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Customer Service Office Administrator

Location:
Greenville, NC
Posted:
March 11, 2024

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Resume:

***A KRISTIN DRIVE GREENVILLE, NC *****

PHONE*** 450 6826 • ad39gy@r.postjobfree.com

SHIRLENE YON

SUMMARY OF

QUALIFICATIONS

RESULT-ORIENTED ADMINISTRATOR WITH HANDS ON AND

SUPERVISORY EXPERIENCES IN ACCOUNTS PAYABLES,

ACCOUNTING AND CUSTOMER SERVICE. EFFECTIVE IN CREATING

A POSITIVE AND PRODUCTIVE WORK ENVIRONMENT IN A

VARIETY OF INDUSTRIES

1/ 2022 - PRESENT COVID TESTING SITE GREENVILLE, NC

● COMMUNICATE WITH PATIENTS PROCEDURES AND REQUIREMENTS TO

OBTAIN COVID TEST

● ENSURE PATIENTS AGE AND DEMOGRAPHICS ARE CORRECT BEFORE

TESTING

● ENSURE ACCOUNT DATABASE IS UPDATED TO MAINTAIN CURRENT

INFORMATION

2021- 4/2021 Vaccine Megaplex Clinic Greenville NC

Patient Administrator

● Register patient in Epic system

● Schedule patient for future visits

● Update demographics

2016 - 2018 ECHC Greenville NC

Office Administrator

Maintain a positive relationship with clients, aides and office staff

● Communicate with and respond to inquiries for employment and wage

verifications via facsimile and email

● Track all aide hours to ensure the mandated state requirement is not exceeded

● Process medical billing insurance forms

● Update and comment appropriate company systems to reflect current

information and status of client and aide

● Maintain follow-up procedure to ensure a timely action/response for state

requirements

2015 -2016 ECHC Greenville NC

Personal Care Aide

Maintain a positive relationship with Client

● Assist with daily routine such as dressing, meals and medications

● accompanied client in community

● Help client to identify problems and determine the best course of action to

resolve problems in a manner satisfactory to the situation

2007-2014 O M S G Woodbury NY

Senior Sales Administrator, Europe

Maintain a positive relationship with customers and sales agents

● Communicate with and respond to inquiries of customer, agent, associates,

managers, factories, dealerships, and financial institutions via telephones,

facsimiles, and emails

● Track all vehicles from building through to the delivery process including

qualifying orders for acceptance, factory ordering, processing requested changes

movement of vehicles, tracking of vehicles, and delivery of vehicles to ensure

customer satisfaction

● Identify problems and determine the best course of action to resolve problems in

a manner satisfactory to both the customer and the company

● Update and comment appropriate company systems to reflect current

information and status

● Maintain follow-up procedure to ensure a timely action/response

● Assist Customers with outstanding bills to ensure their finances are up to date

when they apply for the loans to complete the vehicle purchase



Contact this candidate