EXPERIENCE SUMMARY:

Working as Associate Manager with DXC Technology in Hyderabad with an overall experience of 7.5 years in Project Management Office with different domains worked

into Banking, Infrastructure, Pharma, Insurance, Ecommerce, Telecomm.

I’m experienced in Coordinating tasks, maintaining all Projects (Proposals, Work Plans, Status Reports, Change Management Reports, Relationship and Contract Management and Financial Analysis and Reporting). Drive the Project Update & Status Reporting Process

As a PMO, we provide Support to our Client AT&T and I am primarily responsible for delivery of publishing dashboards in Excel. Apart from dashboards, I’m also involved in active discussions with clients on requirements and assigning the tasks in a team and coordinating with Project Managers for invoicing and approvals. Coordinating plans between projects and monitoring resource use

I have already been involved in a couple of projects as on date. My role as a PMO consultant is to provide end to end report, Incident Management, Audit Management, Financial Analysis and Reporting, Analytical Problem Solving, Relationship and Contract Management, Change Management, timely completion of project, Preparing Project plan, and Time sheets acting as single point of contact with the client. Within these roles I have gained significant experience and expertise within different tools

Project Management areas including:

Project Initiation, Monitoring and Controlling, Project Resource Management, Project Schedule Management, Project Demand and Supply Management, Project Finance Management.

Demonstrate professionalism in interactions with customers and others, share knowledge, communicate effectively and work collaboratively. Exhibit a strong sense of commitment to the customers through cooperative and open relationships and focus on adding value to both company and its clients.

QUALIFICATION

●Master of Computer Science from Aurora’s PG College

Osmania University, Hyderabad in June 2005

●Bachelor of Computer Science (Maths.Statistics.ComputerScience) from

Avanthi Degree College, Osmania University, Hyderabad in March 2002

●Board of Intermediate (M.P.C) from

Keshav Memorial Jr. College, Hyderabad in June1999

TECHNICAL SKILLS

Operating Systems : Windows ME/XP/2000, DOS

RDBMS : Oracle 8i, MS-Access.

HTML Editors : FrontPage XP.

PPM Tools & Technologies : MS-Office, ITSM, SharePoint, Abacus, Agile technology, SQL

CERTIFICATIONS

●Certified ISO 27001 Lead Auditor from Global Independent (July’22)

●Certified Scrum Master (CSM) Certification from Scrum Alliance (Nov'18).

●ITIL V3 Certification in IT Service Management from Axelos (Nov’14).

EXPERIENCE

●Working in DXC Technology pvt ltd as Associate Manager since Oct’18 to Till Date

●Worked in Capgemini pvt ltd as Senior Consultant since April’18 to Oct'18

●Worked in Accenture pvt ltd as PPSM Sr Analyst since April’15 to Jan’17

●Worked in PT Pure Testing Software pvt ltd as Project Admin since Feb’14 to Aug’14

●Worked in Source One Management as Project Coordinator since July’12 to April’13

●Worked in Planet Online Pvt. Ltd as a PMO Coordinator from May’10 to June’12

●Worked in Satyam Program Management support functions – PMO Coordinator from

March 08 to March’10.

Projects: AT&T (DXC Technology)

Duration Period: Oct’18-Till Date

Team size: 8

Project Description: AT&T Communications provides mobile, broadband, video and other

Communications services to U.S.-based consumers and more than 3 million Companies – from the smallest business to nearly all the Fortune 1000 – with highly secure, smart solutions. Revenues from these services totalled more than $150 billion in 2017.

Responsibilities:

• Taking care of Incidents which were logged and analyzing it on monthly basis

• Preparing the monthly desk for different regions like EMEA, North America and Global

• Analyzing the data based on the dump taken from Service now Tool

• Coordinating with Client and engaging SA, DBA, Application and Production Support Teams

• Schedule all Migration Implementation activities based on Change Requests

• Coordinate with Migration Technical Team regarding to Migration and Issues management

• Analyze performance trends, including call volume, call patterns, staff productivity & attrition rates

• Validating the tickets and analyze the Root cause for SLA deviations and proposing actions

against the tickets whom it was assigned

• Accountable for all regions and providing the reports based on their needs

• Preparing the Ad Hoc reports based on priority basis

• Taking care JIRA Tickets and assigning to different teams

• Assign tasks and activities to DB Admins, SYS Admins.

