both internal and external use.

• Generated large mailings for Vice President of Reinsurance and updated Reinsurance treaties and documents under stringent deadlines.

THE NEW ENGLAND, Boston, MA 1988 – 1997

Administrative Assistant

Provided administrative and technical support for the Vice President of Actuary, the 13+ members of the Product Development and the Actuarial Student Program.

• Responsible for all word processing, filing, answering, and screening phone calls, managing calendars, making all department travel arrangements and reservations.

• Developed, maintained, and reconciled budget figures monthly for two departments to ensure expenses were within established guidelines.

• Administered the Actuarial Student Program for all actuarial students in the company. Ordered all study materials and kept track of students’ progress and grades. NEW ENGLAND MUTUAL LIFE INSURANCE COMPANY, Boston, MA 1981 – 1988 Secretary

Supported the Director of Group Long Term Disability (LTD) and his department.

• Generated weekly and monthly reports for Senior Management and Field Personnel to use on Group’s Annual Report.

• Responsible for maintaining monthly and weekly reports of all Pre-Sales to be underwritten. Sorted, logged, and distributed new cases to underwriters.

• Created and maintained files on all cases to be underwritten.

• Typed dictated letters, reports, memos, and correspondences. SYSTEM KNOWLEDGE & TRAINING

SAP, Excel, Word, PowerPoint, PDM, Visio, Microsoft Outlook, Access, Internet Explorer, Good Documentation Practices, Business Writing, Applicant Tracking Systems (ATS), Munis, JAZZ HR

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