B
W
Lakeview, Arkansas
**************@*****.***
EDUCATION
CERTIFICATIONS
SKILLS
SUMMARY
EXPERIENCE
Konawaena high school
Kealakekua, Hawaii
High School Diploma
Graduated May 1988
High school
Unites States Air Force
Denver, Colorado
Associates Of Science
Graduated June 1991
Nuclear theory and weapons
techology
Joe Verde Sales training
Joe Verde Sales Manager
training
NCM General Sales
Management training
United States Air Force
non-commissioned officer
of the month
United States Air Force
non-commissioned officer
of the year
Leadership
DealerTrack Cudl and RouteOne credit
platforms
Microsoft office 360 and report
generation
Reynolds and Reynolds Crm and Sales
Force Crm Experience
Sales Training Joe Verde
Digital Marketing service carscom
Autotrader Cox digital Chat services etc
Finance Manager, Borman Autoplex October 1, 1993 - November 1, 1997 Las Cruces, New Mexico
Giving detailed explanations of services or products Loan submittal
Loan packaging
Tracking contracts in transit
Loan funding
Loan stipulation and information gathering
Sellings of aftermarket products to protect the customers assets. Interdepartmental communication
Finance Director, Borman Autoplex November 17, 1997 - December 1, 1999 Las Cruces, New Mexico
Giving detailed explanations of services or products Responsible for 3 finance managers
Responsible for finance and insurance training for the finance managers Responsible for the per retail copy and the product penetration numbers for the finance managers.
Responsible for all local and federal legal compliance issues I am a manager with extensive experience. I have a successful track record in creating strong customer relationships by providing exceptional customer service and meeting customer needs. I have an innate ability to effectively bring out the best in people. Additionally, I have used my excellent verbal and written communication skills to develop superior customer relationships leading to higher customer loyalty and retention. I am highly motivated to continue contributing to the success of your organization through my vast customer skills and knowledge. Communication
Problem solving with a process based
resolution system
Time management
Lead generation and management
Knowledgeable on the Vauto inventory
management platform
BRUCE ARTHUR WEINREICH
United States Air Force
outstanding unit citation
United States Air Force
meritorious achievement
medal
Developed as well as maintained banking relationships. Tracked funding of all loans as well as existing contracts in transit Covered for the sales managers when they were on vacation Established a subprime finance department for the new and used car departments Used car sales director, Borman Autoplex January 1, 2000 - September 1, 2019 Las Cruces, New Mexico
Forecast for monthly and yearly sales goals and tracking Monitored the days supply of cars to assure no more than a 60 day in stock sales rate.
Retailed and wholesaled preowned vehicles.
Managed the reconditioning process of all preowned vehicles Managed the advertising and lot display of all pre-owned vehicles Maintained a 120-car monthly sales rate on preowned vehicles. Trained automotive sales people.
Managed all sales goals and tracking to ensure our sales goals were met. Managed all hiring and firing of sales people.
Set up and implemented a buy here pay here auto sales system New car import and domestic sales manager, Borman Autoplex October 1, 2019 - October 28, 2023
Las Cruces, New Mexico
Forecast for monthly and yearly sales goals and tracking Monitored the days supply of cars to assure a 45 day in stock sales rate. Sold and ordered all Import vehicles and tracked them to delivery Managed overall advertising and digital marketing
Set up and managed our online chat service thru gubagoo Set up and managed our internet lead system thru 35 different lead sources Utilized and provided training for Reynolds and Reynolds as our CRM. Ran internal campaigns for selling to our existing service and sales customers with Reynolds and Reynolds
Managed the Cars.com and Autotrader
Managed the Cox digital services for the new and used car internet department. Managed the reputation management thru the google review system for the company as well as the factory (CSI) Customer Satisfaction Index. Ensured factory certification was completed at all times.