Jennifer Tyson

Jacksonville, FL *****

ad38xu@r.postjobfree.com

+1-904-***-****

Authorized to work in the US for any employer

Work Experience

Clinical Lead Medical Assistant

Village Medical - Jacksonville, FL

October 2023 to January 2024

Clinical Lead

• Ensure appropriate on-boarding and orientation of new clinical support staff and manage ongoing training and development needs

• Assess clinical competency of candidates by participating in the recruitment, selection and hiring process for clinical positions in collaboration with the Practice Manager

• Demonstrate exceptional adherence to infection control measures, point of care test/CLIA waived lab compliance, OSHA for healthcare settings, and safe vaccine storage, handling, and administration

• Manage clinical staffing assignments with the Practice Manager and work in a patient-facing clinical role as needed

• Monitor supply, vaccine, and medication levels and order appropriately

• Ensure medical emergency equipment is maintained and ready when needed

• Attend leadership meetings

• Coordinate quarterly medical emergency drills

• Communicate organizational and clinical changes to staff to in a positive manner and champion support of all change

• Receive and understand direction on clinical processes and competencies from clinical operations leadership and disseminate updates and new protocols to staff

• Conduct clinical staff meetings and huddles in collaboration with the Practice Manager with a focus on staff engagement

• Attend leadership meetings and other relevant meetings as required

• Proactively develop employee’s clinical skills through mentoring and coaching

• Promote staff education opportunities and assist in coordination of training

• Provide office supervision in the absence of the Practice Manager

• Assist the provider in delivery of patient care and collaborate with provider to resolve all emergent patient or clinical issues in a timely manner

• Monitor patient schedule and clinical inboxes to ensure patient needs are addressed in a timely manner

• Identify consistent gaps and partner with the Practice Manager to address appropriately Medical Assistant

• Check in/ check out patients

• Schedule patients

• Verify insurance

• Collect payments

• Complete prior authorizations

• Triage patients

• Obtaining medical history

• EKG's

• Preparing specimens for lab pick up

• Assisting with GYN exams

• Blood draws

• Injections (IM, ID, SC)

• Sterile Procedures and Surgical Aseptic techniques

• Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments

• Eye and Ear irrigation

• Visual Acuity

Referral Coordinator/Billing Specialist

San Jose Clinic - Jacksonville, FL

February 2022 to September 2022

• Process and send referrals

• Obtain prior authorization for referrals and medications

• Complete billing Superbills and submit to billing company

• Answer phones

• Make appointments

• Confirm appointments

• Check in

• Check out

• Submit medication refills

• Process and send medication prior authorizations

• Assist with back office as needed

Office Manager/Medical Assistant

The Doctors Center - Jacksonville, FL

August 2017 to January 2022

Office Manager

• Oversee all daily operations of clinic and staff

• Oversee and maintain daily patient schedule

• Set up new occupational accounts

• Open/close office

• Handle patient concerns

• Maintain inventory

• Order supplies

Medical Assistant

• Check in/ check out patients

• Schedule patients

• Verify insurance

• Collect payments

• Complete prior authorizations

• Triaging patients

• Obtaining medical history

• EKG's

• Preparing specimens for lab pick up

• Assisting with GYN exams

• Blood draws

• Injections (IM, ID, SC)

• Sterile Procedures and Surgical Aseptic techniques

• Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments

• Eye and Ear irrigation

• Suture removal

• Cast removal

• X-rays

• Assist providers with biopsies and applying casts

• CLIA waived testing; flu, strep, COVID, urinalysis, glucose, pregnancy.

