Samuel Higginson

Senior Consultant - RG Consulting, Utah

Kearns, UT 84118

ad38zu@r.postjobfree.com

+1-801-***-****

Work Experience

Chief Operation Officer

Th outlets LLC - West Valley City, UT

January 2023 to Present

Multi-Unit General Manager

Marshall Retail Group - Salt Lake City, UT

May 2021 to January 2023

Managing nine units. Hiring, sales, training, recruiting, working along side airport management maintaining kpi's

Dollar Tree General Manager

Dollar Tree - South Jordan, UT

April 2017 to May 2021

Maintained Full Staff within budgeted hours.

Maintained payroll

Scheduled

Sales

Training

Receiving

Took location from a "broken" condition to functioning within 6 weeks Recruited

Merchandised

Marketing

Senior Consultant

RG Consulting, Utah

August 2012 to April 2017

training

● evaluation of order intake

● management training

● customer service evaluations

● secret shoppers

● book keeping

● merchandising

● marketing

● climate survey

● feasibility studies

● taxes

District Manager

Radio Shack - Salt Lake City, UT

February 2008 to August 2012

Sales

● Human Resources

● Training

● Merchandising

● Managing multiple locations

● Marketing

District Manager

Home USA, Salt Lake City

August 2006 to January 2008

Sales

● Human Resources

● Training

● Merchandising

● Managing multiple locations

● Marketing

Education

BS in Organizational Behavior in Organizational Behavior Colorado Technical University - Salt Lake City, UT March 2019 to Present

BS in Business Management in Business Management

University of Utah - Salt Lake City, UT

December 2007 to December 2011

Skills

• MERCHANDISING

• MARKETING

• TRAINING

• CUSTOMER SERVICE

• HUMAN RESOURCES

• Cash Handling

• Payroll

• Management

• Retail

• Retail Management

• Sales

• Scheduling

• Team Building

• Multi-store management (6 years)

• Microsoft Excel

• Receptionist

• Inventory

• Operations

• Profit & Loss

• Assistant Manager Experience

• Budgeting

• Bookkeeping

• Financial Report Writing

• Negotiation

• Recruiting

• Inventory Control

• Recruiting

• Customer service

• Store management

• Sales

• Marketing

• Conflict management

• Retail sales

• Profit & loss

• Human resources

• Merchandising

• Training & development

• Negotiation

• Budgeting

• Cash handling

• Mobile applications

• Cash register

• Senior leadership

• Payroll

• Bookkeeping

• Front desk

• Financial report writing

• Operations management

Assessments

Supervisory skills: Motivating & assessing employees — Proficient May 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Attention to detail — Proficient

August 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Management & leadership skills: Planning & execution — Proficient July 2023

Planning and managing resources to accomplish organizational goals Full results: Proficient

Management & leadership skills: Impact & influence — Completed October 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Customer focus & orientation — Proficient

August 2023

Responding to customer situations with sensitivity Full results: Proficient

General manager (hospitality) — Proficient

June 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Sales skills — Proficient

April 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

25 YEARS EXPERIENCE IN HUMAN RESOURCES, MANAGEMENT, SALES, MARKETING, MERCHANDISING, TRAINING, CUSTOMER SERVICE AND MORE.

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