ERVIN RICHARDSON

**** ****** ****. ***** *******, Pa.17360 ad38q0@r.postjobfree.com Cell 443-***-****

Director- Retail Operations / Merchandising:

Change Leadership / Team Building / Distribution Logistics / Inventory control /

Turnarounds / Training / Safety /DOT Regulations / Quality Control / Recruitment /

Performance Management / Customer Service

Highly accomplished visionary Leader with District and Regional experiences in operations, P & L management, multi-unit operations and distribution, strategic positioning, and planning with a variety of operations. Results-oriented, decisive leader with proven success in new and existing markets, identification, strategic thinking, and problem solving. Proven track recode of increasing sales, market share, and profitability. Tendency to thrive in dramatic and challenging environments, while, remaining pragmatic and focused.

Core Competencies:

Visionary Leadership Strategic Business Acumen

P&L Management Market Identification

Operations Management Global Product Identification

Change Management Global Strategic Alliances

Mentoring and Coaching Accomplished Recruiter

Professional Experience:

Flying J / Pilot Corp. 2021 – Present

General Manager /Store Operations

Walmart / Assistant Manager/Developmental Co-Manager 2014 - 2021

Various positions including E Commerce, Online Grocery,Grocery Manager,General Merchandise, Front End, Human Resources,Backroom,Receiving,Employee development, AM Team Leader, Community Partner

Amerigas / District Operations Manager 2009-2013

Served as District Manager of over $20 million in distribution and services.

Full responsibility for bottom-line factors, including company vision, long-range strategic planning, regional product growth and distribution. Direct all operations

for distribution and service provision for new and existing customers, commercial and residential. Redefine organization structure, oversee major pricing decisions, and perform monthly financial evaluation of company results. Provide cross-functional management; Area V.P., Regional Director, and general oversight of over 30 employees.

Key Achievements:

Created a more responsive and market driven organization, resulting in increased volume from 10% to over 35% in four years

Substantially improved productivity while reducing the operational cost year over year

Opened new marketing channels and established strategic alliances in the area with various commercial accounts, that lead to national alliances

Returned District to high profitability through strategic and efficient restructuring

Career History

District Manager / Radio Shack 2007 – 2008

Managed 15 – 20 locations, exceeding over $25 million in volume in Maryland and Pennsylvania. Managed and developed over 35 Managers and over 200 teammembers.Spearheaded sales and operational performances that resulted in a rank of #2 in sales and profit results.

District Manager / Blockbuster 2003-2007

Managed 13-25 locations in the Baltimore/Washington, D.C. areas. Recruited and operated volumes of over $15 million. Developed strategies to reduce the shrink below company goals, while increasing profits year over year.Developed a strong Management team and built bench for the future.

Regional Manager / Things Remembered 2000 – 2003

Managed 15 -35 locations in Maryland, Pennsylvania, and Virginia. Volumes exceeded over $20 million in sales. Managed and developed strategies to increase sales and customer loyalty, maintained shrink results and upgraded the training and selling strategies.

District Manager / Hess Rockport Shoes 1988 – 2000

Managed 15-25 locations in Martland, Virginia, and Washington, D.C. with volumes exceeding $25million in sales. Oversaw staff of over 200 employees, asissed in merchandising and training of all Managers.

Analyst/Federal Bureau of Investigation 1980-1988

Washington, D.C. Headquarters, responsible for analyzing and categorizing crime reports, being the contact of specific reporting agencies across the nation. Worked in the Uniform Crime Reporting Division.

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