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Operations Manager

Location:
Walnut, CA
Posted:
March 11, 2024

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Resume:

Munazza Shahzadi

909-***-**** ad39kp@r.postjobfree.com Los Angeles, CA

PROFESSIONAL

SUMMARY

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls, and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistent, accuracy and full compliance with regulatory requirements.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplished financial management and accounting professional with seven years of demonstrated positive impact company growth. Proven skill in employing accounting and financial management best practices and team leadership. Committed to introducing changes to achieve continuous improvement and successfully influencing processes driving operational excellence. Expertise in financial statement preparation and analysis, operational management, forecasting, and cost control. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems and data analysis. Good communication, multitasking and conflict resolution skills.

SKILLS • Tax Preparation

• Payroll Processing

• Statistical Software

• Word Processing

• Skyslope

• Human Resources Knowledge

• QuickBooks

• Sage-50

• Finance

• Bookkeeping

• Documentation

• Reporting

WORK HISTORY Operations Manager: 12/2022 to Current Realty ONE Group HomeLink: Diamond Bar, CA

Performed an audit of more than 500 real estate disclosures and contracts. Ensure monthly billing is handled accurately, manage the training calendar, provide customer service to realtors, manage the company's social media, coach, and train real estate professionals on

the company's platforms/systems. File Compliance: Review all real estate transactions, work with agents on the file compliance process. Assured all departments of a business comply with the rules.

TAX PREPARER (INTERNSHIP) 08/2022 to 11/2022

Wheeler & Bi. Los Angeles, CA

• Delivered comprehensive tax documentation required for accurate individual and corporate returns.

• Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.

• Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.

• Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

• Prepared US, multistate and international tax returns for business clients.

• Facilitated integration of modern tax software with client accounting software. OPERATIONS MANAGER 01/2015 to 07/2022

Sindh Bank Ltd, Lahore, Pakistan

• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

• Assisted with daily cash and ATM balancing.

• Assisted clients with issues or requests and mentored employees on customer service techniques.

• Communicated with Branch Operations Manager to inform of quality control checks and findings.

• Developed and implemented strategies for top-tier customer service.

• Oversaw branch operations and workflow for consistency.

• Improved overall financial reporting by streamlining control processes and reporting structures.

• Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.

• Established and checked coding procedures, monitored reports, and updated internal files.

• Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.

• Prepared internal and regulatory financial reports, balance sheets and income statements.

• Conducted cash and key audits for controls and compliance. EDUCATION Master Of Science: Statistics

Bahauddin Zakariya University - Multan, Pakistan

Bachelor Of Science: Statistics, Economics and Mathematics, Bahauddin Zakariya University - Multan, Pakistan



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