Geethanjali A

ad38ta@r.postjobfree.com

+1-313-***-****

SUMMARY

12+ years of experience blended into Technical Program Management, Product Management, Product development and Software Quality Assurance

Certified SAFe® 5 Product Owner/ Product Manager

Certified SAFe® 5 Scrum Master

Strong analytical, interpersonal skills. Overall Business Process & Project Management experience

Managed End to End Project Plan, Risk Mitigation, Change Management, and on-time delivery

Capability to deal with ambiguity and project escalations with respect to product ownership

Proficient in Task Estimation, Resource Management, Process Improvement & Stakeholder management, Dashboard Management, Status Updates and other Project Management Operations

Skilled in Sanity Testing, Functional Testing, Regression Testing, User Acceptance Testing, GUI testing, Integration testing and System testing

Good Experience in Agile (Scrum), V-Model & various phases of Software Development Lifecycle

Proficient in Automotive, Retail and Healthcare domains

PROFESSIONAL EXPERIENCE

Ford Motor Company - Nov 2016 to Current, Technical Product Manager

Johnson & Johnson - Dec-2012 – April-2014, Project Management Operations

Walmart - Jul-2010 – Nov-2012, Production Support Engineer

Cognizant Technology Solutions - Feb-2010 – June-2010, Technical analyst

TECHNICAL SKILLS

Testing and Test Management

Manual, QTP 10.0, Quality Center 10.0, HPALM, Test Rail, JIRA, Jenkins, GitHub, DET, VN Modsim, CANoe, CANalyzer, VFS, Jama, Miro

BRE/BPM Tools

LOMBARDI Teamworks 7.1, Lombardi 6.2. Pega., Animas

Others

MS Office, Visio, C, C++, Java, Oracle

IDE Tools

Lombardi Teamworks 6.2

Project Management Tools

JIRA cloud, Jira Align, Confluence

Domains

Retail,Healthcare and Automotive

CERTIFICATIONS & TRAININGS

IBM Certified Associate BPM developer BPM Blueprint; WebSphere Lombardi Edition V7.1

Cognizant Certified Professional in BPM Lombardi

Trained in PEGA PRPC v5.5

Trained in QTP 10.0

SAFe® POPM( Product Owner/Product Manager)

SAFe® POPM( Scrum Master

EDUCATION

Masters in business administration – Specialization in Finance – Sikkim Manipal University

M. Tech in Information technology – Specialization in Artificial Intelligence – Karnataka State Open University

Bachelor of Engineering in Electricals and Electronics – University of Visvesvaraya College of Engineering, Bangalore

PROJECT DETAILS

Project details are mentioned in reverse chronological order

Project 1

Technical Product Manager – SYNC Settings

Period

March 2020 – Current

Description

Technical Product Manager/ Product Owner for Settings across HMI environments like QT, Menlo(HTML5) and Android, Orion HMI

Role

Technical Product Manager / Product Owner

Responsibilities

Understanding the System Architecture Concepts and interacting with Stakeholders to breakdown domain features to Epics, user stories, S/W tasks to update the acceptance criteria and ensure the requirements are covered and delivered on time.

Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements

Create a product road map based on the feature batching delivery plan

Manage the product backlog and prioritizing them based on changing requirements

Triage defects, support/lead root cause investigation, ensure all defects or work packages have delivery dates identified.

Manage, understand, and properly plan all change requests that affect your product with your development team

Oversee all stages of product creation including design and development

Monitor and evaluate product progress at each stage of the process

Liaising with the product team and feature owners to deliver updates

Participate/Lead Scrum meetings

Define product sprints for the development team with the Scrum lead

Interfaced with Engineering teams and cross-functional partners for project requirements and scope

Clarified queries from team members and removed blockers on user stories related to product functionality and behavior in various environments

Continuously followed up with assignees related to JIRA issues and ensuring them to closure. Improved the product delivery timeline & quality by steering development activity and prioritizing user stories with day-to-day coordination

Worked with Analytics team to consolidate information on Info Book to reduce memory consumption and development costs associated in Vehicle Programs

Program Increement planning and check-in’s

Periodic SPSS Reviews with Feature owners and Spec authors with respect to Settings

Used Tools like DET/VnModSim /CANAlyzer to read logs and identify the issue root cause.

Collaborated with external clients like Harman to improve quality

Continuous follow up on Specs and Assets and delivered all the vehicle specifics assets on time

Support for Landscape and Portrait UI

Support Cross functional teams by completing DCRs on time

Timely assessments of VoCF, DEMS issues

Project 2

Technical Product Manager – LBI /BSP

Period

April 2019 – Feb 2020

Description

Product Owner for Lincoln Backup Ignition, Backup Start Passcode and Phone as a Key applications. Handle the queries of functionality and help development teams to implement the software requirements. Co-ordinate with Quality Assurance Teams to ensure product deliverables are achieved within vehicle milestones

Role

Product Owner

Responsibilities

Active contribution towards LBI-3.2v2, Paak/BSP

Understanding the System Architecture Concepts and interacting with Stakeholders to breakdown domain features to Epics, stories, S/W tasks

Managed Backlog population with additional details to acceptance criteria

Worked on Feature backlog and prioritization

PI Planning for SYNC 4.0

Periodic SPSS Reviews with Feature owners and Spec authors with respect to Settings

Strategic prioritization of JIRA issues to avoid duplication of efforts and reusability of developed content

Project 3

Technical Product Manager -Applink – SYNC 3.2 v2 and Sync 4

Period

Nov 2016 – April 2019

Description

AppLink is a Ford technology that allows third-party Smartphone apps to be controlled by SYNC. It is a component part of Sync responsible for establishing and communicating with smartphone devices i.e. iOS and Android. AppLink compatible apps are of 3 types:

Media

Non-Media

Navigation

Remote Control

Projection

Role

Technical Product Owner

Responsibilities

Understanding the System Architecture Concepts and interacting with Stakeholders to breakdown domain features to Epics, stories, S/W tasks to update the acceptance criteria and ensure the requirements are covered and delivered on time.

