Caletha Cornelius

404-***-****

Email: ad38wn@r.postjobfree.com

LinkedIn: ADD

WORK EXPERIENCE

Sysco Atlanta, Operations Administrative Assistant, November 2017-March 2024

• Served as the Administrative Assistant for Operations Department. Served as the Transportation Payroll Administrator, servicing over 200 hourly employees. Oversaw timekeeping, adjustments, additional payouts as needed on a weekly basis. Tracked attendance for hourly associates on a daily basis in accordance with attendance and disciplinary action policies. Managed and inputted time off as needed for hourly employees.

• Served as the Transportation department point of contact for employees, leaders and managers for any questions, issues, or concerns. Serve as a liaison on behalf of the site for Corporate Human Resources Shared Services; submit a ticket to HRSS as needed on a weekly basis.

• Assisted Talent Acquisition Team with scheduling candidates for interviews. Aided with new hire onboarding and conducted new hire orientation as needed.

• Ran and managed various reports (via Microsoft Office Excel) for the department and overall site in relation to manpower, employee headcount and delivery service reports. Maintained and tracked customer complaints with driver deliveries. Monitored food safety violation for driver temperature tailor recorder report.

• Served as the backup for Backup for Department of Transportation (DOT) administrative functions.

• Provided administrative support with ordering supplies and employee uniforms. Oversaw arranging lodging for CLC layover drivers. Arranged catering requests as needed. Served as the Accountant for the Director expense report, as well process site-approved purchases as needed via Concur.

Sysco Atlanta, Customer Service Representative, March 2015-October 2017

• Served as a point of contact for any customer service calls and emails and find resolutions of conflicts with any issues and concerns. Served as a point of contact for employees concerning food service needs, delivery routes, and account issues.

• Managed a detailed database and collaborated with Corporate Office for customer complaints, product recalls, safety issues, and transportation rapport.

• Maintained and processed various reports for Compass Group Accounts.

• Tracked deliveries for orders with product shortages. Roadrunner Transportation Services, Logistics Coordinator/Dispatcher, June 2013- February 2015

• Scheduled all outbound appointments for the department.

• Coordinated/dispatched truck routes for driver appointments in Metro Atlanta area.

• Calculated driver truck pallets and weights per trailers.

• Collaborated with and assisted management on inbound/outbound shipments.

• Escalated employee and customer concerns to management as needed. Best Loading/Sysco Atlanta Warehouse Operations Coordinator, September 2011-July 2014

• Scheduled all inbound appointments for the Warehouse department.

• Served as a point of contact for employees for any questions and issues regarding driver routes.

• Collaborated with other internal departments (ex. Merchandising) regarding any concerns over receiving orders.

• Handled and oversaw all truck driver inquiries and escalate concerns to management as needed.

• Searched and investigated truckload products as needed.

• Maintained employee sensitive/confidential documents for the Operations department as a whole. Provided administrative assistance as needed.

EDUCATION & TRAINING

North Clayton High School

High School Diploma

Microsoft Office Products: Excel, Outlook, Word, PowerPoint Typing-: (55 wpm), 10 key-(80 wpm)