Justin Ruggles, AS

*** ****** ******, *** *

Waterbury CT 06708

Cellular: 203-***-****

ad38w9@r.postjobfree.com

CAREER OBJECTIVE

To provide superior customer service, to engage with the public in a positive way to yield results.

Summary of Qualifications:

Extensive knowledge in providing customer service to a wide customer base

Strong communications skills and team building skills

Some knowledge of the Spanish language

EDUCATION

Naugatuck Valley Community College (2009 to 2014) AS general studies with honors. 750 Chase Parkway, Waterbury, CT 06708. 203-***-****

Seminar on Computer Software Engineering (2014)

RELEVANT WORK EXPERIENCE

New England Flaggers: 661 Windham Rd, Windham, CT 06280 860-***-**** (April 2023-June 2023) Job Title: flagger. Responsibilities included: effectively communicating with a team member to ensure a secure route for traffic to travel through construction sites

Vincenzo’s Restaurant: 752 Highland Ave. Waterbury, CT 06708 203-***-**** (May 2020-Present) Job Title: Driver: delivery of requested order, navigating city streets, customer service, maintaining the physical environment of the restaurant

UBER: 1455 Market St. #400 San Francisco CA 94103 800-***-**** (December 2016-Present) Professional Driver accommodating persons from place to place for pick up or drop offs. To satisfy one’s daily needs.

Bozzuto’s: 275 Schoolhouse Road Cheshire CT, 06410 203-***-**** (May 2016-August 2016) Job Title: Selector: process and select the appropriate items necessary to complete customer orders, respond to and communicate with other associates responsible for completing multiple step orders, operate electric pallet jack.

Things Remembered: 495 Union St. Waterbury CT, 06705 203-***-**** (November, 2015-Present) Job title: sales associate and engraver specialist. Responsibilities include: approaching potential customers, supporting customers by understanding their individual needs, facilitating hesitant customers in decision making, closing sales, preventing store theft, and reporting to upper management, paying attention to details, ensuring proper presentation, organization, storing and replenishment of stock, and engraving sentimental items.

Fred Meyers Jeweler Littman’s Jewelers: 470 Lewis Ave Meriden CT, 0645203-***-**** (June, 2016- September 2016) recently closed. Job title: sales associates. Responsibilities included approaching potential customers, supporting customers by understanding their individual needs, offering sales advice, facilitating hesitant customers in decision making, closing sales, encouraged customers to invest in credit applications, and warrantees, preventing store thefts, and reporting to upper management, paying attention to details, being sales-oriented and persuasive, developing a trusting relationship with customers, ensuring proper presentation, organization, storing and replenishment of stock, attended product training classes and seminars and participated in pre-selling drives to maximize sales

Shaman Industries -Wolcott CT. (2002-2012) (when the company closed) Industrial Rigger: Responsibilities included: calibrated machines, safely relocating substantial machines, installation and removal of new/old machine equipment. Use of micrometer to calibrate machinery.

Sprint Cellular: 1255 South Broad Street Wallingford CT 06492 (203) 269- 9474. (July 2004- August 2005) Job Title: Sales Representative Floater. Was a sales representative with responsibilities to include traveling to various branches as “floater” promoting and selling various models of Sprint cell phones. Promoted the sales of accessories, and service and insurance plans.

All State Traffic Control: 11 South Main Street Terryville CT 06786 860-***-****. (May 2012 to August 2012) Job Title: flagger. Responsibilities included: effectively communicating with a team member to ensure a secure route for traffic to travel through construction sites

Champs Sports: Sporting goods 495 Union Street Waterbury CT 06706 203-***-****. (March 2008- January 2009) Job Title: Sales Associate. Responsibilities included: assisting customers with questions regarding selection of merchandise, daily departmental maintenance tasks, and promotion of merchandise.

Computer Abilities

Microsoft training course 2009, 2010

Microsoft Office Package: Word, Excel, Power Point, Access, and SPSS

Profession Affiliations and Certificates:

Osha 10 Certification Construction Safety and Health-10 hour occupational safety and health training course

American Traffic Safety Services Association: Registered Flagger Certification 2012-2017

Volunteer Experience:

“Feed the Hungry” Monthly Church associated program to provide hot meals to a local homeless shelter

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