Product Manager Project Management
Resume:
Geethanjali A
**********@*****.***
SUMMARY
12+ years of experience blended into Technical Program Management, Product Management, Product development and Software Quality Assurance
Certified SAFe® 5 Product Owner/ Product Manager
Certified SAFe® 5 Scrum Master
Strong analytical, interpersonal skills. Overall Business Process & Project Management experience
Managed End to End Project Plan, Risk Mitigation, Change Management, and on-time delivery
Capability to deal with ambiguity and project escalations with respect to product ownership
Proficient in Task Estimation, Resource Management, Process Improvement & Stakeholder management, Dashboard Management, Status Updates and other Project Management Operations
Skilled in Sanity Testing, Functional Testing, Regression Testing, User Acceptance Testing, GUI testing, Integration testing and System testing
Good Experience in Agile (Scrum), V-Model & various phases of Software Development Lifecycle
Proficient in Automotive, Retail and Healthcare domains
PROFESSIONAL EXPERIENCE
Ford Motor Company - Nov 2016 to Current, Technical Product Manager
Johnson & Johnson - Dec-2012 – April-2014, Project Management Operations
Walmart - Jul-2010 – Nov-2012, Production Support Engineer
Cognizant Technology Solutions - Feb-2010 – June-2010, Technical analyst
TECHNICAL SKILLS
Testing and Test Management
Manual, QTP 10.0, Quality Center 10.0, HPALM, Test Rail, JIRA, Jenkins, GitHub, DET, VN Modsim, CANoe, CANalyzer, VFS, Jama, Miro
BRE/BPM Tools
LOMBARDI Teamworks 7.1, Lombardi 6.2. Pega., Animas
Others
MS Office, Visio, C, C++, Java, Oracle
IDE Tools
Lombardi Teamworks 6.2
Project Management Tools
JIRA cloud, Jira Align, Confluence
Domains
Retail,Healthcare and Automotive
CERTIFICATIONS & TRAININGS
IBM Certified Associate BPM developer BPM Blueprint; WebSphere Lombardi Edition V7.1
Cognizant Certified Professional in BPM Lombardi
Trained in PEGA PRPC v5.5
Trained in QTP 10.0
SAFe® POPM( Product Owner/Product Manager)
SAFe® POPM( Scrum Master
EDUCATION
Masters in business administration – Specialization in Finance – Sikkim Manipal University
M. Tech in Information technology – Specialization in Artificial Intelligence – Karnataka State Open University
Bachelor of Engineering in Electricals and Electronics – University of Visvesvaraya College of Engineering, Bangalore
PROJECT DETAILS
Project details are mentioned in reverse chronological order
Project 1
Technical Product Manager – SYNC Settings
Period
March 2020 – Current
Description
Technical Product Manager/ Product Owner for Settings across HMI environments like QT, Menlo(HTML5) and Android, Orion HMI
Role
Technical Product Manager / Product Owner
Responsibilities
Understanding the System Architecture Concepts and interacting with Stakeholders to breakdown domain features to Epics, user stories, S/W tasks to update the acceptance criteria and ensure the requirements are covered and delivered on time.
Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
Create a product road map based on the feature batching delivery plan
Manage the product backlog and prioritizing them based on changing requirements
Triage defects, support/lead root cause investigation, ensure all defects or work packages have delivery dates identified.
Manage, understand, and properly plan all change requests that affect your product with your development team
Oversee all stages of product creation including design and development
Monitor and evaluate product progress at each stage of the process
Liaising with the product team and feature owners to deliver updates
Participate/Lead Scrum meetings
Define product sprints for the development team with the Scrum lead
Interfaced with Engineering teams and cross-functional partners for project requirements and scope
Clarified queries from team members and removed blockers on user stories related to product functionality and behavior in various environments
Continuously followed up with assignees related to JIRA issues and ensuring them to closure. Improved the product delivery timeline & quality by steering development activity and prioritizing user stories with day-to-day coordination
Worked with Analytics team to consolidate information on Info Book to reduce memory consumption and development costs associated in Vehicle Programs
Program Increement planning and check-in’s
Periodic SPSS Reviews with Feature owners and Spec authors with respect to Settings
Used Tools like DET/VnModSim /CANAlyzer to read logs and identify the issue root cause.
Collaborated with external clients like Harman to improve quality
Continuous follow up on Specs and Assets and delivered all the vehicle specifics assets on time
Support for Landscape and Portrait UI
Support Cross functional teams by completing DCRs on time
Timely assessments of VoCF, DEMS issues
Project 2
Technical Product Manager – LBI /BSP
Period
April 2019 – Feb 2020
Description
Product Owner for Lincoln Backup Ignition, Backup Start Passcode and Phone as a Key applications. Handle the queries of functionality and help development teams to implement the software requirements. Co-ordinate with Quality Assurance Teams to ensure product deliverables are achieved within vehicle milestones
Role
Product Owner
Responsibilities
Active contribution towards LBI-3.2v2, Paak/BSP
Understanding the System Architecture Concepts and interacting with Stakeholders to breakdown domain features to Epics, stories, S/W tasks
Managed Backlog population with additional details to acceptance criteria
Worked on Feature backlog and prioritization
PI Planning for SYNC 4.0
Periodic SPSS Reviews with Feature owners and Spec authors with respect to Settings
Strategic prioritization of JIRA issues to avoid duplication of efforts and reusability of developed content
Project 3
Technical Product Manager -Applink – SYNC 3.2 v2 and Sync 4
Period
Nov 2016 – April 2019
Description
AppLink is a Ford technology that allows third-party Smartphone apps to be controlled by SYNC. It is a component part of Sync responsible for establishing and communicating with smartphone devices i.e. iOS and Android. AppLink compatible apps are of 3 types:
Media
Non-Media
Navigation
Remote Control
Projection
Role
Technical Product Owner
Responsibilities
Understanding the System Architecture Concepts and interacting with Stakeholders to breakdown domain features to Epics, stories, S/W tasks to update the acceptance criteria and ensure the requirements are covered and delivered on time.