• DOT and NON DOT drug screens

• DOT Physicals

• Pre employment physicals

• Fit for Duty physicals

• Deployment Physicals

• Physical Abilities Testing

• Visual Acuity

• Audiometric testing

Caregiver

Life Management Resources - Saint Augustine, FL

May 2017 to March 2018

• Bathing patient

• Assisting patient with personal hygiene

• Assisting patient to bathroom and on/off commode

• Preparing meals

• Performing housekeeping duties

• Caring for Alzheimer’s and Dementia patients

Medical Assistant Externship

Island Doctors

May 2017 to July 2017

(240 hours)

• Triaging patients

• Vitals; orthostatic, manual, and automatic

• Adult/Pediatric measurements

• EKG's

• Urine HCG/ Urinalysis/Preparing specimens for lab pick up • Assisting with GYN exams

• Perform strep/mono testing

• Injections (IM, ID, SC)

• INR and Blood Glucose testing

• Sterile Procedures and Surgical Aseptic techniques

• Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments

• Visual acuity

• Eye and Ear irrigation

• Suture removal

Caregiver/Companion

Partners In Care - Saint Augustine, FL

April 2017 to May 2017

• Sitting with patients overnight 7pm-7am

• Ensuring the patient has necessities they need

• Caring for Alzheimer's and Dementia patients

• Assisted patient in getting CNA or nurse as needed

• Bathing patient

• Assisting patient with personal hygiene

• Assisting patient to bathroom and on/off commode

• Preparing meals

• Performing housekeeping duties

• Caring for Alzheimer’s and Dementia patients

Companion

Ponte Vedra Home Care - Ponte Vedra, FL

May 2016 to March 2017

Companion

• Sat with patient overnight 7pm-7am

• Assisted patient in getting CNA or nurse as needed

• Read to patient

• Operated patient's music and television

E-sales and Reservations Agent

U-Haul - Inverness, FL

2014 to 2015

• Assisting customers via phone in making new reservations/changing existing reservations for equipment rentals, hitch installations, and storage units.

• Taking storage payments.

• Data entry of new customer information, making changes to existing customer information. Sales/ Independent Beauty Consultant

MARY KAY

2012 to 2014

• Assisting customers via phone, text, and email in choosing proper beauty items.

• Placing customer orders via online.

• Invoicing and delivering customer orders.

Home Health Aide

FAMILY LIFE CARE

2007 to 2009

• Taking care of elderly and/or disabled individuals.

• Bathing, changing, and promoting good personal hygiene.

• Completing household chores and running errands for those who are unable to do so for themselves. Education

Certified Medical Assistant

Concorde Career Institute - Jacksonville, FL

November 2016 to July 2017

Certified Crime Scene Technician

Kaplan University - Inverness, FL

2010

Certified Nursing Assistant

Lakewood Regional Medical Center - Berrien Springs, MI 2000

GED

Penn High School - South Bend, IN

2000

Skills

• Medical office management

• Medical office experience

• Phlebotomy

• Experience Administering Injections

• Medical Imaging

• EMR Systems

• Patient Care

• Aseptic Technique

• Medical Scheduling

• ICD-10

• Venipuncture

• Medical Records

• Vital Signs

• Alzheimer's Care

• Dementia Care

• Meal Preparation

• Caregiving

• Clerical experience

• Healthcare management

• Leadership

• EMR systems

• Vital signs

• Medical office management

• Specimen collection / processing

• Medical records

• Clerical experience

Certifications and Licenses

CPR Certification

First Aid Certification

Certified Medical Assistant

BLS Certification

Certified Crime Scene Technician

Present

Additional Information

• BLS CPR AED Certified

• HIV/AIDS for Florida Healthcare Professionals Vitals (orthostatic, manual, and automatic)

• EHR/EMR

• Competent with performing ECG's and Holter monitor procedures

• Vitals; orthostatic, manual, and automatic

• Adult/Pediatric measurements

• Urinalysis/ Urine HCG

• Assisting with GYN exams

• Perform strep/mono testing

• Phlebotomy

• Injections (IM, ID, SC)

• CLIA waived testing

• Knowledgeable in PPE and OSHA guidelines

• Basic hematology

• Sterile Procedures and Surgical Aseptic techniques

• Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments

• Basic physical therapy

• Basic pharmacology

• Visual acuity

• Eye and Ear irrigation

• Suture removal

Contact this candidate