***A KRISTIN DRIVE GREENVILLE, NC *****
PHONE*** 450 6826 • ad39gy@r.postjobfree.com
SHIRLENE YON
SUMMARY OF
QUALIFICATIONS
RESULT-ORIENTED ADMINISTRATOR WITH HANDS ON AND
SUPERVISORY EXPERIENCES IN ACCOUNTS PAYABLES,
ACCOUNTING AND CUSTOMER SERVICE. EFFECTIVE IN CREATING
A POSITIVE AND PRODUCTIVE WORK ENVIRONMENT IN A
VARIETY OF INDUSTRIES
1/ 2022 - PRESENT COVID TESTING SITE GREENVILLE, NC
● COMMUNICATE WITH PATIENTS PROCEDURES AND REQUIREMENTS TO
OBTAIN COVID TEST
● ENSURE PATIENTS AGE AND DEMOGRAPHICS ARE CORRECT BEFORE
TESTING
● ENSURE ACCOUNT DATABASE IS UPDATED TO MAINTAIN CURRENT
INFORMATION
2021- 4/2021 Vaccine Megaplex Clinic Greenville NC
Patient Administrator
● Register patient in Epic system
● Schedule patient for future visits
● Update demographics
2016 - 2018 ECHC Greenville NC
Office Administrator
Maintain a positive relationship with clients, aides and office staff
● Communicate with and respond to inquiries for employment and wage
verifications via facsimile and email
● Track all aide hours to ensure the mandated state requirement is not exceeded
● Process medical billing insurance forms
● Update and comment appropriate company systems to reflect current
information and status of client and aide
● Maintain follow-up procedure to ensure a timely action/response for state
requirements
2015 -2016 ECHC Greenville NC
Personal Care Aide
Maintain a positive relationship with Client
● Assist with daily routine such as dressing, meals and medications
● accompanied client in community
● Help client to identify problems and determine the best course of action to
resolve problems in a manner satisfactory to the situation
2007-2014 O M S G Woodbury NY
Senior Sales Administrator, Europe
Maintain a positive relationship with customers and sales agents
● Communicate with and respond to inquiries of customer, agent, associates,
managers, factories, dealerships, and financial institutions via telephones,
facsimiles, and emails
● Track all vehicles from building through to the delivery process including
qualifying orders for acceptance, factory ordering, processing requested changes
movement of vehicles, tracking of vehicles, and delivery of vehicles to ensure
customer satisfaction
● Identify problems and determine the best course of action to resolve problems in
a manner satisfactory to both the customer and the company
● Update and comment appropriate company systems to reflect current
information and status
● Maintain follow-up procedure to ensure a timely action/response
● Assist Customers with outstanding bills to ensure their finances are up to date
when they apply for the loans to complete the vehicle purchase