Objective

Seeking a Business Administrative position in which I can utilize and apply my administrative experience to a business environment. Looking for opportunities to use my academic knowledge to manage business operations, improve customer service efforts, and oversee administrative tasks in a professional manner.

Education

Bachelor of Arts Strayer University Graduated: March 2022

Major: Business Administration with Human Resource Management Concentration

Associates of Applied Science, ECPI University, Raleigh, NC August 2010-Feb 2012

Employment Experience

WakeMed Hospital- Raleigh Campus January 2019- Present

Pre-Op

●Serves as the first point of contact for Pre-Op patients while fielding questions as they relate to the surgery department.

●Ensures all patient schedules are correct through detail-orientated validation while entering patient demographic and insurance information into the EPIC medial system in a timely manner.

●Cross trained to fill in and effectively perform triage level care to patients.

●Pre-Op Triage duties consist of preparing exam rooms and equipment for each appointment, taking vital signs, and preparing patients for treatment.

●Understands HIPAA requirements and conducts clinical and business processes that ensure patient privacy as a priority.

WakeMed Hospital- Raleigh Campus March 2015- January 2019

CICU SECRETARY/ NURSING ASSISTANT

●Provides appropriate secretarial support to patients, families, and various professional staff to ensure efficient customer-oriented services are rendered.

●Supports multiple physicians by processing and disseminating data to include patient vital signs, glucose readings, while assisting patients with all ADLs.

Barbour Court Nursing & Rehab July 2013- February 2015

CENTRAL SUPPLY MANAGER

●Responsible for preparing, storing, and distributing equipment and supplies needed to ensure uninterrupted service to patients.

●Monitored monthly spending and participated in an effective cost saving process.

●Applied and maintained the sterilization of medical supplies, while maintaining accurate inventory records.

Eastern Carolina Medical Center November 2012- July 2013

MEDICAL ASSISTANT

●Worked alongside various doctors, PAs, nurses, and technicians in the medical office by providing care to patients under the supervision of the office leaders mentioned.

●Prepared equipment and medical supplies necessary for various medical procedures (Pap smear, medication administration and etc. Developed experience with sterilization procedures.

Basic Home Health Dec 2008- November 2012

NURSING ASSISTANT

●Observed home health clients and reported abnormalities in vital signs to the overseeing Registered Nurse.

●Responsibilities included providing personal care ranging from assisting clients in bathing and dressing to light housekeeping duties, meal preparation, arranging transportation, light exercise and adhering to the plan of care.

Certifications

Basic Life Support American Heart Association June 2015-June 2017

Additional Skills

●Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

●Google Suite (Docs, Sheets, Slides)

●EPIC medical system data entry proficient

●Active listening and clear communication skills

●Efficient multi-tasker with effective problem- solving skills.

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