Gloria Soto

*** ******* **** ***** **** E • Simi Valley, CA 93065 • 310-***-****

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Profile

With over 20 years' experience as a Manager / Producer, I am known for my ability to lead and support upper-level Executives and Team Members throughout various stages of the vast projects that I have completed within the various industries throughout my career. Leading teams through intense schedules & budgeting, I always remain positive, insightful, and incredibly motivating. Professional Experience

American Recovery Service Inc. (2022 – 2024)

Thousand Oaks, CA

Customer Service Representative

• Handle high volume inbound calls (primarily) with some outbound calls for loan customers

• Use of external and internal databases to run checks on address, phone numbers and email addresses

• Answer questions regarding loan payments, schedule payments, add Bank Accounts, enroll in

• Hardship and Settlement programs

• Clear and concise documentation of conversations in internal databases

• Review, manage and track all pending/outstanding loan documents and exceptions

• Adhere to state, federal and client regulatory guidelines Max Steiner Agency, Inc. (2010 – 2022)

Los Angeles, CA

Talent Management / Freelance Producer

• Managed & Created the Onboarding of Creative Talent within the Agency

• Established a network of talent throughout the film / tv & video game industry to enable the creation & hiring of production teams.

• Negotiate budgets, schedules and contracts for the various talent needs of a project.

• Launch kick-off meetings to establish roles and processes early on for Talent sales strategies & the completion of project.

• Hiring / Payroll / Bookkeeping / Forecasting for the Agency expenditures

• Provide sales management guidance with Artists on establishing stronger client relationships & follow-up.

• Creating a network of financing & distribution options for film and TV projects.

• Website design of the Max Steiner Agency website. Soundelux Design Music Group (2009 – 2010)

Hollywood, CA

Music Administration

• Work with Composers on establishing stronger client relationships & follow-up

• Negotiated budgets on outside contracts and budgets

• Launched kick-off meetings to establish roles and processes early on

• Kept finance notified on future contracts and budget needs Gloria Soto

382 Country Club Drive Unit E • Simi Valley, CA 93065 • 310-***-****

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BLIZZARD ENTERTAINMENT (2002 – 2008)

Irvine, CA

Senior Administration (Creative Development)

• Played a key role in developing and managing the 16-person department from the ground up.

• Key Liaison between the development teams and PR/Marketing, Web & 3rd party licensees

• Proactive in working with development teams to determine what assets will be needed/created for future packaging products, magazine/book covers, events & 3rd party licensee requests

• Developed communication pipelines and approval processes for IP related lore and art usage

• Hired and trained in-coming Associate Producers and Production Assistants

• Implemented DAM archival software in setting up external and development art galleries for print or reference distribution and archival

Audio Administrator (Sound Department)

• Instrumental in enabling the process of outsourcing sound design, music and mixing

• Leader in improving relationships between Cinematic, Sound and DVD Production teams

• Established music triggers for sound implementation in the World of Warcraft soundscape

• Increased productivity and visibility amongst the development teams and management

• Introduced the process of having music created early in the Cinematic process, prior to final picture Education

Cal State University, Los Angeles

Computer Skills

Microsoft Office, Adobe DC, Dropbox, Sharefile, G-Suite, Intuit Payroll, Neat, Squarespace, Photoshop, Monday.com, Slack, Confluence & Discord

Recommendations

Gloria's ability to establish relationships of trust, with a consistent focus on quality and appropriateness for the company and the brand has always been a tremendous reason behind the success of our teams. She has held workgroups and tasks together and on track during high-pressure times, and helped set the stage for long-term success. Gloria is a great asset, team-member and a reliable, trust-worthy colleague. Russell Brower, Director of Audio/Video, Blizzard Entertainment I've had the great pleasure to work with Gloria at Interplay Entertainment where she managed the daily operations of the 11 people Audio Department. In this role she did extremely well. She always had a firm standpoint in terms of money matters with contractors, staff scheduling etc. With tons of projects coming through, she always made the best of the staff and budget available. Even almost 5 years later, contractors and employees still remember her fondly, which attributes to her very likable outgoing personality. Charles Deenen, Sr. Audio Director, Electronic Arts Gloria was instrumental in enabling the process of outsourcing sound design, editorial and mixing... which allowed me to start my independent company - and ultimately thrive in sound for picture industry. I have appreciated Gloria's hard work, creative thinking and ingenuity every step of the way. I consider her a staple in the industry and I can't recommend her highly enough. Thomas Brewer, Owner, Source Sound Inc.

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