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Customer Service Team Member

Location:
Houston, TX
Posted:
March 10, 2024

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Resume:

GRANT S. MORSE

Spring, TX

913-***-****

ad38th@r.postjobfree.com

SUMMARY

Results-oriented Specialty Recruiter with years of experience in identifying, engaging, and placing top talent in specialized fields. Proven track record of meeting and exceeding recruitment targets by leveraging a deep understanding of industry-specific requirements and a strategic approach to sourcing. Skilled in building strong candidate pipelines, conducting thorough assessments, and fostering long-lasting client relationships. Committed to delivering exceptional hiring solutions that drive organizational success while staying up to date with the latest industry trends and recruitment strategies. Looking to contribute my expertise to a dynamic team and continue delivering outstanding recruitment results.

HIGHLIGHTS

• Customer Service Oriented • Collaborative Team Player

• Dynamic Personality

• Great communication skills

• Observant Leader

• Energetic Self Starter

• Superb writing abilities

• Chiasmatic attitude

EXPERIENCE

Lumicity Recruitment (Recruitment Consultant) Houston. Texas Sept 2021 – Present As a Recruiter within the Energy sector, I play a crucial role in identifying, attracting, and engaging top talent to drive the growth and success of my client's organization. I am responsible for overseeing the recruitment process for positions ranging from engineers, project managers, environmental specialists, and other key roles critical to the functioning and advancement of the energy sector.

Talent Sourcing and Acquisition:

• Utilize various recruitment channels to source, identify, and attract top talent for positions within the Oil & Gas and Renewables sectors.

• Develop and maintain a strong network within the industry to proactively identify potential candidates. Candidate Screening and Evaluation:

• Conduct thorough candidate evaluations to ensure alignment with job requirements, organizational culture, and career aspirations.

• Assess candidates' technical skills, industry experience, and qualifications to determine suitability for specific roles.

Collaboration and Partnership:

• Work closely with hiring managers and department heads to understand their staffing needs, goals, and priorities within the energy sector.

• Provide expert guidance and collaborate on defining job requirements, creating job descriptions, and setting realistic expectations for recruitment outcomes.

Market Research and Analysis:

• Stay informed about industry trends, market conditions, and competitor activities related to the energy sector, providing insights to improve recruitment strategies. Accomplishments:

- Record high placement in office of $50,600.

- Posted top 3 of sales board every year.

- First Consultant to place a C-Suite Candidate

- Consultant of the month across US 3 times.

- >90% placement rate

Sam’s Club (Team Member) July 2019 – August 2021

• Assisted customers in tire and battery

• Supported the store with any customer service needs.

• Retrieve all carts and flatbeds and place them in their designated areas.

• Assist team members inside upon request (cashier, displays, stock, etc). Chick-Fil-A (Team Member – Customer Service Specialist) November 2018 – July 2019

• Assisted Customers with orders and any needs they might have. Dicks Sporting Goods (Sales Associate – Footwear) March 2018 – November 2018

• Assist customers in the selection and purchase of products and services.

• Interfaces with customers; advises customers and answers questions.

• Discussed sales objectives with Department Manager.

• Assisted in loss prevention.

Academy Sport and Outdoors (Sales Associate – Footwear) May 2016 – March 2018

• Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer

• Discussed customer’s needs and helped them make the right decision.

• Recommended additional items for future purchases Wings N’ More (Waiter) August 2014 – November 2014

• Worked as a team with other co-workers to give customers the best possible eating experience. Graebel Van Lines (Mover) May 2012 – August 2013

• Packed and loaded household goods in moving trucks.

• Unloaded trucks at the warehouse and repacked goods in wooden crates. EDUCATION

Sam Houston State University - Graduated May 2018

Bachelor’s Degree – Mass Communications

SKILLS – Proficient Microsoft Suite



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