ISAIAH STONE

Charlotte, NC ***** 704-***-**** ad38vc@r.postjobfree.com

PROFESSIONAL SUMMARY

Customer service professional currently pursuing a Bachelor’s Degree from the University of North Carolina Charlotte in Political Science with over 3 years of experience in retail and food service. I have a Proven track record of enhancing customer satisfaction and boosting company reputation through exceptional service. I also have Strong interpersonal skills and the ability to understand and solve customer issues promptly. I Adapt at multitasking in fast-paced environments and building long-term, and loyal customer relationships.

SKILLS & COMPETENCIES

●Customer Service

●Time Management

●Equipment Maintenance

●Mentorship

●Team Collaboration

●Attention to Detail

●Communication

●POS System Proficiency

Cash Handling

WORK EXPERIENCE

Chopt Salad Bar (august/ 21) 2023-Present

Dishwasher

●Maintain a clean and organized kitchen by washing dishes, glassware and utensils using both automated and manual cleaning methods.

●Ensure compliance with health and sanitation guidelines, resulting in 100% inspection scores or zero health violations during tenure.

●Manage the disposal of waste, segregating recyclables and non-recyclables, promoting an eco-friendly workspace.

●Demonstrate flexibility by taking on additional kitchen tasks as needed, including food prep and cleaning tasks.

●Identify and report equipment malfunctions, ensuring minimal downtown and continuous kitchen operations.

McDonalds (january/12) 2022 – (september/8) 2022

Cashier/Line Cook

●Managed cash and card transactions with accuracy, handling an average of 40 transactions per shift

●Provided excellent customer service by addressing customer inquiries, resolving complaints, and making product or menu recommendations

●Maintained a clean and organized kitchen by following sanitation standards and conducting regular cleaning of equipment and workstations

●Managed inventory and rotated stock to ensure fresh ingredients, reducing waste by 17%

Food Lion (march/11) 2021 –(november/5)2021

Cashier

●Collaborated with a team of 24 team members to ensure smooth operations during peak hours.

●Demonstrated up-to-date knowledge of promotions and store policies, resulting in 97% customer satisfaction rating.

●Maintained a clean and organized workstation, ensuring a seamless checkout process for customers.

CVS ( December/22) 2017-(August/5) 2019

Cashier

●Assisted customers through the in store purchase process by listening attentively to their wants to provide targeted solutions.

●Demonstrated strong product knowledge, stocked inventory, and operated the POS register.

EDUCATION

University of North Carolina Charlotte Anticipated (2025)

Bachelor of Political Science

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