Amy Walker

Lusby, MD

ad39br@r.postjobfree.com

+1-443-***-****

When I first started working it was at Chesapeake Animal Clinic for many years. I then became a stay at home Mom of our three girls. I love any type of office work really. That environment is what I'm good at and enjoy doing. I am very liked by all clients that come in and deal with me. I always get compliments on how nice I am and how above and beyond I go for everyone. I love planning upcoming events, meeting new people and helping whoever i can. I am a fast learner and willing to learn as much as I can. While being a stay at home Mom I started helping with my fiances remodeling company when needed so I wasn't bored. Years later I wasn't looking for work at the time but Beechtree Apartments pretty much fell in my lap, so I said why not. I took that job and loved it but towards the end I was not happy. There were things going on there that I wanted no parts of. Now I am looking for another office job for me to love. Hardworking employee with customer service & multitasking skills. Devoted to giving every customer a positive and memorable experience. Reliable, trustworthy and very responsible with my jobs.

• Skills

• Highly motivated

• Analytical

• Communication

• Organization

• Problem-Solving

• Calm Under Pressure

• Flexible and Adaptable

Work Experience

Office Manager

Absolute perfection - Lusby, MD

January 2012 to Present

I work for Absolute Perfection which is a remodeling company when needed. I do some of his office work and help run the job sites. I help him stay organized and help with scheduling. Analyzed customer feedback.

Interacted with customers and vendors with utmost professionalism to solve various problems. Collaborated and built trust within organization and with customers, meeting or exceeding expectations. Office Administrator

Beech Tree Property Management - Prince Frederick, MD March 2022 to December 2023

I was the office admin at the apartments complex. I would answer calls, make appts, service calls, selling, auditing, filing, dealing with complaints, ordering of supplies, taking customers on tours, event planner, dealing with monthly payments etc. All office style work in a busy environment. Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.

Greeted visitors warmly, handled inquiries and provided general information about the company. Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintained customer confidence and protected operations by keeping information confidential. Dealing with sensitive info i.e customers social security numbers, job info, personal/ financial info. Provided assistance with the planning of events.

Performed clerical duties such as photocopying, faxing, scanning documents and filing. Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.

Filtered emails based on importance and escalated issues to leadership. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Education

12 in Nursing

Northern High School - Owings, MD

August 1999 to June 2003

Skills

• Office work (10+ years)

• Typing (10+ years)

• Office Administration (10+ years)

• Phone Etiquette (10+ years)

• Microsoft Outlook (3 years)

• Management (10+ years)

• Office Management (10+ years)

• Property Management (2 years)

• Accounts Receivable (10+ years)

• Accounts Payable (10+ years)

• Bookkeeping (10+ years)

• Administrative Experience (10+ years)

• Event Planning (10+ years)

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