H
Cari Hanson
ad39fl@r.postjobfree.com
WYANET, IL 61379
SUMMARY
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale- building techniques to maximize employee engagement and performance. SKILLS
Employee Relations
Insurance processing
Document Management
Appointment Scheduling
Employee Development
Staff Management
Schedule Management
Customer Service
Team Leadership
Computer Skills
Self Motivation
Goal Setting
Excellent Communication
Hiring and Training
Positive Attitude
Professionalism
EXPERIENCE
Vision Center Manager
Princeton, IL
Wal-Mart Vision Center/ Mar 2022 to Jan 2024
Resolve customer complaints regarding sales and service Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
Monitor customer preferences to determine focus of sales efforts Direct, coordinate, and review activities in sales and service accounting and record- keeping, and in receiving and shipping operations
Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase
Conducted weekly meetings with staff to discuss performance goals, objectives, and challenges.
Supervised and trained a team of opticians in providing quality eye care services to patients.
2 Store Manager
Princeton, IL
Family Video Inc/ Aug 2013 to Mar 2021
Direct, coordinate, and review activities in sales and service accounting and record- keeping, and in receiving and shipping operations
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
Resolve customer complaints regarding sales and service Experience with: Desktop computers, Scheduling software Princeton, IL
Server & Food, Kramer's Kitchen/ Sep 2012 to Jan 2017 Distribute food to waiters and waitresses to serve to customers Package take-out foods or serve food to customers
Portion and wrap the food, or place it directly on plates for service to patrons9 Clean and sanitize work areas, equipment, utensils, dishes, or silverware Operate cash register, handle money, and give correct change Lead Bartender
Princeton, IL
Feb 2008 to Nov 2013
Clean bars, work areas, and tables
Clean glasses, utensils, and bar equipment
Create drink recipes
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Serve wine, and bottled or draft beer
Supervise the work of bar staff and other bartenders Arrange bottles and glasses to make attractive displays Office Assistant & Bartender
Sheffield, IL
Hidden Lake Golf Course/ Apr 2004 to Oct 2006
E
Compile, copy, sort, and file records of office activities, business transactions, and other activities e
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
Assembler and Office Assistant
Princeton, IL
A & M Products/ Apr 1995 to Jan 2003
Determine work assignments and procedures e
Perform quality checks on products and parts
Package finished products and prepare them for shipment Maintain production equipment and machinery
Supervise assemblers and train employees on job proceduresEducation Bartender and Sales
Princeton, IL
Wyaton Hills Golf Course/ May 1995 to Sep 2002
Plan, organize, and control the operations of a cocktail lounge or bar Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Aug 1993 to May 1995
EDUCATION AND TRAINING
High School Diploma
Princeton High School Jun 1993
Princeton, IL
Some College (No Degree): Human Biology
IVCC
IL
ADDITIONAL INFORMATION
Awards, Manager of the Year I was Manager of the Year for 2023 in all the Wal-mart Vision Centers in our Region/District #1 Employee I was #1 of 7500 in the company at Family Video