CURRICULUM

VITAE OF

KELLY

SAMANTHA

BADENHORST

PERSONAL INFORMATION

NAME: KELLY SAMANTHA

SURNAME: BADENHORST

ID: 930-***-**** 088

ADDRESS: *** *********** ******

DALPARK

AGE: 30

LANGUAGE: ENGLISH/AFRIKAANS

DEPENDANTS: 1

DATE OF BIRTH: 1993-06-21

DRIVERS LICENCE: CODE 08

CELL NUMBER: 081-***-****

TERTIARY EDUCATION

SCHOOL: BRAKPAN OPVOEDKUNDIGE

SENTRUM PRIVATE SCHOOL

BRAKPAN

YEAR: 2011

EMPLOYMENT HISTORY

COMPANY: ANGEL TOUCH BEAUTY SALON

YEAR: 2012-2013

POSITION: RECEPTIONIST

CAPE UNION MART

2011-2012

SALES ASSISTANT

OLD KHAKI

2013

SALES ASSISTANT

DRIMAC TRADING

2013-2015

MANAGER

NATIONAL ACCIDENT ADVICE HELPLINE

2016-2019

SALES CONSULTANT/

CUSTOMER CARE

ALCATRAZ SECURITY

2021

RECEPTIONIST/ INSURANCE

ASSISTANT/ADMIN CLERK

WORK RESPONSIBILITIES

DRIMAC

DATA ANALYSIS

COMPLETE STANDARD CHECKLIST DAILY

CONTROLLING AND EVALUATING CASH AND STOCK

LOSSES

TRAINING EMPLOYEES AND TEAM MEMBERS

MANAGING CUSTOMER COMPLAINTS

IMPLEMENTING HOUSEKEEPING AND MERCHANDISING

CALCULATING DAILY FIGURES AND SALES

DRAWING MONTHLY SCHEDULES AND ROSTERS

DAILY MEETING WITH STAFF MEMBERS REGARDING

TARGETS AND DAILY INSTRUCTIONS

MANAGE COST SAVING

TIME KEEPING AND ATTENDANCE

DISCIPLINE POOR PERFORMANCE TEAM MEMBERS

ORDERING OF NEW STOCK

INITIATE AND DRIVE CONTINUOUS IMPROVEMENTS

MEETING MONTHLY TARGET FIGURES

ENSURING GOOD CUSTOMER SERVICE

PRODUCT KNOWLEDGE

ANGEL TOUCH SALON

GREETING CUSTOMERS AND MAKING THEM FEEL

WELCOME

BOOKING APPOINTMENTS

PHONE ETHICATE

TAKING MESSAGES

CUSTOMER SERVICE

NAAH

CUSTOMER SERVICE

SELLING BENEFITS OVER THE PHONE

CONVINCING CLIENTS TO BE INTERESTED IN THE

PRODUCT

PRODUCT KNOWLEDGE

RETAINING CLIENTS WHO HAVE LOST INTEREST

OFFERING OF NEW BENEFITS

UPSELLING EXISTING CLIENTS WITH BETTER BENEFITS

ALCATRAZ SECURITY

PHONE ETHICATE

PROCUREMENT

ESTIMATES ON CLAIMS

DAMAGE REPORTS

COMPLETING AND FILING CORRECT CLAIMS

DOCUMENTATION

LIAISING WITH CLIENTS/ INSURANCE/DIGICALL

APPOINTING CONTRACTS TO CLAIMS

FOLLOW UPS ON INSURANCE CLAIMS

CUSTOMER SERVICE

ABILITY TO MEET DEADLINES

COLLECTING OF ACCURATE INFORMATION AND

DOCUMENTS TO PROCEED WITH A CLAIM

ASSISTING INSURER TO INVESTIGATE IF THE CLAIM IS

GENUINE

GATHER INFORMATION LIKE RECEIPTS, PHOTOGRAPHS

OR VALUATIONS

ARRANGE EXCESS PAYMENTS

BASIC SAGE SKILLS

PERSONAL ATTRIBUTES

I AM AN ENERGETIC YOUNG WOMAN WITH A POSITIVE

ATTITUDE REGARDING LIFE’S EXPERIENCES. I AM FLUENT IN ENGLISH AS WELL AS AFRIKAANS. I AM ADAPTABLE TO ANY CIRCUMSTANCE.

I HAVE THE ABILITY TO USE MY OWN INITIATIVE. I AM

ABLE TO WORK UNDER PRESSURE. I FEEL THAT I CAN

GET ALONG WITH ANYONE AND ENJOY TO BE MYSELF IN

FRONT OF PEOPLE.

I AM WILLING TO LEARN ANYTHING AND ALWAYS LOOK

FORWARD TO NEW OPPORTUNITIES.

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