BERTA RODRIGUEZ PEREZ

**** *. ******* ******

PHOENIX, AZ 85041

602-***-****

ad397k@r.postjobfree.com

OBJECTIVE

Seeking a Property Materials Technician position that will allow me to leverage my experience managing the receipt and inventory of property and materials and mail distribution while providing excellent customer service.

CORE COMPETENCIES

1. Excellent communication skills, quick problem - solving interpersonal skills working independently, as part of an organizational chain of command, and in a team environment 2. Principals, practices and methodology of mailroom operations 3. Knowledge of federal, state and local laws, codes and regulations for processing mail 4. Ability and willingness to multi-task and work in a fast-paced environment 5. Dedicated and dependable professional with ability to meet deadlines, comprehend reference books and manuals.

6. Experience working in a call center setting with the ability to speak to customers with a calm and friendly voice, providing them with a pleasant customer experience. 7. Record keeping skills, shipping and receiving and knowledge of supply chain software 8. Working knowledge and use of PC, Windows, Internet, and office technology and equipment 9. Working knowledge of operating tools and equipment typically used in mailrooms and assembly of office equipment and tools

EXPERIENCE

Maricopa Community College

Tempe, AZ.

Property Materials Technician

Nov. 2019 - August 2021

● In charge of the mailroom, at Rio Salado Community College, in which duties included, but not limited to;

● Ordering company supplies

● Receive, sort and deliver all company mail

● Update proprietary inventory software

● Monitor contract schedules and handled basic accounting functions

● Served as operational support to shipping and receiving

● Receive and account for merchandise, equipment, documents, and materials B. Rodriguez Perez 2

● Review and verify order documentation; provide notification of shortage and overage

● Perform materials inspection for transit damages of incoming packages received for distribution to the staff members, employees and College departments

● Transported and delivered materials, documents, equipment, and supplies via forklift, pallet jack, and/or dolly to the corresponding departments throughout the College and to the District Admin. Building.

● Retrieve information and enter or update information in reports, logs, or other documentation or record keeping system

● Work with vendors to ship materials; load, unload, and transport materials using forklift to different locations on campus

● Adhere to safety policies and procedures

● Provide customer service to internal and external customers

● Troubleshoot equipment and system malfunctions.

Marco’s Crystal Clear Services

Phoenix, Az.

Property Groundskeeper

April 2018 - August 2019

● Responsible for maintaining the grounds of a big, beautiful church called Dream City Church .

● This entailed picking up trash and emptying out trash cans and putting new liners in trash bins.

● Operating a Gator which is a sports utility car, to drive around the whole property, emptying out all the trash cans, and collecting any bit of trash visible to me.

● After the outside was completed, I followed through with cleaning and detailing the inside of all of the buildings. There were 3 large buildings within this property. The main church auditorium, the Praying Chapel and the Kids and Youth Auditorium.

● Provided operational support, including moving and assembling furniture, in setting up rooms for small to large group meetings and events

● Received and inventoried supplies and equipment necessary to perform maintenance and groundskeeping responsibilities.

● Maintained assigned tools and equipment in clean and safe working condition.

● Provided customer service in person and via telephone ABM Industries, Tempe, AZ.

Building Maintenance Tech. Jan. 2017 - Feb. 2018

● Responsible for maintaining large General Motors marketing and sales property,

● Assisted in the setting up and cleaning of conference and meeting rooms

● Inventoried and maintained office cleaning supplies and equipment in good working order

B. Rodriguez Perez 3

● Responsible for incoming, outgoing and distribution of departmental mail and inventory of shipping and receiving

● Customer service

● Performed various other duties as assignees

LanguageLine Solutions Monterey, CA

Spanish Interpreter

Dec. 2015 - August 2017

● Performed a high level of proficiency in both English and Spanish translating and interpreting without delay and in a manner that effectively facilitated the conversation until its completion.

● General administrative duties and customer service

● Dictate and translate reports utilizing Windows software

● Order and inventory office supplies

MDS Pharma Services

Tempe, Az.

Study Recruiter

March 2013 - Dec. 2014

● Handled all in-bound customer service calls from potential medical study participants

● Created a profile using personal information through interviewing potential participants

● Pre-qualified candidates for medical study and registered them if they qualified for a study

● Handled incoming and outgoing mail – sort and distribute

● Performed other duties as assigned, including routine administrative office duties Banner Health Systems

Phoenix, AZ.

Medical Records Clerk

June 2008- April 2011

● Processed patient medical records requests a timely manner and in compliance with HIPAA regulations

● Retrieving and filing of all medical charts in an occupational health office

● Front office coverage and all clerical duties including handling the multi-line telephone system, order and inventory office medical supplies

● Process, copy and deliver medical records to outgoing departments and medical providers consistent with the daily established schedule

● Assisted in the copying and printing of records relating to Workmen’s Compensation claims

● Received and distributed mail to other medical offices within the hospital.

● Entered and updated patient records in proprietary software/case management system B. Rodriguez Perez 4

● Performed Spanish interpreting for medical providers and other duties as assigned. Education:

● General Education Diploma

● Cosmetology Certificate

● Gateway Community College

*References available upon request

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