PATRICIA WILSON

El Paso, TX *****

973-***-****

ad39jk@r.postjobfree.com

SKILLS

Able to build strong customer relationships, exceptional customer service skills, presentation, awareness and understanding of product. MS Word XP, Excel XP, PowerPoint XP, Access XP, Raiser’s Edge 6 & 7, Adobe Acrobat, Lotus Notes

EMPLOYMENT

Secretary / Teacher Aide April 2013 - Present

Montclair Board of Ed Montclair, NJ

●Completed research for special projects and assist with general office duties. ●Performed general clerical duties -photocopy, faxed, mailing, and filed. ●Maintain hard copy and electronic filing system. ●Sign for and distributed UPS/Fed Ex packages and incoming USPS mail.

Brand Ambassador/ Event Specialist July 2017 - Present

Advantage Solutions El Paso, TX

● Distributed shoppers samples of distributors brand products.. ●Completed recap sheets for client products being featured.. ●Check ID's when sampling Spirit products. .●Assisted with sanitizing of stores during the height of Covid-19

Guest Experience Representative April 2015- Sept 2016

Madison Square Garden New York City, NY

●Assisted guest with questions or concerns pertaining to their tickets or seating. ●Scanned tickets for guest to attend the events ●Escorted customers to their purchased seating area. ●Attended to guest concerns pertaining to their suite.

Guest Services Representative Sept 2011- April 2015

Devils Arena Entertainment, LLC Newark, NJ

●Assisted guest questions or concerns with their tickets or seating. ●Scanned tickets for guest to attend the events ●Escorted customers to their purchased seating area. ●Attended to guest concerns pertaining to their suite or area seated

Administrative Assistant March 2001- 2015

Office Team, Parsippany, NJ

Temporary assignments at the following: Autistic School, Appliance Company, NBA, Law Firm, Wells Fargo

●Completed research for special projects. ●Performed general clerical duties -photocopy, faxed, mailing, and filed. ●Maintain hard copy and electronic filing system. ●Sign for and distributed UPS/Fed Ex packages and incoming USPS mail.

Administrative Assistant Nov 2007- Dec 2008

Maxim Agency (Blue Cross & Blue Shield) Jersey City, NJ

●Provide support for the management. ●Created spreadsheets ●Answered phones and transferred to the staff members. ●Completed research for claims to be processed.

Secretary Oct 2001- July 2007

Seton Hall University South Orange, NJ

●Provide support for the management, including oversee work- study students,

●File management, scheduling/arranging meetings, and ordering office supplies ●Organize calendar management, meeting planning. ● Handle high degree of personal and confidential information. Assist direct mail programs, student and volunteer phonathon and personal solicitations for over 70,000 alumni, friends and parents of the University.

VOLUNTEER

Girl Scouts: Site Leader for YWCA-Girl Scouts Orange, NJ & Leader for Ventures Troop: Paramus, NJ

First in Orange: Vice President/Youth Advisor.

NYC Road Runners Club- (Host for the NYC Marathon) - Marshall, First Aid & Family Reunion Assistant.

Socorro School District: Purple Heart & Myrtle Cooper Elementary, Hershel Antoine Middle Schools.

ORGANIZATION

First in Orange Board Member

Renaissance Middle School PTA Member.

Girl Scouts: Site Leader and Leader for Brownies,Juniors and Ambassador levels

EDUCATION

Seton Hall University, South Orange, NJ

Communications

Essex County College, Newark, NJ.

MS Word & Excel Courses

Hudson County Community College, Jersey City, NJ.

Data Processing

REFERENCES ARE AVAILABLE UPON REQUEST.

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