Suzie Owens

**** ******* *****

Richland Hills, Texas 76118

469-***-****

PROFESSIONAL SUMMARY

Highly effective mortgage professional with experience in processing, closing, packaging, shipping, and insuring conventional and government real estate loans. Strong mortgage background developed through various levels of production and deadlines. A dedicated professional with the ability to communicate and establish rapport and credibility with internal and external customers and partners.

QUALIFICATIONS

*Review and process high volume of Conventional, FHA, VA and NON QM product loan applications to assist in coordinating closing and funding for real estate customers

* Responsible for performing a variety of loan documentation duties on complex loan packages to ensure compliance with company and investor policies and procedures for loan products through entire loan process for several loan officers

* Makes sound business decisions based on credit risk policy and procedures. Performs high volume, time sensitive tasks related to the loan documentation process (processing, closing, funding, etc.) which includes researching and problem solving to ensure loan packages and flow of information comply with the identified measurable franchise standards in the areas of customer satisfaction and timeliness of delivery through close of the loan.

* Gather and request from customer or loan officer all necessary and pertinent requirements to add to the file and complete the compliance checklist. Orders required credit reports, appraisals, W-2's 1099s, verifications of employment and other documentation necessary to complete loan files.

* Analyze income, asset and credit documentation to determine monthly income, schedule of debts and available funds. Conduct quality assurance of initial documents to ensure loan application integrity by validating and correcting data match hard paper documentation within the loan file.

* Review file and determine if the decision engine needs to be rerun based on changes/updated customer documentation.

* Consistently deliver exceptional customer service to all parties in each transaction WORK HISTORY

The Nolan Group-mortgage processor-July 2017-present. Worked with this branch office at First Choice Home Loans, Crosscountry Mortgage and Planet Home Lending

ADDITIONAL WORK HISTORY

Bank of the Ozarks-Southlake, Texas, Metlife Home Loans-Southlake, Texas, Wells Fargo Home Mortgage-Bedford, Texas, Owens Premier Mortgage-Irving, Texas, Mortgage Loan Closer-Premier Nationwide Lending-Flower Mound, Texas, Assistant Vice President of Closing, insuring and shipping-Residential Home Lending-Irving, Texas, Document Preparation Specialist-The Brown Law Firm/Blue Star Title, Grapevine, Texas, Documentation Preparation Specialist-Pierson and Patterson-Dallas, Texas EDUCATION-NORTH LAKE COLLEGE-ASSOCIATES DEGREE IN MORTGAGE BANKING