Administrative Support Assistant
Resume:
MPHORENG THELMA NGAMBA
ADMINISTRATION ASSISTANT
PROFESSIONAL PROFILE
An accomplished and dynamic professional with over 7 years working experience. My background includes extensive experience in driving efficiency and maximizing productivity in various administrative support roles. Well known for my ability to meet, achieve and exceed organisational objectives.
WORK EXPERIENCE
ADMINISTRATION ASSISTANT – HR DEPARTMENT
South African Road Agency
March 2021 - May 2021 (3 Months contract)
Key Functions & Responsibilities:
Verified and processed student applications for scholarships and internships.
Assisted in updating spreadsheets.
Attended to general office tasks such as data capturing, filling and scanning student documents.
Answered the phone and provided the right information to callers and attended to all queries.
ADMINISTRATIVE ASSISTANT - STUDENT ADMISSION AND REGISTRATION
University of South Africa
November 2018 - February 2020
Key Functions & Responsibilities:
Verified and processed student applications on updating matric records.
Assisted with the reception of students who visited the registration hall.
Attended to student queries.
Provided administrative support with regard to student application and the receipt of payments for prescribed fees.
Attended to general administrative duties related to student registration.
Captured biographical data and updated student’s information.
Assisted students in the self-help centres.
Responded student enquiries through e-mail, telephone and in person.
STUDENT ADVISOR
Skills Academy College, Home of Study Group Pty (Ltd)
April 2016 - February 2018
Key Functions & Responsibilities:
Advised students and provided them with the required information.
Processed online registrations, this included checking and finalizing the registration.
Captured data and filed student documents.
Followed up on registered student and resolved student queries promptly.
ADMIN CLERK
College of South Africa
October 2013 - March 2016
Key Functions & Responsibilities:
Provided advice to students both telephonically and from the information counter.
Pretoria, Gauteng - South Africa
ad391v@r.postjobfree.com
D.O.B: 14 August 1982
Languages: Sepedi, English, Zulu, Tswana and Sotho
CONTACT
EDUCATION
National Diploma in Management Assistant
Jeeppe College-2023 August
Certificate in Teaching Grade R (NQF Level 5)
University of South Africa (UNISA) - 2019
Payroll Administration Certificate
College of South Africa - 2013
Office Administration Certificate
True Harvest College
2009
Matric Certificate
Solomon Mahlangu High School - 2001
Captured data in regards to new registrations.
Confirmed information with students telephonically.
Attended to all administration duties related to the student requests.
Compiled and submitted daily and monthly reports.
Followed up with registered student and updated details accordingly.
Scheduled appointments for executive student register.
Typed memos, invoices, quotations and correspondence.
General office functions such as photocopying, faxing, filing and scanning student documents.
PROFESSIONAL ATTRIBUTES
Positive Attitude
Responsible & Reliable
Time Management
Communication Skills
Proactive
Interpersonal Skills
Problem Solving
Resilience
Integrity
Attention to detail
Team Player
Result Driven
REFERENCES
Gcina Sentletse
SANRAL
HR – Supervisor
Rosinah Mokholane
University of South Africa
Application Office – Supervisor
Duncan Seale
University of South Africa
Acting Hall Manager
Stanley Sauma
Skills Academy College
Manager
Additional information required will be provided upon request.
Administration & Recordkeeping
Customer Service & Support
Relationship Building & Maintenance
Office Support & Coordination
Team Leadership & Support
Management Support
Query & Conflict Resolution
Application processing
Information Verification
Front Office Support
Switchboard Operations
Appointment Scheduling
Diary Management
Requirement Identification
Data Capturing
Data Gathering
Report Writing
Payroll Administration
Crisis Handling
Strategic Planning
Analytical Thinking
Computer Literacy: MS Office
SKILLS
WORK EXPERIENCE
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