Sarah Noemi Diaz-Jerez

Primary Phone: 863-***-**** 1451 Haines Dr

Secondary Phone: 407-***-**** Winter Haven, FL 33881 ad38tw@r.postjobfree.com

Professional Profile

Action-driven, well-qualified and results-oriented professional with track and proven record of successful experience in positions in diverse industries with increasing responsibility and duties. Skilled at educating customers with diverse cultures, backgrounds and needs. Able to identify and implement strategies to reduce costs, increase revenue, and strengthen team-member and customer relationships to improve business practices and drive profitable growth. Possess broad-based training and experience with strong communication, organizational, and decision-making ability to successfully work in assigned projects. Core Competencies

· Disciplined, organized, and punctual.

· Proven ability to multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment

· One plus year of clerical experience in an office environment

· Experienced in the creation and filing of production reports to management.

· Excellent verbal and written communication skills, fully Bilingual (Spanish and English).

· Computer literate MS Office: Word, Excel and SAP.

· Strong negotiation and communication skills.

· Demonstrated problem solving skills

· Detailed oriented, conscientious and able to work independently

· Strong organizational and analytical skills

· Consistently demonstrate a positive approach, team-player attitude and professional demeanor Professional Background

THE SERVICE SOLUTION 2018 - Present

Production Planner/Clerk Administrator

Orlando, FL

· Responsible for working with the Make Ready Center leadership to coordinate what equipment is available and what equipment is needed from Remanufacturing or what equipment must be purchased new.

· Works closely with Shipping and Receiving for asset management of equipment as it moves in and out of the Make Ready Center.

· Responsible for communicating any issues with equipment requests back to the Equipment Route Planners and sales associates.

· Reviews the equipment model and delivery schedule created by Coke One North America (CONA) Scheduler to determine equipment requests and availability.

· Confirms equipment has been completed in Make Ready Center to allow the route planning to be finalized.

· Release orders to Make Ready Center team.

· Forecasts and analyzes workload and manpower needed for each day and week.

· Reviews each request and identifies equipment substitutions if needed.

· Coordinates special projects and special events for equipment needs.

· Prepares daily out of stock report and daily productivity reports for Make Ready Center leadership.

· Payroll, new hires, everything related to HR.

THE SERVICE SOLUTION 2017 - 2018

Parts Specialist Orlando, FL

· Assist customers with selecting and identifying parts needed for a project

· Pull parts from the ware house and order any parts not found in the supply room

· Supply service technicians with parts as requested

· Verify shipments against receipts

· Replenish inventory on a daily basis

· Provide advice to customers about the right type if parts that they need THE SERVICE SOLUTION 2016 - 2017

CAT 1 TECH Orlando, FL

· Makes routine adjustments to work area machines or systems

· Provide follow up / tracking for process improvement accomplishments to ensure improvements are sustained

· Set up and perform electrical and mechanical tests to insure product's repair and/or work performed is in conformance with prescribed quality standards

· Performing basic product development

· Documents records of work performed to resolve customer issues

· Perform other duties as assigned by the department manager, and/or senior technicians in order to maintain overall departmental efficiency

· Provides and keeps documentation of completed repair work SMITH & WESSON 2013 - 2016

PACKER Springfield, MA

· Pack customers orders

· Examine and inspect products to ensure packing specifications are met and ensure all components are together.

· Verify that labels, boxes and country of origins are correct.

· Pack parts in individual boxes, and place individual boxes into a master carton.

· Remove any defective goods and replace them.

· Record product and order information on specified forms and records.

· Move completed orders to shipping.

Academic Qualifications

Springfield Technical Community College 2008 – 2010 Certified Nurse Assistant Springfield, M

Vocacional Miguel Such 2005 - 2008

High School Diploma San Juan, PR

Contact this candidate