Customer Service
Resume:
Hello
I’m Beatriz A Martinez
Rogers Ar 72756
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SUMMARY
Energetic hard working, motivated, teamwork-oriented,outgoing, 3 more years of CNA/PCA experience INHOMECARE as well, 6 more years of experience in CUSTOMER SERVICE Microsoft Word and Excel. cashier,fluent in English and Spanish, accurate in handling customer transactions, willing to learn new things and fast learner.
Skills
Good communication skills, Team player, good customer service, friendly, outgoing,and bilingual.
Experience
SERCO-
January 2023-2024
●General clerk 2 bilingüe
●assisting customers, making outbound phone calls
●Record and input information to internal database
●multitask using two computer screens and navigating between multiple software programs.
●Receive inbound telephone calls.
●Provide telephone support using the English and Spanish languages.
Maintaining customers information confidential,
2022-OCTOBER
GOLDEN CORRAL
●Cashier front of house
●Greeting customers
●Handling money received payments cash card
●Customer service
●Maintaining good housekeeping up front
●Issue receipt, refunds
●Counted money before and after finishing my shift
2021-2022
Temps - wearhouse packing shipping
Labeling transferíng info to computer
2018
JAMESTOWN NURSING REHABILITATION
●Grooming and bathing
●Assisting with breakfast and lunch
●Assisting with shower
●General vital’s documentation into charts
●Assisting RN with residents
2013-2014
Innisfree nursing center -Rehab living assistances
PCA/NA
●OVERNIGHT RESPONSIBILITY
●Laundry
●Lay out medication for client before bed
●Change lines if need
●Morning help resident/client get ready if assistance needed
●Grooming and bathing if assistance needed
●Make sure home was clean bed done if needed
●Follow family’s and health care plans.
●Documentation procedures into charts
●Assist nurse with taking patient resident vitals
●Charting into files
March2006-2012
●Acambaro mexican restaurant - part time job
●Server
●Cashier
●Customer Service
●Money handling
●Making sure customer got their correct orders
Education
May 2007
Rogers High school, Rogers - Diploma
March 2013
Petra Allied Health- completed
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