O M A A S I A M A

OA

Customer Service

Graphic Design

Computer Literacy

Administrative Services

Database Management

Billing

Payroll

Computer Literacy

Project Management

Strong Communication

Oma is an exceptional service professional with 3 years of experience in customer service, administration, retail, sales, and database management. She possesses strong creative and analytical skills and is highly self-motivated. A team player with an eye for detail. S K I L L S

Profile

E D U C A T I O N

4.2 GPA

Graduated May 2021

LAKE HIGHLANDS HIGHSCHOOL

Political Science Major - Current

Graduating May 2026

SAM HOUSTON UNIVERSITY

E X P E R I E N C E

469-***-****

1207 N Zang Blvd 505

Dallas, TX 75203

ad39ky@r.postjobfree.com

ad39ky@r.postjobfree.com

CUSTOMS BROKER

Del-Mar International - Houston, Tx

October 2022- October 2023

Managed import orders for overseas vendors and mainland customers

Ensured each tariff number is in compliance with customs and the right product

Utilized JDE software to complete payables

Coordinated payments and financials with both vendors and carriers

Oversaw Ocean Freights, Truck Freights, and Air Freights to completion

Monitored port shipments to ensure on-time arrivals while communicating with both overseas vendors and mainland customers

Prepared complete and itemized lists of goods and products sending them to U.S Customs for evaluation

Maintained & organized years of shipment dates and records of orders

Ensured each freight was picked up on time & served as liaison with truckers

Responded to all inquiries related to orders

Filing and organization

Negotiation

Problem Solving

Multitasking

Detail Oriented

Success Driven

Event Management

Stock Control

Data Entry

Travel Coordination

Industrial Polishing

Flexible

Honest

Trustworthy

Self-Motivated

Proficiency

Leadership

L A N G U A G E S

English (Expert)

Igbo (Expert)

JD Sports - Dallas, TX

August 2021 - July 2022

SALES ASSOCIATE

Managed and executed all sales and customer service responsibilities

Fulfilled all Store Manager duties in their absence Oversaw cashiering, stock room upkeep, and store upkeep Maintained company standards regarding personal sales metrics Managed Database administration

Oversaw and accomplished projects before deadlines Collaborated with colleagues to ensure the proficiency of the store

Built strong customer and consumer relationships

Maintained a high level of knowledge about all products to serve as an education liaison to the customers

Upheld a professional appearance at all times

Achieved sales goals

CUSTOMER CARE MANAGER/

ADMINISTRATIVE ASSISTANT

High Quality Home Health Services - Dallas, TX

May 2019 - August 2021

Served as primary client contact & and staff support to Registered Nurses, Licensed Vocational Nurses, and Home Health Aides Prepared and processed all billing & and payroll for Primary Health Care and Medicare Services

Customized press releases, marketing lists, and attendance tracking

Managed employee clock-in and out times

Ensuring all data was up to date using Microsoft Word and Excel Occasionally dropped off and picked up mail and packages Stewarded office reports and logs

Assisted with research and data gathering

Upheld phone calls, appointments, and scheduling

Maintained a high level of organization while multitasking Successfully completed all given tasks in a timely manner

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