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Claims Adjuster Customer Service

Location:
Albany, GA, 31705
Posted:
March 11, 2024

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Resume:

J.A.R

OBJECTIVE:

Maintain a position in the field of Claims Adjusting: Field,

Daily, CAT, AppraisalConsultant.

SKILLS

Independent Field Claims

Adjuster IA 2014 – Present

Duties to Assignments:

• First contact with the insured

• Appointment setting

• File

Documentation

• Investigating claim loss

• Coverage evaluation

JAMES RICH (TONY)

CLAIMS ADJUSTER PROPERTY & CASULATY

678-***-**** EMAIL: ad39gw@r.postjobfree.com

HS/GA LIC: 3199058,

XACT# ad39gw@r.postjobfree.com

EXPERIENCE

CLAIMS ADJUSTER• MULTIPLE TPA FIRMS •2014 – CURRENT 10 years of experience as a Claims Adjuster Property and Casualty Adjusting and Estimating Daily and CAT Claims/ Contractor/ Construction/ Commercial

10-years Xactimate, XACT analysis,

9-years appraisal and real / commercial estimating converting loss estimates into ITV’s using Xactimate.

Experienced in writing structural damage of moderate to severe losses Clearly and effectively communicates with insured to schedule and inspect the loss, interpret scope of work, write estimate, and completed as per time cycle.

Participated in the communication of ideas via speech or written letters effectively.

Contributed the best position for Carrier and client often in contentious situations, managing conflicting priorities of various parties; with an achieved 95 percent customer service rate.

Able to communicate with contractors, PA or Attorneys/Dispute Resolution. Effectively absorb information from various sources, then analyze study or examine data in detail, and draw appropriate conclusions. Experienced in understanding relevant, wordings, terms and conditions of various coverages and homeowner policies.

JAMES A RICH

2

• Measurements, photos, and diagram of loss

• Writing scope of loss in estimating software and general loss

reporting.

• All Lines Property/Casualty and Marine

• Residential, Commercial, Auto, Fire, Water, Wind,

Hail, Smoke, Mold, Mildew, Content, Cargo,Theft, Auto,

Vandalism, Flood, Ice N Water, Freeze, ALE, Virtual

• Steep & Tall

Inspection

• Drone

Inspection and

Reporting

Experience in claims handling process from notification to settlement and recovery.

Experienced in reserving principles and practices, robust understanding of coinsurance and reinsurance and application.

Studying the principals learn and understand the relevant legal processes and procedures, litigation management, litigation avoidance techniques, mediation.

Professional Experience

EDUCATION

DEGREE • DATE EARNED • SCHOOL

• Adjuster Pro: School of Adjusting 2014

• State Farm Fire & Estamatics

• NICTA

• TWIA

• Eberls Claims Service Training

• Sedgwick On-Demand

• One Call Claims National General Certification

• Worley Cat State Farm Certified 2018

• The Best Claims Service

• XACT 1

• Symbility

• Large Loss

• Supplement

LICENSES

• AZ#48125196

• GA#3199058

• AL#300497647

• FL#W557127

• KY#1011801

• IN#956920

• LA#881301

• MN#40617564

• MS#10708129

• NC#17287061

• OK#300*******

• SC#17287061

• TX#2531247

• Global Risk Solutions/ Tower Hill / Citizens/ USAA

• (InterNACHI) International Association of Certified Home Inspectors 2013- open enrollment.

• Pilot Catastrophe Adjuster and Xactimate training

• HVAC

• (Computer Accounting)

• (Carpentry)

• (Real Estate Agent) Professional School of Business, Real Estate.

• Owens Corning Warranty Roof Certified

TPA/FIRMS

Sedgwick Claims Services, Pacesetter Claims, Claims Consultants LLC, IAS Claims Service, ICA, Choice Solutions, GRS, Claims Consultant Group, Peak Claims Service, Vanguard Claims Service, CIS Claims Service, Crawford Claims, Dekra Services, Primeco Claims, UCS Claims, FieldPros State Farm, GeoVera, Progressive, Farmers, National General, USAA, American Reliable, SFI, Heritage, Auto Owners, TWIA.

• CT

• DE



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