Daniella Clark

Fort Lauderdale, FL *****

ad390s@r.postjobfree.com

954-***-****

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service- oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Work Experience

Customer Service Rep

Florida Fine Cars

August 2023 to December 2023

Food Service Worker

Broward Sheriff’s Office

March 2021 to June 2023

Communication

Skilled in clear and concise communication, adeptly handling customer inquires and concerns. Proven track record of improving customer satisfaction through effective verbal and written interactions. Security

Allied Universal Security

November 2022 to May 2023

Exemplary customer service representative with over five years of experience in delivering exceptional support and assistance to diverse clientele. Proficient in handling a high volume of customer inquiries via phone, email, and in-person interactions. Skilled in swiftly identifying customer needs, resolving issues, and ensuring satisfaction. Recognized for maintaining a positive attitude, patience, and professionalism, fostering strong customer relationships. Proficient in utilizing CRM systems to efficiently track, document, and resolve customer concerns, resulting in a 20% increase in customer satisfaction ratings. Education

High School Diploma

Seagull School - Fort Lauderdale, FL

Skills

• Customer Relationship Management Software (CRM)

• Refunds and exchanges

• Credit Card Processing

• Payment collection

• Cleaning procedures

• Customer assistance

• Cash register operations

• Product upselling

• POS Systems

• Cash Drawer Management

• Merchandise Restocking

• Dealership experience

• Supervising experience

• Customer service

• Guest services

• Cash register

• Typing

• Hospital experience

• Human resources

• Telemarketing

• Leadership

• Marketing

• Accounting

• Windows

• Data collection

• Cash handling

• Office management

• Front desk

• Clerical experience

• Hospitality

• Hotel experience

• Retail sales

• Barista experience

• Merchandising

• Restaurant experience

• Training & development

• Telecommunication

• Accounts payable

• Security

• Data analysis skills

• Microsoft Office

• Sales

• Customer support

• QuickBooks

• Computer literacy

• Childcare

• Editing

• Filing

• Administrative experience

• Communication skills

• Time management

• Inventory control

• Accounting software

• Data entry

• Microsoft Excel

• Microsoft Outlook

• Multi-line phone systems

• Heavy lifting

• Account reconciliation

• Recruiting

Certifications and Licenses

Driver's License

December 2017 to December 2025

Class D Security

March 2016 to November 2024

Guard Card

Food Handler Certification

ServSafe

CPR Certification

January 2024 to January 2026

Contact this candidate