Worked on Feature backlog and prioritization

Clarified queries from team members and removed blockers on user stories related to product functionality and behavior in various environments

Continuously followed up with assignees related to JIRA issues and ensuring them to closure. Improved the product delivery timeline & quality by steering development activity and prioritizing user stories

Provided proactive Risk mitigation plans

PI Planning for 3.2v2 and Sync4

Periodic SPSS Reviews with Feature owners and Spec authors with respect to Settings

Performed Defect triaging and prioritization for 4.0 and 3.2v2

Collaborated with cross functional teams to improve quality

Support Cross functional teams by completing DCRs on time

Project 4

JnJ CRM Harmonized Support

Period

Feb 2013 – April 2014

Description

Handling Project Management Operations for following projects related to Johnson & Johnson account

1.Lamp post

2.Animas

3.ASP Field services(South star)

4.NorthStar Enhancement Release

5.NorthStar Upgrade

6.Patient First

7.South star Q4 release

8.Calibra On boarding

9.Capa

Role

Project Management Operations and Customer Relationship Management

Responsibilities

Resource Planning & Management

Task Allocation and Effort Management

Updating the weekly status reports to vertical

Preparation of Weekly and monthly reports

Responsible for C.20 (Cognizant Proprietary Tool) activities

POC for all status calls with Customer and Vertical

Monitoring daily activities and able to track effort

Conduct and co-ordinate Knowledge Sharing sessions

Project 5

JnJ ASP Field Services (South Star) – Test Lead

Period

Aug 2013 – April 2014

Description

South star is a Siebel application for automated complaint handling system for Advanced Sterilization Products organization. It is built on the Siebel 8.1 CRM eMedical application. Some of the important business application areas in South Star are Customer Service, Complaint Handling, Product Analysis, Product Administration and Product return

Role

Team Lead

Responsibilities

Task Estimation, Allocation and Effort Management

Preparing Build Verification Test (BVT), Check list and Status reports

Understand system requirements and develop Functional & System test cases

Prepare and review Test data

Perform Sanity, Functional, Regression, System Testing by on bi-weekly builds

Defects logging Use the Test Management tool – Quality Center

Oversee day-to-day activities of team members

Participate in review meetings with developers and Senior Management regarding project status

Onsite-Offshore sync up and status updates

Handle Customer escalations in a diplomatic and timely manner

Conduct Knowledge Sharing sessions

Project 6

JnJ ASP Field Services (North Star) – Upgrade Release

Period

May 2013 to Aug 2013

Description

North Star Upgrade – Siebel application is upgraded based new Server environment, New features like customized views, One View

Role

Senior Test Engineer

Responsibilities

Develop new test cases as per the business requirements of customized views

Web – based UI Testing

Functional validation

Defect Management and tracking using QC 10.0

Provide training to new joinees, delegate tasks on application testing and test case development and oversee their day-to-day activities

Project 7

JnJ ASP Field Services (South Star) – Enhancement Release

Period

Dec 2012 – May 2013

Description

South star is a Siebel application for automated complaint handling system for Advanced Sterilization Products organization. It is built on the Siebel 8.1 CRM eMedical application. Customer observed some discrepancies in application with the overall delivery process. This project is to test the enhancements provided on customer request

Role

Test Engineer

Responsibilities

Manual Testing – Validation of existing system test cases and enhancement test cases

Full fledged Functional testing for end to end validation

Regression testing of closed defects and Change Request related scenarios.

Defect Management

Project 8

Wal-mart FSS Support and Maintenance

Period

Jul 2010 – Nov 2012

Description

Document Approval process is one of the key processes in the PROFIT-Financial Shared services program. The system receives a variety of documents from Knowledge Lake which need to be passed through approval cycles before the document is approved or rejected. The approval workflow is being developed in Lombardi Teamworks. This workflow is instantiated by the message broker platform which passes the Teamworks process a set of document identifying parameters.

End user will enter details such as selecting business format and approvers, who will be involved in different levels of approval, using web forms. There are 40 web forms available in .Net application. Once web forms are submitted, the .Net application will create CSV and PDF files out of it. These files will be stored in SharePoint and a shared folder. User has the provision to upload required additional documents, for different approval processes, in SharePoint.

Knowledge Lake, a batch process, will poll the folder for new documents. When the documents are stored in shared folder, Knowledge Lake will read the document and will create XML payload file. This XML payload will be sent to Teamworks for processing using Message Broker. Message Broker will call a Teamworks web service with payload as an input parameter, this Teamworks web service will call Teamworks Approval Process. After the approval process, the details are updated in SharePoint

Role

Technical Analyst / Team Lead

Responsibilities

Updating the weekly status reports to vertical.

Preparation of Weekly and monthly reports.

Mail communication to all customers in support activities.

KT planning/Organization/follow up/increase knowledge level in the team.

Monitoring daily activities and able to track effort.

Responsible for C.20 activities

Software Project Plan for Master Data management and WM_Fin_AVM ( Walmart Finance AVM)

Responsible for all System Health check issues

Monitoring daily activities and able to track effort

Conduct and co-ordinate Knowledge Sharing sessions

ORGANIZATIONAL ACTIVITIES AND CULTURAL ACHIEVEMENTS

Active Contribution to Catalyst Project on Posture Correction for Seats

Ford Employee Recreation Association – Cricket League – Assistant Head of Financial Operations from 2018 -2022; Head of Disciplinary Committee – 2017

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