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International Shipping Customer Support

Location:
Minneapolis, MN
Posted:
March 10, 2024

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Resume:

Glen McCaffrey

Plymouth, MN. ***** Cell 763-***-****

E-Mail: ad38yf@r.postjobfree.com

Summary:

Logistics management professional with various years of experience in warehouse design, automation, and data collection. Proven success in driving process and quality improvements, increasing productivity, and enhancing bottom-line performance and profitability.

Professional Experience:

Protolabs, Inc. Brooklyn Park, MN. May 2017 to Present

International Logistics Coordinator

Responsible for supporting International Shipping & Receiving tasks associated with compliance, documentation, coordination and customer support activities. Maintain & update the International Shipping Forecast Schedule page on a daily basis. Review carrier freight & small package bills for any discrepancies before final payment process. Conduct screening of international export-restricted orders & prepare the corresponding export documentation for shipment. Determine export tariff classification numbers for company shipments & export record retention. Work with internal customers to resolve customer service issues related to international shipping, including shipping errors, order entry errors, late orders, packing slip / part count issues & P.O. discrepancies.

Ambassador Press, Minneapolis, MN. Jan. 2016 to May 2017

International Shipping & Receiving Clerk

Responsible for coordinate all export activities and order fulfillment to all Boston Scientific Customers within the international markets. With primarily focus on processing international orders, preparing export documentation and arranging international transportation.

Medtronic: Contract Position Aug 2015 to Dec. 2015

Export Specialist I in Fridley, MN.

Process orders, manage allocations, provide order acknowledgements to international customers solve problems related to order fulfillment and logistics; expedite and/or escalate as needed. Accurately prepare all international export documentation and electronic export filings, as required. Coordinate transportation with the distribution center and freight forwarders to ensure timely delivery of shipments, trace shipments in transit as required.

Honeywell, Coon Rapids, MN. 2012 to June 2015

Traffic & Distribution Analyst II

Responsible for managing the inbound and outbound OEM & AMS shipments for the Aerospace site including Import / Export Compliance, SAP data execution, SAP validation and Coordinate Domestic & International Carriers / Freight Forwarder & Small Package shipments.

Manage Inbound & Outbound Deliveries across the Supply Chain

Import / Export Compliance to adhere to riders & conditions

Responsible for compliance with domestic and internal hazardous material shipping and transportation regulations.

Drive Continuous improvement through Kaizen

Filing Export Shipments utilizing AES Export System

Communicate with Carriers & Couriers to coordinate the movement of material globally

Education:

B.S. Business Administration

Concentration in industrial distribution/supply chain management

University of Wisconsin, Stout, Menomonie, Wisconsin

Continuing Corporate and Professional Training: Thorough knowledge of Microsoft Office, JD Edwards, Oracle, SAP, Warehouse Boss MRP / WMS system, Internet, International Import & Export Shipping Documentation, Six Sigma, Green Belt Certified, Kaizen Events & 5-S Methodologies



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