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Accounts Payable Customer Service

Location:
Pasadena, TX
Salary:
$22
Posted:
March 12, 2024

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Resume:

Rebecca Bastida

Channelview, Texas C: 281-***-**** ad3986@r.postjobfree.com

linkedin.com/in/rebecca-bastida-79653415

SUMMARY A highly experienced and reliable Accounting Professional with 25 years of progressive experience who possess broad-based knowledge in Supply Chain, Procurement, Project Administration, Data Entry, Accounts Payable, Customer Service and general office experience and has worked closely with multiple levels of an organization to achieve common goals. Spearheads and/or follows initiatives to improve internal processes and implements new systems to enhance efficiency. A focused team leader who motivates diverse groups to reach new benchmarks in performance. A dedicated producer who makes positive contributions towards the lasting success of an enterprise. Available immediately.

TECHNICAL SKILLS

•Microsoft Office Suite

•AS/400

•10-Key by Touch

•SAP-Polaris/Blueprint/Legacy/Optimus

•Type 60+ wpm

•Oracle

•MAS 500

•Horizon

•e-Requester

•10-12,000 ksph

•Falcon

•SAP FF & MI

•Team Center

•IBM System 38

•ADP OpenInvoice

•TestDirector

•Data Loader

•PLADS

•MWC Proprietary system

•FileNet

EXPERIENCE

Cared for sick family members from 2019 - 2020.

Consultant/Contracting, DFW/Houston, TX 2013 – 2021

Administrative Assistant– Kinder Morgan, April 2023 – August 2023

Contract assignment working to update the format of facility Operations and Maintenance procedures to maintain consistency for compliance. Also updated the Employee Training log books with completed training information. Assisted with scanning visitor logs and various work permits. Created labels for pipe on industrial label makers for compliance.

Admin Assistant/Customer Service Representative – Two Men and a Truck, June 2022 – April 2023

Answer customer calls to provide estimates for moving services, schedule moves. Maintain Sales Order files, Employee files; assist with recruiting new employees and entering new employees into the system; assist with daily sales reporting and daily deposit reporting; assist with ordering office supplies.

Accounts Payable Specialist – Client: Enbridge, April 2022 – June 2022

Contract assignment in Accounts Payable, reviewing checks returned as undeliverable by the US Post Office, verifying for accurate address, placing stop payment at bank, and in the system and reissue payment if needed. Also received and distributed mail and vendor statements.

Claims Specialist – Client: CVS Caremark Specialty Pharmacy, July 2021 – February 2022

Worked remotely as a Claims Specialist for CVS Caremark Specialty Pharmacy. Duties included analysis and processing of various tasks for claims that are rejected, making outbound calls to Insurance and doctor's offices to gather necessary information to result in a paid claim.

Accounting Assistant – Client: Energy Transfer Partners, Oct 2018 – May 2019

Assisted the EFT and Royalty Payment Coordinators. Assisted with monthly check cancellation report to cancel and reissue checks; processed stale notices; sorted through returned mail; reviewed owner accounts in PLADS and SAP; updated owner account address and phone number in PLADS as needed; routed mail to Division Order Analyst when needed; suspended owner accounts as needed; composed correspondence to owners; mailed change of address forms to owners; printed mailing labels.

Accounting Assistant AP – Client: Pioneer Natural Resources, Oct 2017 – Nov 2017

Coded invoices for facilities management and hotel expense invoices for payment and routed for approval in ADP OpenInvoice ERP system. Documented processes.

Data Entry – Client: Dairy Farmers of America, Aug 2017 – Oct 2017

Entered data from freight bill of lading images into proprietary software to track the number of gallons of milk product delivered from suppliers to distributors.

Project Administrator – Client: Spectra Energy, Dec 2015 – Aug 2016

Supported Procurement Supply Chain Management department working directly with the Accounts Payable Department to review blocked items in SAP. Acted as liaison between the buyers, field and the vendors to ensure POs were completed. Completed analysis for specific, high-profile projects; reviewed invoices and submitted to Accounts Payable. Resolved invoice related issues pertaining to price, quantity and delivery. Assisted in gathering data to conduct root cause analysis to eliminate non-value activities and make processes efficient. Reviewed, analyzed and determined the correct steps to revise or complete liability account values. This project entailed research as well as communication with suppliers, buyers and Accounts Payable.

Demurrage Coordinator/Office Manager – Client: Southcross Energy, Feb 2015 – Dec 2015

Worked directly under the VP, Natural Gas Liquids - South TX Region. Received and negotiated (or rejected) demurrage on trucking invoices by reviewing, auditing and tracking demurrage charges on trucking invoices received from Third Party companies for billing purposes. Advised VP `about the potential recovery of demurrage. Obtained approval and forwarded to accounting for `payment. Maintained claim tracking spreadsheets by year, month, plant and product. Documented processes for cross training. Maintained an Outlook email box to receive invoices. Managed and archived electronic invoice copies in a shared drive. Assisted the Marketing Assistant with daily reporting. Provided administrative support for 15 employees including 5 company VPs and 3 Directors.

Accounts Payable Analyst – Client: BG-Group, Jan 2014 – Aug 2014

Processed invoices in SAP – FI and MM modules, accurately and in a timely manner. Managed incoming AP email box and distributing invoices. Researched invoices and route for approvals and coding when needed. Assist with Cash Payables by routing payments for release approvals. Assisted with month end processes. Gathered data and enforced company policies which resulted in a reduction of $1.2M in ‘maverick spending’. Maintained vendor files.

