Simarjeet Kaur, CPT*

Tracy,CA *****

ad390j@r.postjobfree.com

925-***-****

Professional Summary

Dedicated customer service professional with 4 years’ experience in a fast-paced environment seeking an opportunity in a team-orientated company. Adept at handling a wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction. Track record of quickly acquiring competency in all products and transactions while readily and positively adapting to change.

Skills

BLS Certified

OSHA/HIPAA compliant

Dermal punctures

Infection control measures

Routine venipuncture procedures with WIS, ETS and syringe methods

Evacuation collection tubes, additives, and order of draw

Needles, needle safety, and needle adapters

Transport and processing of blood and nonblood specimens

Team building and problem-solving

Inventory, file organization

Active listening, communication

Proficient computer skills

Excellent customer service

Interpersonal skills

Leadership, management skills

Familiar with medical terminology

Collection and documentation of patient information

Medical records maintenance

Vitals, injections, coding charts

EKG’s and basic lab tests

Room preparation and equipment sterilization

Interpretation

Experience

Phlebotomist

Labcorp

March 2023-presents

Medical records

Knowledge of blood draw procedures and devices

Experience with blood transfusions

Detail orientation

Ability to identify adverse reactions

Collaboration

Labeling samples correctly and send them for testing.

Adaptability to a fast paced, changing work environment.

Multitasking and time management skills.

Organizational skills and the ability to prioritize assignments.

Entered patient's demographic, insurance and billing information into our computer

Communicated with ordering doctor, physicians' office to clarify test orders.

Collected blood sample, processed and centrifuge specimen. Made sure to store specimen in proper storing temperature.

Trident care

Mobile phlebotomist

December 2022 – April 2023

Drive a vehicle to a specified patient or client locations.

Take blood samples from patients and properly label, seal and transport specimens to a laboratory.

Prepare and maintain the sterilization of all equipment.

Manage patient records .

Infection control, bedside manners, attention to details, being able to travel to different locations, safe driving, and time management.

Identifying patients via ID, medical record or other means.

Manager

AmPm -Tracy, CA July 2021 - present

Manage staff, assign duties, and coordination of up to 15 employees; create and maintain employee schedules.

Determine merchandise and services to be sold, and implement price; develop and implement marketing strategies.

Resolve customer complaints.

Phlebotomy Practical Training

LabCorp - Brentwood, CA September 2022 - September 2022

Customer Service

Smoke Store - Brentwood, CA November 2020 - July 2021

Provided excellent customer service.

Assistant Manager

Shell Gas Station - Brentwood, CA January 2020 - November 2020

Managed the daily operations of the store; conducted and performed inspections of all store equipment and facilities.

Oversaw sales and inventory on a monthly basis; enforced and implemented strict policies and procedures of the store.

Maintained and obtained a clean and customer friendly environment for various customers.

Assisted and helped the general manager in managing and supervising the overall operation of the gas station.

Cashier (Seasonal)

Target - Brentwood, CA October 2019 - January 2021

Facilitated the delivery of goods and merchandise for the gas station and convenience store.

Oversaw the price management of fuels and merchandise.

Monitored monthly sales and inventory and reported to the general manager.

Assisted and helped in daily cash balances of the gas station and convenience store.

Processed customers payments by cash, check, and credit cards; signed customers up for additional opportunities.

Inquired about buying experiences and item preferences; ensured that the customers were satisfied with the services.

Phlebotomist SRL Diagnostics Lab

January 2017-January 2019. . Evaluating patients before blood draws by dissecting their clinical chronicles

Planning patients for techniques to keep them quiet and agreeable

Assessing physicians' instructions to grasp testing necessities

Deciding the best strategy for gathering blood

Gathering materials for testing, including needles, vials and other gear

Naming examples precisely to confirm patient data

Planning tests for transportation by matching them to patients

Cleaning and keeping up with research center gear to stick to sterilization norms

Recording patient data to keep up with refreshed documents

Keeping up with information on accepted procedures to remain refreshed in the field

Assessing strange testing results to decide if to gather extra examples

Speaking with patients to respond to their inquiries and make sense of methods

Teaming up with doctors, medical attendants and research center specialists to keep up with proficiency

Education

Contra Costa Medical Career College - Antioch, CA July 2022 - September 2022

Licensed Phlebotomist

Unitek College - Concord, CA January 2021 - August 2021

Certificate of Completion in Medical Assistant

Contact this candidate