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Customer Service Medical Assistant

Location:
Petersburg, VA, 23805
Posted:
March 11, 2024

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Resume:

Shimeka L. Brown

*** **. ******** **.

Petersburg, VA 23803

804-***-**** (C)

ad39c6@r.postjobfree.com

Objective

To obtain a position that will allow the opportunity to use my production/communication skills, also the ability to work with little supervision and maintain daily requirements for production needs. Education

● Customer Service Certificate Customer {November 2021}

● Medcerts November 2021-June 2022 Medical Assisting Program/EKG

● May 2004-Beta Tech- Associates of Occupational Science in Medical Assisting Administration

Courses of study included Medical Office Procedures, Team Management, Principles of Supervision and Human Relations.

● February 2002- Diploma- Medical Assistant Program Courses of study included Medical Terminology, Anatomy, Physiology, Medical Laboratory, Billing Insurance and Examining Room.

● Petersburg High School Graduate June 1999

Employment History

● Alliance Family Practice (Mrs. Evelyn Hall-Harris ANP) September 2010-December 2010 (Volunteer)

Duties include working with patients, checking vital signs and urine cultures. As well as filing papers, faxing and assisting Mrs. Harris with procedures.

● Hill Phoenix

August 2007-Present (Planner)

Hill Phoenix Colonial Heights, VA

Planner August 06, 2007- Present

Summary: Assist Operations Management in the development and execution of production schedules. Consistent with the overall building and shipping schedule of the company. Coordinates with supporting Departments to ensure that an adequate supply of materials arrive at its destination in a timely manner.

· Proficient in AS400, Microsoft Excel, Microsoft Outlook, and Microsoft Word.

● Responsible for inventory management for assigned parts and processes required to ensure material input to support customer requirements while financial inventory objectives are accomplished.

● Apply continuous improvement to process and development of material flow to deliver optimum level of scheduling and planning.

● Display excellent multi-tasking and communication skills. Excel in leadership and team player qualities.

● Compile and prepare documentation related to production sequences, maintenance, and repair orders.

● Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, and engineering.

● Use best supply chain management practices and Assisted in the implementation of the 5S process. Maintain manufacturing Bill of Material (BOM) accuracy and report discrepancies to the Planner supervisor and Department Supervisor/Manager.

● Analyze data and confers with Planner Supervisor and Assembly Department Supervisor/Manager to determine optimum scheduling, lead-time, and workflow.

● Capital One (Kelly Services Temp Services)

December 2006-August 2007 (Customer Services)

Contacting customers about past due account. Also educating the customers and taking payments.

● Church and Dwight

October 1999-Decemcer 2006 (Material Handler)

Duties include being able to work with little supervision and providing quality and quantity of product in a timely manner.



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