Michael J. Harbick

# * ********* ******

Bella Vista, Arkansas 72714

Home : 479-***-**** Cellular : 479-***-****

E-Mail : ad39ge@r.postjobfree.com

OCCUPATIONAL OBJECTIVE

Customer Support emphasizing Distributive Computing, Networking Applications, and Programming. SKILLS SUMMARY

Computer Operating Systems: Linux, Sun Solaris, IBM AIX, SGI IRIX, Windows 2000/2003 Enterprise, NT, XP Hardware Solutions: Servers, Network & SAN Storage, Storage Arrays, Workstations Applications: CA UniCenter, IBM Tivoli, EMC, BMC patrol, HP Open View, Symantec, SCT Luminis, MS excel/SQL Programming: Unix/Linux korn/bash shells, sed, gawk, grep etc. utilities, Perl, VB Script, JAVA Script, PL/SQL Network application protocols: DNS, DHCP, RCP, SNMP,. SMTP, HTTP etc. based upon TCP/IP transport protocol Network Solutions: Cabeltron Systems and CISCO

EMPLOYMENT HISTORY

Superman Directional Drilling & Utilities - (7/1/2020 - present)

- Accounting Requirements to meet CPA’s Arkansas Business Licensing (balance sheet) and Tax Requirements.

- Tax Preparation for Over the Road and Exceeding Weight Limits

- Contactual Preparations, Consortium Compliance and Business Insurance

- Daily Office Accounting to fulfill Invoices, Bids, Banking and Payroll etc.

- Apple Computing: Mac iPad iPhone, Software Integration: Parallel, and Refinement to automate QBO bookkeeping, World Wide Tech Services – (11/06/2017 – 7/1/2020)

- Hardware Support Dell and HP laptops, workstations and printers

- On Site Contractual Support for Cargill and Nielsen

- Dell 1000 Certified 2019 Hardware Support Technician

- Help Desk Windows 10 & 8.1 at Nielsen and Cargill

- HP Desktop, Workstations and Printer Hardware Support Technician Certification ComuCom - (11/2016 - 5/2017)

Help Desk Support Wal-Mart:

- Work within Walmart t teams as Support Operation Unix Home Office communicating with other operational teams in supporting Home Office and Distribution Center Operations.

- Resolve through Remedy Ticketing.

- Pager Support for Application Process within Walmart Home Office and Distribution Centers.

- Technical knowledge of Unix HP-UX / AIX and Linux SUSE / RED HAT encompassing trouble shooting, scripting and application integration while being remote.

Serco - (12/2014 - 11/2016)

GCII General Administrator:

- Delivers document processing, outbound calls, application verification, benefit determination.

- Communicate with applicants using various scripted documents to determine application completeness.

- Apply business professional judgement to process and prepare tax forms while speaking with customers.

- Administrative detail and organizational skills to achieve accuracy goals.

- Perform in a call center environment.

Hewlett Packard - (06/2011 - 07/2014)

HP STAB TEAM:

HP STAB TEAM is the Walmart Stabilization Team:

- Work directly with the Walmart teams like Unix OPS, Unix Admin to fulfill hardware service in Home Office and Distribution centers to replace hard drives, NIC cards etc. as well as configuring HP UX operating system.

- Work in conjunction with Unix OPS determine HP UX issues like slowness, network connectivity and applications.

- Field Support to execute backups and troubleshoot hardware and applications to AIX ISP and RXP brocade switches.

- Xen Works & VMware verbalization utilizing HP hardware to configure ISP, RXP and SAP servers.

- Phone Support to Walmart and Vendors utilizing software tools like Remedy, Netmgr etc.

- Install Backup Solutions.

North West Arkansas Community College - System Administrator (08/2004 - 03/2010) Web Portal Administration:

My NWACC Connection is a student’s complete web experience to their courses, email and distance learning. Enterprise Web Portal, Luminis, migration from Windows NT to Windows 2003 Enterprise Edition:

-Install servers, storage, Windows 2003 Enterprise Edition, DNS networking, McAfee antivirus, Symantec backup.

-Application and Network migration from Client Server to Enterprise Web Portal in conjunction with SCT consultants.

-Unix programming utilizing CYGWIN/Windows SFU communicating between Windows 2003 and Linux servers.

-Active Directory maintenance through scheduled tasks utilizing Bash Shell and VB Scripting.

-Exchange 2003 maintenance within scheduled tasks utilizing Bash Shell and VB Scripting.

-Microsoft Outlook Web (MOWA) IMAPED to Enterprise Web Portal through JAVA Class objects within Luminis.

-Enterprise Web Portal upgrades, maintenance, and management is in association with SCT consultancy.

-Administer Oracle PL/SQL, Shell Scripts and Perl programs transferring data from SCT Banner to SCT Luminis.

-Procurement through budget, vendor contacts, and purchase requisitions hardware and software. BANNER System Migration:

A transition from traditional Client Server to Oracle, JAVA, web portal based application:

-Closely collaborate with Data Base Administrator all requirements migrating IBM AIX to Red Hat Linux.

