Jennifer Tittle

*** ********** **

Alvarado TX **009

Phone: 972-***-****

Cell: 972-***-****

E-Mail: ad39d6@r.postjobfree.com

Professional Summary

Detail-oriented Retail Merchandiser effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skills

Upselling techniques

POS systems knowledge

Retail sales

Credit card transactions

Customer-oriented

Active listening skills

Merchandising

Stocking

Personable

Skilled problem solve

Motivated team player

Upselling techniques

Work History

August 2015 to Current

Zales Corporation Dallas, TX

sales rep.

Operated a cash register for cash, check and credit card transactions with [95]% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Welcomed customers into the store and helped them locate items. Followed merchandising guidelines to present visually appealing displays. Actively pursued personal learning and development opportunities. Determined customer needs by asking relevant questions and listening actively to the responses.

Answered customer telephone calls promptly and in an appropriate manner. February 2008 to June 2015

D.A.V. Bargain Center Irving, TX

Assistant Manager

My responsibilities include customer service, the supervision of employees and community service workers.

I also handled all front and back of the house duties including running of a register, bookkeeping, handling of money, pricing, cleaning, inventory, and merchandising of miscellaneous, furniture, and clothing Answered customer questions regarding store merchandise, department information and pricing.

Organized store merchandise racks by size, style and color. Led merchandise selection, pricing, planning and marketing. Negotiated prices, discount terms and all transportation arrangements for merchandise. Conferred with store managers to obtain information about customer needs and preferences. Anticipated consumer buying patterns to create a purchase and inventory plan. Completed stock orders and managed inventory levels. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Rotated manufacturer products as needed.

Educated employees on new merchandise during seasonal workshops. Education

1988 International Aviation and Travel Academy Arlington, TX Completed Program Travel

Emphasis in reservations and customer service

Hotel Management coursework

Coursework in Hotel Administration

1986 L.V. Berkner High School Richardson, TX

High School Diploma