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Customer Service Sales Support

Location:
Shreveport, LA
Posted:
March 11, 2024

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Resume:

TYSHEONNA WILLIAMS

Customer Service Cashier

ad39fn@r.postjobfree.com Shreveport, La

SUMMARY

Dedicated and friendly Customer Service Cashier with 2+ years of experience in cash handling, customer service, and sales. Possesses exceptional communication skills and is highly motivated to provide outstanding service to customers.

EXPERIENCE

Customer Service Cashier

ABC Store

02/2023 - 02/2024 Shreveport, La

Provided exceptional customer service by greeting customers, processing sales, handling cash, and resolving customer complaints. Maintained accurate records of transactions and balanced cash drawer daily. Increased store revenue by 10% through suggestive selling techniques.

Processed an average of 100 transactions daily resulting in accurate records of transactions and a balanced cash drawer. Resolved customer complaints resulting in 95% customer satisfaction.

Increased store revenue by 10% through suggestive selling techniques.

Cashier/Customer Service Associate

Ross Dress for Less

07/2020 - 12/2021 Shreveport,La

Provided excellent customer service by greeting customers, processing sales, handling cash, and answering customer inquiries. Maintained accurate records of transactions and balanced cash drawer daily. Increased store revenue by 5% through suggestive selling techniques.

Processed an average of 75 transactions daily resulting in accurate records of transactions and a balanced cash drawer. Answered customer inquiries resulting in 90% customer satisfaction.

Increased store revenue by 5% through suggestive selling techniques.

STRENGTHS

Customer Service Excellence

Increased customer satisfaction rate by

20% through exceptional customer

service skills and timely issue

resolution.

Attention to Detail

Consistently maintained high accuracy

in cash handling and inventory

management, resulting in 0%

discrepancies in the audit.

Adaptability

Successfully adapted to changing work

demands, demonstrated by flexibility in

handling multiple tasks during peak

hours.

SKILLS

Verbal and written communication

Mathematical proficiency

Problem solving Cash handling

Customer service

Inventory management

ACHIEVEMENTS

Training and Mentoring

Trained and mentored new cashiers,

resulting in a 50% reduction in training

time for new hires.

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EXPERIENCE

Sales Associate

Burlington

05/2022 - 12/2023 Forth Worth, Tx

Provided exceptional customer service by assisting customers in finding the right products and making recommendations. Processed sales and handled cash. Maintained the cleanliness and organization of the store. Increased store revenue by 8% through suggestive selling techniques.

Assisted an average of 50 customers daily resulting in increased customer satisfaction.

Processed an average of 60 transactions daily resulting in accurate records of transactions and a balanced cash drawer. Increased store revenue by 8% through suggestive selling techniques.

EDUCATION

High School Diploma

Los Angeles High School

Date period Los Angeles, CA

LANGUAGES

English

Native

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