• Management of key external and internal stakeholders

• Accountable for the Project Budget (Cost/margin performance)

• Management of agreed project schedule to ensure all key milestone, revenue recognition and project

completion dates are achieved

• Ability to manage multiple project managers in the delivery cycle

• Addressing mail requests and validates the two applications

• Perform Sanity Testing to Business Centre Help, Business Direct application

• Responsible from the project kick off and till the project deliveries (Go-Live)

• Regular updates to client about the status of project phase.

• Arranging the meetings with technical teams, clients and partners until the solution of the issue or

the challenge is complete.

●Ensure projects deliver results on time and within budget.

Projects: SAP Hybris (Capgemini)

Designation: Project Manager

Duration Period: April’18-Oct’18

Team size: 8

Project Description: SAP Hybris product suite developed by HYBRIS acquired by SAP in 2013 is a solution for Commerce, Marketing, Sales, Service and Billing in any industry supporting open standards, multi-channel touch points.

Responsibilities:

• To work as a Project Manager for SAP-Hybris for E-Commerce on cloud infrastructure.

• Responsible from the project kick off and till the project deliveries (Go-Live)

• Project deals with the ‘migration activities from regular servers and database to cloud servers and database’ and new E – Commerce B2B and B2C

• Avail IT infrastructure and resources based on the given SOW from the sales team.

• Assign tasks and activities to DB Admins, SYS Admins, NET Admins and Platform Engineers.

• Follow up with the said teams until the assigned tasks are closed with proper build management.

• Regular updates to client about the status of project phase.

• Ensure projects deliver results on time and within budget.

●Updating Weekly updates, kick off meetings and CRC meetings

●Working with SAP Hybris Technical teams to ensure incidents are closed within SLA

●Taking care of incident management which is raised in BCP & SPC tools.

●Realigning the job to the right team and ensuring it is completed within agreed timelines.

Projects: Bank of America (Accenture)

Designation: Senior Consultant

Duration Period: April’15- Jan’17

Team size: 8

Project Description: Bank of America Corporation is a bank holding company. The company, through its subsidiaries, operates through Consumer and Business Banking; Consumer Real Estate Services; Global Wealth and Investment Management; Global Banking; Global Markets and Other segments.

Responsibilities:

●Understanding Resource Requirements of Project from Project Manager/Program Manager

●Staffing and Utilization (UT Metrics)

●Taking care of Resource onboarding and offboarding.

●Updating Weekly Project Status report on regular basis.

●Preparing the Dashboards by weekly and monthly

●Preparation of MIS reports on daily basis

●Coordinating with TLs to get the Monthly and Quarterly metrics data.

●Daily updates on the FG report and publishing the report to senior managers.

●Worked on Change and Release Management

●Worked with Third Party Vendors and negotiated contract agreements.

●Updating SLA Metrics reports on Monthly Basis.

●Preparing Score card report and Sensitive data report on Monthly Basis & Quarterly Basis.

●Trainings & Certifications, coordinating with the teams (LKM, Facility, transport)

●Budget & Expense for training always ensured slots are above 90%.

Projects: Inform and OLX (Oracle Pvt ltd)

Designation: Project Admin

Duration Period: Feb’14-Aug’14

Team size: 2

Project Description: The Inform & OLX on Demand 3.X is a web-based scalable data collection system. It enables life science companies and contract research organizations to capture accurate therapy information from health care providers and patients in post marketing clinical trial stages. As the feature of Patient list, reporting tools, Dashboard, patient enrollment, Site and user management etc.

Responsibilities:

●Updating Weekly Project Status report and review of Time sheets on a regular basis.

●Coordinating with PMs to get the Monthly and Quarterly metrics data.

●Reviewing the Quarterly business review.

●Maintain contractor’s details and FTE lists, comp offs list in Clarity tool.

●Maintain new starter and Leaver checklists.

