Business Development Customer Service

KARLA BELLOTTO

p: 914-***-****

e: *************@*****.***

To obtain a House Manager position to utilize my expertise from the business sector to augment a high level of organization within a household. Innovative, creative, motivational leader able to deliver the highest level of service. Proactive and resourceful with superb work ethic.

EDUCATION

State University of New York, College at Purchase — Bachelor of Arts in Psychology PROFESSIONAL EXPERIENCE

STRENGTHS & EXPERTISE

• Business Development

• Contract Negotiation

• Marketing Campaigns

• Sales Presentations

• Relationship Development

• Exceeding Sales Goals

• Vendor Coordination

• Excellent communication skills

• Recruiting & Staffing

• Exceptional Customer Service

• Large Professional Network

• Ability to Multi-Task

• Kiwi Operating Company LLC, Carmel, NY 1990 – 2016 http://www.kiwicountrydaycamp.com Co-owner – Camp Kiwi / Kiwi Country Day Camp / The Kiwi School / Kiwi Recreational Complex

• Increased revenue from 1.2 – 3.6 during 2013 - 2016

• Managed 15 acre recreational complex.

• Managed and oversaw events team for 2,000 plus attendees at events.

• Interviewed and hired staff of over 350 division leaders, counselors, specialists, grounds personnel and event staff.

• Corporate events included: Price Waterhouse Coopers, Caremount (formerly MKMG), Macy's Federated, Moody's Investors, Cantor Fitzgerald, Next Jump, TLC Muddy Puddles.

• Managed additional events to include: weddings, family reunions, sweet sixteens, bar/bat mitzvahs, birthday parties and school functions.

• Build and managed strategic relationships with community business leaders to increase enrollment & event sales.

• Increased enrollment from 300-750 campers.

• Created and implemented strategy to promote programs.

• Consistently meet sales growth and revenue goals on a yearly basis.

• Plan program curriculums, create budgets, and negotiate prices with vendors for special events.

• Created marketing and informational brochures for events, camp and school programs. Hosted open house meetings and conducted guided tours of facility.

• Reduced fixed expenses by negotiating vendor contracts.

• Managed stringent guidelines and standards from the Board of Health and American Camping Association.

• Managed approximately 100 events, seasonally (May-October). Strong at multi-tasking and accustomed to fast paced work environment.

• 2016-Present - House Manager/Personal Assistant

• Oversaw household staff • Maintained accounts receivable/payable • Oversaw property maintenance

• Scheduled all appointments •Booked all travel arrangements •Oversaw car maintenance

• Liaison with all vendors/business •Interfaced legal transactions/banking

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