Anais Miranda **** willard st, Las Vegas, NV,

***22

702-***-****

ad392o@r.postjobfree.com

SUMMARY

Friendly and enthusiastic, fluent in English and Spanish speaking and writing with over five years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent the establishment with friendly, professional demeanor at all times. Detail-oriented performer with over five years of effectively solving issues and addressing customer concerns. Considered a team player with leadership and critical thinking skills.

EXPERIENCE

Top Notch Dispensary — Front Desk Receptionist

October 2023 - PRESENT

1. Greet Customers with a happy and friendly demeanor. 2. Visually check ID’s, Scan in the IDScanner and buzz them in. 3. Verify online pickup orders are taken care of throughout the day correctly.

4. Answering phone calls and any inquiries our customers have and/or need.

5. Issue receipts, credits, and/or change to customers. 6. Resolve conflicts or concerns being raised by customers to ensure a quick and effective solution.

7. Effectively communicate with coworkers, upper management and security through written, verbal and technical communication. Target — Remodel/Fulfillment

July 2022 - October 2023

1. Guarantee the satisfaction of customers.

2. Confirming online orders are taken care of within an efficient amount of time.

3. Ensured every task/online order handed to me is complete on time. 4. Collaborate with coworkers and upper management to discuss the betterment of the facility.

5. Maintained a strong understanding of the goal to accomplish throughout the day.

UFC FIT — Front Desk Representative/Assistant Manager january 2021 - October 2023

1. Check people in and make them feel right at home. 2. Support sales management to optimize business developments. 3. Making sure the facility is clean and thoroughly stocked with merchandise, protein bars, energy etc.

4. Connected with current customers to assess satisfaction, determine needs and offer new services.

5. Scheduling employees and making sure that every task on hand is being done on time and correctly.

SKILLS

Customer service.

Bilingual

Hardworker

Child care

Telecommunications

Cash handling

Organized

Fast learner

Enthusiastic

Dependable

Customer relationships

Employee mentoring

Food handling

Management

EDUCATION

Basic Academy of

International Studies —

High School Diploma

August 2015 - May 2019

REFERENCES

Travis Moi -

ad392o@r.postjobfree.com

808-***-****

Contact this candidate