Accounts Payable/Supplier Liaison – Client: Cameron Int’l. Sept 2013 – Dec 2013

Supported Supply Chain department working directly under the Global Sourcing Manager in conjunction with the Accounts Payable department to review outstanding aged items on vendor statements. Research was completed specifically for ‘preferred partner’ suppliers. This project entailed research as well as communication with suppliers as well as buyers within the company. Research involved determining if an invoice had been received, and if so, was it posted or why it had not been paid.

A/P Specialist – TAS Energy, Inc September 2011 - June 2013

Processed assigned vendor alphas in MAS 500 by three-way match as well as entering as straight voucher by coding to appropriate G/L account and obtaining approvals. Maintained the shared department email box, printed and distributed vendor invoices, maintained vendor files, documented processes, and trained new hires. Handled vendor inquiries regarding payment status and completed research regarding billing discrepancies. Assisted the A/P Manager by monitoring workflow. Determined monthly accruals for various projects as well as GA expenses and provided spreadsheet to the Project and G/L Accountants for the month-end accrual. Also assisted the warehouse with annual inventory. Prior to this I worked for 3 months on a contract for a special project to resolve $6M in items that were received on a Purchase Order but had not been invoiced. Exported data from Great Plains and MAS500 to excel spreadsheet, contacted vendors for current statements, researched invoices processed manually to determine if the receipt item was valid, and processed entries to reverse incorrect items. Reported directly to the Cost Accountant.

Consultant/Contracting, Houston, TX 2005 – 2010

Data Technician & AP Analyst – Client: National Oilwell Varco, Aug 2008 – Aug 2010

Supported the MDM cleansing operations in preparation for conversion to the Oracle EBS system. Acted as Assistant to the MDM Site Manager, with daily reporting, analysis, and clerical duties in support of the team while maintaining the daily average of required items to classify. Also, worked in Accounts Payable processing high-volume problematic invoices in SAP MM Module. Traced problems back to DSC for resolution using Access database. Received and processed special handling invoices directly via fax for processing.

Tax Analyst – Client: Shell Lubricants, Jan 2008 – July 2008

Maintained the Sales & Use Tax Exemption Certificates for customer accounts in SAP. Assisted with weekly reports. Scanned documents into FileNet and assisted in maintaining hard copy files.

Accounts Payable Processor – Client: Shell Exploration, June 2006 – Dec 2007

Processed high-volume/dollar invoices in SAP FI and MM Module electronically and handled various accounts payable projects that included the following: account analysis and reconciliation, verification of Supply Chain Management goods receipts and service entries, SAP data cleansing, and problem resolution of aged items in SAP Business Workplace. Trained personnel during migration to Manila, which included paralleling, coaching, and auditing. Assigned to special analysis project for seven months monitoring payments over $1M coming due and report stats to management daily.

Accounts Payable Invoice Auditor/Processor – Client: Exel Logistics, Mar 2005 – April 2006

Audited and researched freight invoices billed to ExxonMobil for correct rates/mileage and verified detention charges if any, then entered the invoices into the system and approved for payment.

Revenue Service Center Analyst – SCI Management Corp.

December 2000 – January 2004

Collected and analyzed data from Marketing Directors’ Excel spreadsheets, updated AS400, Access database as well as company website data, then produced the General Price Lists for funeral home locations in a Word document format, while ensuring accuracy in pricing of products and services as well as FTC compliance of all documents. This included updating pricing information for any POP documents. Provided corporate office support for product information to 1300+ Funeral Home and 800 Cemetery locations.

P/T Receptionist/Office Assistant – Buffalo Petroleum/Production Companies, April – November 2000

Greeted visitors, answered 4-line telephone; mailed disbursements, completed bank deposits, order office supplies, maintained office machines, produced letters and documents, sent/received faxes.

Credit Representative A/P – Lighting, Inc. November 1997 – March 1999

Sorted mail, completed daily deposit, posting payments to customer accounts, assisted sales representative and customers by calculating job totals, researched discrepancies, set up new accounts, and assisted Credit Manager in compiling information for filing of liens with the attorney’s office and other duties as assigned.

Credit CSR – SCI Management Corp. March 1996 – November 1997

Answered 75-100 calls per day from customers and field locations regarding accounts: quoted account balance, payoff, and net equities. Processed adjustments when needed to clear balances. Searched for misapplied funds. Posted and/or corrected general ledger entries. Processed check requests. Special assignment – Discrepancy Report / Aged Analysis – to assist field offices in clearing aged items.

Accounting/Data Entry Clerk (through Kelly Services), November 1994 – February 1996

Client: SCI Management Corp. – Acquisition Support department. Keyed customer contracts into computer, reconciled account balances with field location. Maintained trust agreement files for each new acquisition.

Client: Harris County Hospital District Risk Management as an Administrative Assistant to the Director of Risk Management. Scheduled fire drills, committee meetings, maintained confidential files and produced monthly and quarterly reports as well as distributed safety information.

Premium Technician A/R – Variable Annuity Life Insurance Company, March 1992 – November 1994

Assisted in supervising staff of 10, resolve out of balance conditions when processing funds to participants accounts; completion of daily, weekly and monthly reports for management awareness of productivity, quality, using Lotus spreadsheets and WordPerfect software.

Invoice Processor, Shell Western E & P & Shell Oil, June 1980 – July 1985

Worked in the Western Division of Finance, Invoice Processing department, processing invoices for payment in IMB System 38 using manual A/P 3-way matching. Handled specific alpha vendor invoices as well as all freight, land and seismic invoices for the West Texas area. Assisted with monthly and year end accruals. Also certified the daily work of other team members.

EDUCATION

GED 1984



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