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Case Management High Volume

Location:
Greer, SC
Salary:
70000
Posted:
March 11, 2024

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Resume:

PHYLLIS NISOFF MCMAHAN

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Address

112 Shefford Court

Greer, SC, 29650

Phone

404-***-****

E-mail

ad39jt@r.postjobfree.com

www.linkedin.com/in/pnisoff

• Thirty-four years of

administrative, managerial,

executive and legal

experience.

• Excellent interpersonal,

analytical, decision and

problem-solving skills.

• Effective and exceptional

verbal, listening and

communication skills

• Very effective organizational

skills

• Knowledgeable in computer

technology

• Exceptional written

communication skills with

extreme attention to detail

with high level of accuracy.

• Stress and time management

skills, able to multi-task.

• Case Management

Work History

2021-09 -

Current

PARALEGAL

FIERER & BUERLEIN, Remote

• Handle domestic relations litigation from start to finish for 85 cases.

• Managed scheduling of court calendars and

deadlines to maintain smooth flow of firm operations to include coordination of high-volume litigation

calendar and attorney schedule.

• Edited and proofread legal documents to verify

accuracy.

• Communicated with clients, opposing counsel and

court personnel to keep all parties informed on case updates.

• Assisted counsel in preparing answers, providing documentation, and information for discovery

request.

• Prepared legal briefs, motions, and pleadings.

• Liaised with other paralegals and legal staff to complete common tasks on schedule.

• Interviewed clients to obtain information relevant to cases.

• Organize trial exhibits, witness lists and filings.

• Work with clients to prepare discovery and financial affidavits.

• Maintained confidentiality of all sensitive and

confidential issues for all clients.

• Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant

information in firms billing system

2021-04 -

2021-08

PATIENT ACCOUNT ASSOCIATE I Remote Position

PricewaterhouseCoopers, Remote

• Receive and follow up on incoming correspondence and telephone inquiries regarding information for

payment

• Review & correct billing claim edits

• Account reconciliation and work with insurance

companies to clear patient balances and resubmit

claims Reviews expected reimbursement as

compared to actual

• Assists in reviewing/ resolving patient due credit balances

• Receives, review and takes actions for all

communications within business office.

• Posted payments and processed refunds.

• Worked with 100 outside entities to resolve issues with billing, claims and payments daily.

2018-12 -

2020-03

MEDICAL SECRETARY II

GREENVILLE HEALTH SYSTEM, Greenville, SC

• Under direction of Registered Nurse, provided

excellent customer service while providing clerical and administrative services; monitored, ordered, and stocked supplies; and maintained safe work

environment for patients, visitors, and staff.

• Answered 30 patient calls while fielding status calls for registered nurses and doctors/

• Maintained highly stressful desk for telemetry unit.

• Supported office staff and operational requirements with administrative tasks.

• Enhanced office productivity by handling high volume of callers per day.

• Provided administrative work for Nurse Manager,

including patient rounding.

• Maintained confidentiality of all sensitive and

confidential issues for patient care and across

organization.

2014-09 -

2016-11

VOLUNTEER AND FAMILY RELATIONS COORDINATOR

HABITAT FOR HUMANITY, Georgetown, SC

• Ensured individuals and groups of yearly college students were scheduled and coordinated in timely

and professional manner.

• Managed volunteer housing.

• Engaged new and on-going volunteers through

recruitment, scheduling, orientation, coordination, and/or supervision to ensure that each volunteer has productive and rewarding experience; maintain

database with over 300 volunteers Coordinated,

assisted, and implemented safety precautions for

building and performed safety training.

• Assisted with outreach and speaking engagements.

• Coordinated existing programs to recruit homeowner applicants for traditional homeownership opportunities or for expanded housing products such rehab, repair or weather revitalization.

• Conducted applicant orientations and assist families throughout process of completing housing

application.

• Worked with family selection committee to select homeowner families based on established criteria and regulations.

• Built alongside homeowner families as they complete their contract requirements and maintain hours

required to maintain contract requirements.

• Worked with leadership staff and special committees to define volunteer mission and set standards.

• Participated in community outreach events to

promote volunteer opportunities and enlist new

volunteers.

2011-07 -

2014-07

OFFICE MANAGER AND PARALEGAL

SCELP, Georgetown, SC

• Responsible for maintaining and handling all

accounting through QuickBooks, including but not

limited to paying all firm invoices, bills, and payroll

• Paid all monthly and yearly payroll and employer taxes

• Handled all employee insurance benefits

• Attended all board meetings as Secretary to Board, Prepared documents, and financial reports for all

Board meetings

• Extensive experience with Microsoft Office, specifically Publisher

• Calculated and maintained all funds received from donors and maintained donor database; Prepared

letters to donors, made individual calls to donors

• Assisted development, communications, fundraising & billing committees, Coordination between

departments and operating units in resolving day-to- day administrative and operational problems.

• Organize and chaired yearly fundraising event as well as cultivation events throughout year alongside Board Members.

• Managed daily, weekly, and monthly bookkeeping

including Accounts Payable, Accounts Receivable,

credit card, bank reconciliation and handled all

payroll functions, including paying quarterly taxes.

• Assisted in financial budgeting, forecasting, and planning.

2006-01 -

2010-09

LEGAL ASST/COMMERCIAL REAL ESTATE PARALEGAL

CARLTON FIELDS, Atlanta, GA

2004-01 -

2005-12

CONTRACT LEGAL ASSISTANT

MOZLEY, FINLAYSON & LOGGINS, Atlanta, GA

2003-05 -

2004-10

PARALEGAL

JAMES T. JOHNSTON, JR., LLC, Atlanta, GA

Education & Certifications

2014-03 -

2018-12

Associate of Science: Health Science

Horry-Georgetown Technical College - Conway, SC

2016-08 -

2017-01

Certificate: Phlebotomy/NHA

Horry-Georgetown Technical College - Conway, SC

1996-01 -

1997-01

Certificate: Paralegal

National Center For Paralegal Studies - Atlanta, Georgia BLS/CPR, American Heart Association

Certified Life and Health Insurance Producer (GA, SC)



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