Daniel Hughes RN, BSN, MHA

Pittsburgh, PA ***** 412-***-**** ad38sh@r.postjobfree.com

Accomplished nursing leader with expertise overseeing and ensuring efficient daily operations and delivery of clinical services. Proven background in clinical operations, healthcare management, medical staff relations, patient relations, and project management. Adept at providing unparalleled patient service and successfully implementing efficient and cost effective changes to improve overall patient experience. Core Competencies include:

Clinical Operations Management Process Improvement Relationship Building

Cross-Functional Collaboration Team Leadership Patient Experience Management

PROFESSIONAL EXPERIENCE

Empro Staffing 08/2023 - Present

House Supervisor

Direct and ensure the quality, safety, and continuity of patient care for all residents, Staff, scheduled, and managed unit flow with 40+ staff members,

Foster a positive and organized work environment while planning, prioritizing and assigning health care tasks to clinical support team members

Encouraging all staff to adhere to the highest standards in patient care and conducting regular staff reviews

Communicating with patients and their family members as needed, and offering emotional support and compassionate care to patients and families in distress

Assessing, processing the admission and discharging of patients

Managing patient and employee records with a focus on following HIPAA regulations and quality standards

Providing a direct line of communication between patients, nursing staff and physicians

Kirwan Heights/Collier Township EMS 11/2011-Present

Paramedic

Provide all medical and operational oversight to public in emergent need

●Emergency Medical Care- Provide immediate and advanced medical care during emergencies. Administer medications, manage airways, and perform medical procedures.

●Patient Assessment- Conduct quick and accurate patient assessments. Gather medical history and perform physical examinations.

●Medical Interventions-Administer medications and establish IV lines, provide oxygen therapy and manage airways (intubation, supraglottic devices).

●Cardiac Care- Monitor cardiac rhythms and perform defibrillation, perform CPR and administer defibrillation shocks.

●Trauma Care- Provide initial trauma care, including immobilization and bleeding control Perform rapid trauma assessments.

●Medical Equipment Operation

●Emergency Vehicle Operation

●Communication- Communicate effectively with patients, families, and healthcare professionals, Provide accurate information and coordinate care.

●Documentation- Maintain detailed records of assessments, treatments, and interventions, Ensure accurate documentation for continuity of care and legal purposes.

●Public Education- Participate in community outreach and education programs, promote emergency preparedness.

●Infection Control- Adhere to strict infection control protocols, Minimize the risk of spreading infections.

●Continuous Learning:

UPMC St. Margaret 06/2021 – 07/2023

Director of Cardiology

Manage 6 departments that include Central Monitoring, Interventional Radiology, Echo, Vascular, Nuclear Cardiology and EKG.

•Assists in the determination of the needs of the Department of Cardiology related to equipment replacement / procurement, business plan development, operating and capital budget preparation, auditing of financial performance.

•Provides direction to the technical supervisors and/or managers related to any of the following Nursing, Nuclear Cardiology, EKG and central monitoring, Cardiac Cath Lab and Interventional Radiology suites, Vascular and echo cardiology and other entities as assigned

•Maintains knowledge of JCAHO and DOH standards and implements policy and practice to maintain those standards.

•Interacts with HVI physicians/offices to assure service expectations are met.

•Oversee and collaborate with the Facilities Department on construction and facility projects.

•Oversees management and refinement of cardiology information system (EPIC, Cerner)

•Hospital representative at the system level for the Cardiology service line.

•System Alarm Management Group

•Performs quality analysis of information through application testing and validation testing to ensure appropriate, accurate results.

•Provides strategic goals regarding the design of cardiology data reports for the benefit of improving patient care, generating statistics, and optimizing charge capture and revenue.

•Accepts direct responsibility for the analysis, audit and delivery of all requests made to self and direct reports.

•Understands the budget process and researches and comprehends budget variances.

•Identifies with key concepts in financial operations and identifies trends accordingly

•Develops and oversees quality and performance improvement initiatives

•Committees: Co-chair of UPMC SMH Ethics Committee,Triad Chair member of Cardiac Monitor

MedExpress, Pittsburgh, PA 03/2019 – 03/2021

Director of Clinical Operations, On-Site Division

Manage 32 unique Worksite locations that include Family Practice, Episodic Care, and Occupational Health.

•Developed and implemented clinical policies and workflows unique to each facility.

•Established protocols for health maintenance programs resulting in annual biometric event that reached 15,000 patients, drive through Flu Shot Program that affects 1,500 patients, and return-to-work Covid-19 testing for 150 sites performing over 75,000 tests.

•Oversaw daily operations of 7 Family Practice Clinics serving more than 10,000 visits each year.

•Generated streamlined reporting system for 4 clinics that improved departmental efficiencies by 24 hours a month.

•Led organizational Joint Commission Accreditation project team to successful completion in 8 months

Allegheny Health Network, Pittsburgh, PA 12/2015 - 03/2019

OR Staff RN, Allegheny General Hospital, 05/2018 – 03/2019

Managed patients with complex medical conditions while communicating with various care areas throughout the hospital.

•Assessed critical patients before and during emergency procedures.

•Precepted new OR RNs for the Orthopaedic service line.

Emergency Department Manager, Jefferson Hospital, 11/2016 - 05/2018

Led and motivated a staff of 52 RNs, 9 Paramedics, 8 ED Techs, 4 Rad Techs.

•Collaborated with administrators and multidisciplinary team to develop plans for a new Emergency Department structure.

•Improved employee satisfaction and retention by 85% by providing individualized coaching and mentoring.

•Reduced expenses by $8K identifying and creating an ordering process for critical supplies.

•Implemented new employee education strategies that resulted in a 25% increase in patient experience scores.

•Developed and implemented ultrasound IV protocol to reduce central line usage and decrease bloodstream infections.

•Decreased door to CT time by an average of 10 minutes for stroke patients.

•Led multidisciplinary team to ensure best practice protocols and policies in place for inpatient pediatric arrests.

•Participated in organizational committees on sepsis, medication error, and ethics committees.

Nursing Supervisor, Cardiac Telemetry, Allegheny General Hospital, 12/2015 - 11/2016

Directed and ensured the quality, safety, and continuity of patient care for a 32-bed telemetry unit.

•Staffed, scheduled, and managed unit flow with 40+ staff members, engaging in recruiting and retaining of staff members

•Engaged in committees focusing on fall prevention to improve patient safety while increasing patient satisfaction and Allegheny Health Network Professional Practice Council.

•Oversaw education, growth and development of team members.

•Led team through successful electronic medical record transition from Sunrise to EPIC.

•Active participant in the Allegheny Health Network Professional Practice Council working to implement best practices and standardization of quality care across the organization

ADDITIONAL PROFESSIONAL EXPERIENCE

•UPMC Western Psychiatric Hospital, Clinical, Aging Adult Unit Registered Nurse

•UPMC Shadyside Hospital, Registered Nurse

•Various Community EMS Agencies, Paramedic

EDUCATION

•Robert Morris University, Moon Township, PA, Master of Science (MA), Health Services Administration

•Duquesne University, Pittsburgh, PA, Bachelor of Science (BS), Nursing

EXTERNAL COMMITTEES

• Robert Morris University MHA Advisory Council and Program Preceptor

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