-Plan, document, the requirements necessary to move ORACLE Databases from RISC to INTEL servers.

-Install servers, RAID storage, and Red Hat Linux to ORACLE specifications.

-Concurrently working with DBA to backup, export and import Oracle Database from RISC to INTEL servers.

-Make Micro focus Cobol pro-C compiler for programmers to compile banner source code from AIX to LINUX.

-DBD Perl module integration, korn / bash shell scripting, to FTP by SSL data base applications like Financial Reports.

-Oracle Web Application monitoring, upgrades and maintenance is in association with SCT consultancy and DBA.

-SCT BANNER application tools to monitor network, system, and desktop where object specific to Python scripting. LINUX to WINDOWS Desktop BANNER Administration:

Banner Custom Processes are heavily relied upon by Business Services, Human Resources and Student Admissions:

-Desktop printing from Linux via Windows by CUPS.

-Incorporate CUPS into Evisions Software to print Custom Forms from BANNER.

-Banner Batch Processing is a bash shell scripted application to execute multiple user generated requests repeatedly.

-SAMBA serves files from Linux servers to Windows Desktops as a user file share. LINUX System administrator:

Linux system management continues to expand:

-Disaster Recovery and Business Continuity Planning impact analysis and system assessment to senior management.

-State Audit Determinations require Developer Deployment, Network Security and Data Integrity. MGIC – Mortgage Guarantee Insurance Corporation (8/98 – 03/2004) Operating System Analyst / Administrator:

-Year 2K HP-UX, AIX, SOLARIS and NT operating systems engineer to mortgage document dissemination.

-Faxing Documents through Unix utilities as an SMTP email to route documents to multiple Right-Fax NT servers.

-BEA web portal hardware, software, and network installation for MGIC web portal.

-FHA and security system management through open solutions like snort, syslog and software analytics.

-EMC SAN network and sun hardware installation for a thirty-two processor ORACLE server.

-EMC software like Navisphere, PowerPath and Pathfinder installation, configuration, and application synthesis.

-EMC Clarion development for electronic document management to DB2, a legacy MAINFRAME network.

-Responsible for troubleshooting, replacement parts ordering, and scheduled repairs for all SUN, HP, and IBM servers. Harley – Davidson Motor Company (7/94-8/98)

Computer System Engineer:

Coordinate the hardware installation, networking, and system operations for Engineering’s Computer Aided Design:

-Pro/Engineering UNIX CAD Architecture lead to deliver prototyping, modeling, and styling within engineering.

-SGI workstations / servers hardware, networking, and IRIX, UNIX, operating system installation project coordinator.

-Pro/Engineering CAD software installation, composition, and data base project templet administrator.

-Rapid Prototype Modeling by combining CAD application libraries, UNIX printing, and Pro/Engineering Modeler.

-Network Trouble shooting through Network General SNIFFER and Unix utilities like netstat etc.

-EMC Symmetric RAID disk merged into server hardware to BOOT IRIX, UNIX, using EMC Symmetric’ Memory.

-METAPHASE, CAD, data warehouse and ORACLE relational database UNIX systems analyst.

-Manage CAD’s daily operations through one full time employee, two contractors and several college interns. G E Medical Systems – Contracting as a subcontractor through CTG and Digital Equipment Customer Service – 7/84 to 7/94

Document and Administer customer service engineering process:

-G.E.’s Help Desk process documentation provided the bases to vary collaborative tools to execute C.T./M.R. scanner.

-Collaborative Tools Administrator to update Oracle, Ingress and Informix databases from an IBM DB2 system.

-HP’s WorkBench, 4GL like People Soft, provides software infrastructure in developing Collaborative Tools. Manufacturing Team Lead to networked manufacturing processes:

-Planned, designed and implemented manufacturing or machining processes incorporating network connectivity.

-Network administrator providing an ability to trouble shoot UNIX networking problems within two hours.

-Tools analyst participates in developing solutions to core applications like: UNIX I/O serial communications.

-DBA assistant to install, configure and performance tune informix database.

-Solaris Administrator installing Sun hardware, networks, and operating systems.

-Daily computing operations including but not limited to backups, system monitoring and manufacturing applications. Programming Applications:

-System programmer for GEM’s Source Configuration Manager a UNIX based CVS software application.

-CVS administrator compiles and validates software development release in GEM’s connective wide area network.

-UNIX Administrator installing Sun hardware, network, and Solaris operating system within CT’s development group.

-Sun diskless workstation network installation, configuration and operations management including NIS, NFS, BIND. Quad Graphics – 8/84 to 7/87

Quad Tech Manufacturing Team:

-System Administrator to managing a multi-building VMS VAX, digital equipment, clustered computing environment.

-VMS RDBM BASIC applications programmer.

-INTEL PLM/RMX developer for press control console. EDUCATION

University of Wisconsin – Milwaukee BS Computer Science/Engineering, May 1984 BA Accounting May 1984

Continuing Educational Courses MSOE – Enterprise NT Server, Sept. 2000 SUN – Diagnostic & Repair, Feb 2000

SCT – Oracle PL/SQL for BANNER, Aug. 2006

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