CAYLA BLACKWELL

Memphis, TN 901-***-**** ad39dp@r.postjobfree.com

OBJECTIVE

Dedicated and results-oriented professional with a strong background in customer service and a keen interest in administrative responsibilities. Seeking a challenging position where I can leverage my exceptional communication and problem-solving skills to provide exemplary service to customers while also contributing to efficient administrative processes. Eager to bring a proactive and detail-oriented approach to a role that combines customer service excellence with administrative proficiency.

SKILLS

Microsoft Suite

Project Management

Consolidation

Organization Skills

Customer Service

Time Management

EXPERIENCE

Lead Bartender/ Server

J. Alexanders Memphis, TN May 2015 - Present

Collaborated effectively with kitchen and bar staff, fostering a harmonious team environment and ensuring smooth coordination of orders.

Managed a high-volume workload with precision, balancing multiple tables and responsibilities simultaneously to ensure a smooth and efficient dining experience for patrons.

Effectively managed bar inventory, restocked supplies, and maintained a clean and organized workspace to optimize efficiency.

Host

Cheesecake Factory Memphis, TN Jun 2014 – May 2015

Managed incoming reservations, accurately recording details and optimizing seating arrangements to accommodate guest preferences and special requests.

Addressed guest inquiries and concerns promptly, demonstrating strong interpersonal skills and a commitment to exceptional customer service.

Effectively managed the seating chart, optimizing table turnover and ensuring efficient use of restaurant space.

Cashier

Bass Pro Shops Memphis, TN May 2012 – Jun 2014

Balanced cash drawer at the beginning and end of each shift, accurately accounting for transactions and maintaining compliance with cash-handling policies.

Monitored and reported discrepancies promptly, contributing to a secure and trustworthy cashiering process.

EDUCATION

Bachelor of Criminal Justice (In Progress)

University of Memphis Memphis, TN Jun 2025

High School Diploma

Brighton High School Brighton, TN May 2013