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Mary Elizabeth Patterson
Summary
Experienced in retail operations to include management aspect of running a business. Conscientious, responsible and will go above and beyond to support the business model. Able to run an office, manage resources, perform bookkeeping and manage inventory. Very comfortable in a high energy environment with quick deliverables.
Experience
October 2020-Present
Little Caesars
Spartanburg, SC
Manager
Responsible for daily operations, to include Opening and Closing procedures.
Inventory control and ordering. Anticipating demand and forecasting required supplies. Review and receive truck orders and supplies
Maintaining registers and managing all payment transactions. Responsible for balancing closing report and reconciliation of all transactions and sales.
Customer service professional calmly handling varied problems and complaints. De-escalate any situations and provide customer satisfaction
Responsible for managing, scheduling and training of employees.
Nov 2014-Sept 2020
Pink Butterfly
Spartanburg, SC
Owner/Operator
Responsible for daily operation of retail store. Managed operations and supervised employees. Inventoried, ordered, stocked and organized product. Advertised, launched sales and events, coordinated with area businesses and promoted business online.
Customer service professional calmly handling varied problems and complaints. Liaised with customers and vendors quickly reaching conflict resolution and customer satisfaction.
Created custom designs and logos, digitized images and completed customized orders. Operated a variety of machines to create orders operating embroidery machines, printers and heat presses.
Ability to multitask while answering calls, operating computers with Microsoft Office and Apple software, organizing and prioritizing orders while assisting customers.
Handled payroll, utility and rent payments, tax and sales reporting and account payments.
Aug 2009-May 2015
The Glass Slipper
Spartanburg, SC
Owner/Operator
Established highly successful and popular pageant system for youth creating logos, establishing and writing rules and guidelines, promoting and advertising events.
Created, designed and maintained website. Designed and ordered crowns and trophies. Established the scoring system, hired judges, located, scheduled and decorated venues while holding pageants in 3 states, with over 500 contestants from all over the southeast.
Held 12-14 pageants per year maintaining an average of 75 contestants per pageant
Designed, printed and published fliers, event programs, judging forms, and photo CDs.
Established a supportive and entertaining environment for contestants and family members.
Education
In progress
Continued Education
Graduated 1989
Certifications
Lander University
Spartanburg Methodist College
Spartanburg High School
Manager Safe Serve
Greenwood, SC
Spartanburg, SC
Spartanburg, SC
References
References are available on request.