Customer Service Desk
Resume:
Kristy Lynn
Rockford, IL, *****, US
************@*****.***
Work Experience
Apr, 1996 - Jan, 2001
Upfront Supervisor, Kmart Corporation
Supervised upto 10 cashiers . Balanced change drawer. Accounted for all funds at end of night. Ran Customer Service Desk . Answered 6 line phone. Processed refunds exchanges. Addressed customer issues.
Sep, 2004 - Jan, 2007
Grocery Associate, Walmart Neighborhood Market
Climb, stand, bend, stoop, lift heavy objects in excess of 50 pounds
Perform moderate to heavy labor loading and unloading shipments, down/up stack pallets, sort and process stock Feb, 2007 - Mar, 2010
Packaging Assembler, Furst Staffing Services
Package finished products and prepare them for shipment. Maintain production equipment and machinery.
Shovel, sweep, or otherwise clean work areas.
Jul, 2011 - Dec, 2011
Cashier, Marathon Gas Station
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Compute and record totals of transactions.
Greet customers entering establishments.
Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Answer customers' questions, and provide information on procedures or policies.
Compile and maintain non-monetary reports and records. Stock shelves, and mark prices on shelves and items. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Sell tickets and other items to customers.
Aug, 2012 - Mar, 2016
Spot Welder, Rockford Toolcraft, Inc.
Jan, 2017 - May, 2022
Caregiver, Mother
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals. Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Train family members to provide bedside care.
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Education
2002
Jefferson High School, High School in General Studies
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