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Data Entry Customer Service

Location:
Southchase, FL, 32837
Salary:
38000
Posted:
March 11, 2024

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Resume:

Result-driven professional with extensive experience in financial and accounting operations, known for my attention to detail. I excel in delivering exceptional customer service and meeting organizational requirements with precision. As a proactive leader in my department, I bring a detail-oriented approach, strong organizational and professional skills, and a proven eagerness to go above and beyond. Seeking a challenging role where my dependability, problem-solving abilities, and enthusiasm for exceeding expectations can drive financial success and contribute to the continued growth of a dynamic organization.

Skills

Accounting, Financial Analysis, Data Entry, Team Contribution, Proficient in Microsoft Office (Outlook, Word, Excel). Certification: FEMA (Emergency Management and Fiscal Operations). Employment History

Orange County Office of Professional Standards. - Orlando, FL. Background Examiner 07/2019– 11/2019 Worked closely under supervision of the Background Investigation Supervisor. Performed paraprofessional and technical work supporting County-wide background screening processes. Responsible for conducting thorough and objective background investigations of applicants to determine employment suitability; research information and prepare recommendations and reports based on findings. Conduct thorough and complete background investigations according to department policies, applicable laws, and procedural requirements. Gather and verify, and analyzes investigation reports; contacted other agencies, governments, and professional organizations to obtain and verify information. Coordinates and assists divisions/departments in understanding and preparing internal and external applicant background screening packets. Receives and reviews applicant screening packets and conducts preliminary automated check processes. Resolves and provides guidance regarding specific or unique issues or applicant situations that may arise related to background investigation. Serves as a liaison between the Office of Professional Standards and Human Resource (HR) representatives and managers regarding the status of the submitted screening packets. Formalized final reports and communicated with divisions/departments about the results. Participated in briefings, trainings, and information sessions to improve efficiency, quality, and timeliness of background process. Maintains records and participates in record-keeping audits. Perform other related duties as assigned. Orange County Public Works Dept. - Orlando, FL. Senior Fiscal Coordinator 03/2001 – 5/2018 Prepared and maintained a variety of accounting records including accounts payable and subsidiary accounts. Compiled accounting data from ledgers for payment. Received, audited, and verified invoices from contracting agencies and posted transactions to appropriate accounts. Reviewed and verified accounts and other fiscal documents for accuracy and completeness. Performed a variety of calculations to reconcile ledgers daily. Distributed, tracked, and prepared 237 cell phone bills monthly for all divisions within Public Works. Prepared data entry daily for about 1100 accounts. Investigated monetary figures, tracked, and maintained accurate records of billing accounts. Researched and resolved any/all billing issues with vendors. Prepared daily cash report and bank deposits for Public Works to submit to the Finance Department. Prepared monthly data entry and records of all Public Works E-Pass Accounts for Fleet Vehicles for payment. Researched and resolved billing issues with vendors. Prepared Right-of-Way (ROW) Permits Billing for submission to Comptroller's Office. Acquired signatures and appropriate accounting lines for billing submission and approval. Maintained accurate records of invoices and receipts sent to the Comptroller’s Office for Finance Department reconciliation, approval, and payments. UNITE H.E.R.E. Local 737 - Orlando, FL. Office Assistant/United Way Counselor 05/1992 – 09/2000 Handled incoming calls by screening, directing calls, providing information, recording messages, or coordinating appointments. Warmly greeted and assisted individuals entering establishment, determining the nature and purpose of visit, and guiding or escorting them to their intended destinations. Managed the collection, sorting, distribution, and preparation of mail, messages, and courier deliveries. Addressed and resolved complaints from members and the public, demonstrating effective problem-solving skills. Schedule appointments and maintained and updated appointment calendars. Transmitted information and documents to members, using computer, mail, or facsimile machine. Organized and maintained records, ensuring accuracy and accessibility. Kept real-time records of staff members' whereabouts and availability. Offered information about the establishment, including the locations of departments or offices, details about organizational personnel, and the range of services provided. Provided valuable assistance to union members by delivering information sourced from United Way.

Elizabeth

Edmiston

5035 Ledgewood Way Orlando, FL 32821

407-***-****

ad39hl@r.postjobfree.com

Pediatric Specialists of Orlando - Orlando, FL. Receptionist/Accounts Payable 01/1988 – 06/1990 Supported daily operations by assisting with routine administrative tasks, including copying, printing, mail processing, visitor greetings, and supply management. Managed incoming calls by screening, directing, providing information, recording messages, and coordinating appointments. Compiled, organized, and coded patient data using standard classification systems. Adhered to regulations in releasing information to individuals or agencies. Addressed conflicting, missing, or unclear information in codes and prescriptions by consulting with healthcare professionals. Retrieved patient medical records for medical personnel, ensuring timely access. Reviewed records for completeness, accuracy, and compliance with regulations. Scanned and copied patients' health records, insurance information, and personal identification, maintaining documented formats. Transcribed medical reports accurately. Implemented and maintained standardized office procedures, monitoring operations, and initiating procedural changes as needed. Performed other assigned duties to contribute to overall organizational efficiency.

Education

St. Maria Goretti High School Philadelphia, PA

Business Administration Graduated: 06/1969



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