Worked on Feature backlog and prioritization
Clarified queries from team members and removed blockers on user stories related to product functionality and behavior in various environments
Continuously followed up with assignees related to JIRA issues and ensuring them to closure. Improved the product delivery timeline & quality by steering development activity and prioritizing user stories
Provided proactive Risk mitigation plans
PI Planning for 3.2v2 and Sync4
Periodic SPSS Reviews with Feature owners and Spec authors with respect to Settings
Performed Defect triaging and prioritization for 4.0 and 3.2v2
Collaborated with cross functional teams to improve quality
Support Cross functional teams by completing DCRs on time
Project 4
JnJ CRM Harmonized Support
Period
Feb 2013 – April 2014
Description
Handling Project Management Operations for following projects related to Johnson & Johnson account
1.Lamp post
2.Animas
3.ASP Field services(South star)
4.NorthStar Enhancement Release
5.NorthStar Upgrade
6.Patient First
7.South star Q4 release
8.Calibra On boarding
9.Capa
Role
Project Management Operations and Customer Relationship Management
Responsibilities
Resource Planning & Management
Task Allocation and Effort Management
Updating the weekly status reports to vertical
Preparation of Weekly and monthly reports
Responsible for C.20 (Cognizant Proprietary Tool) activities
POC for all status calls with Customer and Vertical
Monitoring daily activities and able to track effort
Conduct and co-ordinate Knowledge Sharing sessions
Project 5
JnJ ASP Field Services (South Star) – Test Lead
Period
Aug 2013 – April 2014
Description
South star is a Siebel application for automated complaint handling system for Advanced Sterilization Products organization. It is built on the Siebel 8.1 CRM eMedical application. Some of the important business application areas in South Star are Customer Service, Complaint Handling, Product Analysis, Product Administration and Product return
Role
Team Lead
Responsibilities
Task Estimation, Allocation and Effort Management
Preparing Build Verification Test (BVT), Check list and Status reports
Understand system requirements and develop Functional & System test cases
Prepare and review Test data
Perform Sanity, Functional, Regression, System Testing by on bi-weekly builds
Defects logging Use the Test Management tool – Quality Center
Oversee day-to-day activities of team members
Participate in review meetings with developers and Senior Management regarding project status
Onsite-Offshore sync up and status updates
Handle Customer escalations in a diplomatic and timely manner
Conduct Knowledge Sharing sessions
Project 6
JnJ ASP Field Services (North Star) – Upgrade Release
Period
May 2013 to Aug 2013
Description
North Star Upgrade – Siebel application is upgraded based new Server environment, New features like customized views, One View
Role
Senior Test Engineer
Responsibilities
Develop new test cases as per the business requirements of customized views
Web – based UI Testing
Functional validation
Defect Management and tracking using QC 10.0
Provide training to new joinees, delegate tasks on application testing and test case development and oversee their day-to-day activities
Project 7
JnJ ASP Field Services (South Star) – Enhancement Release
Period
Dec 2012 – May 2013
Description
South star is a Siebel application for automated complaint handling system for Advanced Sterilization Products organization. It is built on the Siebel 8.1 CRM eMedical application. Customer observed some discrepancies in application with the overall delivery process. This project is to test the enhancements provided on customer request
Role
Test Engineer
Responsibilities
Manual Testing – Validation of existing system test cases and enhancement test cases
Full fledged Functional testing for end to end validation
Regression testing of closed defects and Change Request related scenarios.
Defect Management
Project 8
Wal-mart FSS Support and Maintenance
Period
Jul 2010 – Nov 2012
Description
Document Approval process is one of the key processes in the PROFIT-Financial Shared services program. The system receives a variety of documents from Knowledge Lake which need to be passed through approval cycles before the document is approved or rejected. The approval workflow is being developed in Lombardi Teamworks. This workflow is instantiated by the message broker platform which passes the Teamworks process a set of document identifying parameters.
End user will enter details such as selecting business format and approvers, who will be involved in different levels of approval, using web forms. There are 40 web forms available in .Net application. Once web forms are submitted, the .Net application will create CSV and PDF files out of it. These files will be stored in SharePoint and a shared folder. User has the provision to upload required additional documents, for different approval processes, in SharePoint.
Knowledge Lake, a batch process, will poll the folder for new documents. When the documents are stored in shared folder, Knowledge Lake will read the document and will create XML payload file. This XML payload will be sent to Teamworks for processing using Message Broker. Message Broker will call a Teamworks web service with payload as an input parameter, this Teamworks web service will call Teamworks Approval Process. After the approval process, the details are updated in SharePoint
Role
Technical Analyst / Team Lead
Responsibilities
Updating the weekly status reports to vertical.
Preparation of Weekly and monthly reports.
Mail communication to all customers in support activities.
KT planning/Organization/follow up/increase knowledge level in the team.
Monitoring daily activities and able to track effort.
Responsible for C.20 activities
Software Project Plan for Master Data management and WM_Fin_AVM ( Walmart Finance AVM)
Responsible for all System Health check issues
Monitoring daily activities and able to track effort
Conduct and co-ordinate Knowledge Sharing sessions
ORGANIZATIONAL ACTIVITIES AND CULTURAL ACHIEVEMENTS
Active Contribution to Catalyst Project on Posture Correction for Seats
Ford Employee Recreation Association – Cricket League – Assistant Head of Financial Operations from 2018 -2022; Head of Disciplinary Committee – 2017
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