●Raising the purchase orders for vendors through internal tool (SSA)

●Create PEs (Project Exhibits) and manage contractor on-boarding.

●Maintain compliance reports i.e. Mandatory training, Hardware and software compliance.

●Deal with facilities, transport, security and real estate.

●Work with external vendors for events / planning-Co coordinating with external vendors.

Projects: Shell-SharePoint Migration (Accenture Pvt ltd)

Designation: Project Coordinator

Duration Period: July’12 - April’13

Team size: 25

Project Description: The project deals with the migration of data and users to the new Sharepoint 2010 environment from the legacy content management systems - Live link and Sp 2007.

Migrations are planned based on the requests by the stakeholders/site owners and to be completed within the locking period. The team here handles the requests, Post migration issues related to SharePoint.

Responsibilities:

●Involved in Project Planning Schedule for two projects in SD&A and EMCS

●To keep the project and all related processes running smoothly.

●Taking Inputs from site owners to fill the MSF form

●Submitting Demands in share point migration tools

●Any coordination issues which cannot be resolved are escalated to the project manager.

●Review project schedule daily and inform team members of late activity.

●Schedule and chair weekly and Monthly steering committee meetings.

●Send weekly status to stakeholders

●Ensure the action, issue and risk log are reviewed and updated

Project Profile: Project Management Office (Planet Online Pvt ltd)

Designation: PMO Coordinator

Duration Period: May’10-June’12

Team size: 20

Project Description: TPP is a product for Life insurance which provides services to various clients based on their requirement the product will be customized.

Responsibilities:

●Provide direction in crafting the PMO value proposition

●Secure and maintain acceptance of the PMO across the organization

●Maintain Project Repository (like Contracts, POs, SOWs etc)

●Took leadership on project contracts and provided complete project details

●Maintain the repository for status reports, work plans, proposals, change requests, etc.

●Preparation of MIS reports on daily basis

●Providing Weekly and Monthly Status report.

●Preparation of Defect analysis reports

●Tracks project metrics for all projects throughout the organization

●Coordinate with Finance Department for value proposition

Project Profile: Project Management Office (Satyam Computers)

Designation: PMO Coordinator

Duration Period: March 08 -March’10

Team size: 45

Project Description: The objective is to support delivery of predictable, repeatable, and high-quality support for project creation, payment terms set up for engagements, invoicing & time sheet management for PPP GSK unit of Satyam.

Project Management responsibilities:

Project Creation: Creation of projects in various Satyam operational tools (OPTIMA, eQUIP)

●Validating PO values to the various collaboration units depending on the agreement.

●Necessary follow-up with the FIC, QR & AIC.

●Updating the status to FLCL’s & Project Managers regarding project creation.

●Performing necessary change requests during project tenure - such as extending or revising the contract end date, PO value, resources, etc...

●Solving queries through TC with colleagues in the UK and North America.

ONTIME: Creating the project rules in the Ontime tool

●Follow-up with the finance (FIC) for the necessary approvals

Invoicing: Validating the signed PO copy and the data sent by the PM

●Raising the payment terms request to the client through the internal system (data base)

●Working with client tool that support the invoicing process

●Providing necessary PO copies of the projects to Finance to support invoicing process

●Submitting invoices to client every month

Projects Profile: Training Records Admin (Satyam Computers)

Designation: Training Records Admin

Duration Period: March 08 -March’10

Team Size: 40

Project Description: The objective is to process Training Records of Resources for Validated and Non-Validated Projects at the Account Level for the Client spread with approximately 500 associates across 40 Projects. The process of roll on, roll off Procedure, archiving of records, Administration and Validation of Training records is done.

Responsibilities:

●Preparing and Maintenance of Training Dashboard.

●Administration of Training Procedures.

●Validation of Training Records.

●Tracking and Archiving of Training Records.

●SPOC for Client Audit and Communication of Training Procedures.

●Account Level establishment of Training requirements.

●Understanding Resource Requirements of Project from Project Manager/Program Manager

●Interacting with Various Horizontals for the Resources

●Screening and identifying the suitable profiles for on boarding

●Communication to project manager/program manager for approval to transfer/allocation

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